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Budgetel Inn & Suites Birmingham Hoover

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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
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Mobile, Alabama
Reviewed 18 January 2017

Everyone at the desk was very polite and even the housekeeping staff was very helpful in making sure I had everything I needed to make me and my family comfortable for our short stay there. It was very convenient to have a stove in the room to cook and the complimentary Wi-Fi I was able to complete my assignment online...

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Helpful?
Thank msgreen79
Mary S, Guest Relations Manager at Budgetel Inn & Suites Birmingham Hoover, responded to this review

Ms. Green, Thank you for taking the time to leave feedback about your recent stay. We are so happy to hear that you and your family had a comfortable visit, and we look forward to welcoming you again next time.

Statesville, North Carolina
Reviewed 31 December 2016

I would have rather stayed in a storage facility across the parking lot. Gross carpet, we stuck to it, smelled like a cigarette factory , had no pillow, and no comforter on the beds, just two flat sheets. would not ever recommend this to any one, not even my worst enemy!!!

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Helpful?
Thank Tammy B
Mary S, Public Relations Manager at Budgetel Inn & Suites Birmingham Hoover, responded to this review

Tammy, We appreciate you taking the time to share your experience with others and are grateful that you chose to stay with us. We apologize for not exceeding your expectations. We will continue to work hard to offer the best experience possible at a fair price. We hope you will give us a second chance. Thank you for your feedback.

Hoover, Alabama
Reviewed 10 June 2016

Stayed here in June 2016. Management is non existent. Filthiest room I have ever seen. A man named Clay manages this place and he knows how filthy it is and could care less. He does not give refunds but I called the health department and was told that they do not handle anything with private businesses. Do yourself a favor...

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Helpful?
Thank Nancy123814
Mary S, Public Relations Manager at Budgetel Inn & Suites Birmingham Hoover, responded to this review

Nancy, I sincerely apologize for your experience. The appropriate management team has been notified, and corrective measures are in place. Thank you for your feedback, and we hope to have the chance to better your experience next time your travels bring you through Birmingham.

Katy, Texas
Reviewed 15 November 2015

I booked this place by the web site, drove from Houston to B'ham to first be charged $10 extra for late check in, it was 4:15 pm, the room I was given was terrible, smelled of smoke, even though I said no smoking. Had to fight roaches no dishes or pans or silverware. Even thought the web site said fully...

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1Thank hurstdj
Starkville, Mississippi
Reviewed 4 May 2014

To me, a good bed & pillows can make up for a lot in a budget hotel. I mean, come on. We are there primarily to have a place to sleep. The pillows in my room were so small and flimsy, they could be folded in half twice, and still provided no support. I couldn't sleep, so that gave me...

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1Thank james g
Pelham, Alabama
Reviewed 5 December 2013

I lived at this hotel for 18 months and would definitely recommend it to anyone who needs a clean, safe place to stay at a reasonable price without the hassle of a lease, utilities, etc. The management and staff are very friendly and will go out of their way to make your stay as pleasant as possible. There were a...

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2Thank Mack H
Deltona
Reviewed 3 November 2013

I will start off with the good. The location is near Oak Mountain State Park, and about 20 mins away from Downtown Birmingham. The room had a kitchenette, full size fridge, microwave, and a small dinning table. If you plan on cooking, plan on bringing all of your own utensils. You have all the conveniences of being in town. The...

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Thank sam b
Pelham, Alabama
Reviewed 5 April 2013

Really sorry to HAVE to report negatively but...These people advertise High Speed Internet (WIFI with a huge sigh out front) that routinely cannot get even a static web page. I have talked to the management and every day am told it is fixed when it isn't. Very poor business decision considering the fix is EASY and cheap but they wont...

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2Thank K0nanI
Hampton, TN
Reviewed 5 March 2013

The room was clean and the breakfast very tasty. The staff was extremely friendly and seems willing to help whereever needed. I was pleased with our two night stay. It looks like I have to add some more words to make this review acceptable.

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1Thank Bob V
Reviewed 27 July 2011

Worth the money if u don't need 5 star accomidations

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1Thank lettr

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Amenities

About the property
  • Wheelchair Access
Room types
  • Kitchenette
In your room
  • Air Conditioning

Additional Information about Budgetel Inn & Suites Birmingham Hoover

Address: 1902 Highway 31 South, Pelham, AL 35244-1107 (Formerly Oak Mountain Lodge)
Region: United States > Alabama > Pelham
Amenities:
Wheelchair access
Price Range: $82 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Budgetel Inn & Suites Birmingham Hoover 2*
Number of rooms: 122
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Also Known As:
Oak Mountain Hotel Pelham
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Questions & Answers

Questions? Get answers from Budgetel Inn & Suites Birmingham Hoover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend a little more and get a better place to stay!!!”
 of 5 bubbles 237tammyb, 30 Dec 2016 | Read review
“Ask to see your room”
 of 5 bubbles Nancy123814, 10 Jun 2016 | Read review
“Pay extra for a better place than this”
 of 5 bubbles hurstdj, 14 Nov 2015 | Read review
“Rooms in the first building are more convenient to the laundry and office.”
 of 5 bubbles 162mackh, 4 Dec 2013 | Read review
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