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First room furniture askew all rooms phone in pieces and tub rotted out. 2nd room better still has bug crawling on floor tho. Asked for refund was shrugged off called a liar and told they don't give refunds. Gave me a 3rd room it was...More
1 Thank Patrick B
Response from 6Team, Brand Experience Team member at Motel 6 AnnistonResponded 26 June 2015
Thank you for taking the time to share your feedback. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues and noise concerns you describe. We are proud of our award winning Phoenix...More
I found the parking lot a little tight to get my auto hauler into. Upon check-in, the lady was very nice and got me a room promptly, even though my CLC card was giving her a fit. I went to the room and found that...More
Ok price for a room where all you need is sleep BUT..... Linens were dirty, bathtub had a constant drip to it, TV remote didn't work, bathroom door didn't latch, bathroom floor hadn't been swept, and the big clincher for us was when a roach...More
Thank Rita E
Response from 6Team, Brand Experience Team member at Motel 6 AnnistonResponded 18 May 2015
Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as...More
We stay here in Oct and it was really nice. Came back because it is clean and the service is outstanding. Everyone is there to help you. There are improving all the time and each visit is always nice. Will be back in Oct.
I only paid forty something dollars and was very happy with what I received in return. I have stayed here before, but the management is new. They are in the process of remodeling. The rooms now have faux wood floors, fancier towel racks, and flat...More