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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
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214 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
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Showing 212: English reviews
Vestavia Hills, Alabama
Reviewed 14 July 2016

I've stayed here several times for business. It's a nice hotel, offers a good value for the money. Everyone of the employees I've encountered has been very nice and accommodating. The location is not the best for great restaurants or entertainment but downtown Columbus is only a couple miles away. Recommended.

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Helpful?
Thank b79turner
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear b79turner, We are so excited about your great review. Downtown Columbus is certainly one of the great attractions of the area. Thank you for choosing us as your home when on business. We truly appreciate your recommendation to other guests. We hope to see you soon on your next business trip. Sincerely, Katie G, General Manager

Columbus, Ohio
Reviewed 23 June 2016

Stayed three nights for Ft Benning family day and graduation from Basic Training. Nice room and pool area. Staff super friendly and accommodating re breakfast service at extra early hours, as well as help in finding local services we needed. Would definitely recommend.

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Helpful?
Thank JBY32
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear JBY32, It is our pleasure to provide outstanding service. We are delighted to know that you were pleased with our willingness to assist our guests while providing a warm family friendly environment. Thank you for allowing us to play a role in your family day and graduation events at Ft. Benning. We look forward to seeing you again soon....

Maryland
Reviewed 14 June 2016

My family had a wonderful time. The staff is top notch. They are friendly, professional, and provide great service. Breakfast was hot, delicious and the options were plentiful. I want to give a special thanks to Tamika for her exceptional service. She made it really feel like home. I would stay again just for her pleasant personality.

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Helpful?
Thank loydployd
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

loydployd, That was such a sweet review! Thank you for taking the time to give us feedback and provide insight into your stay. I cannot wait to share your review with Tomika and the team and tell them they did a great job!

Atlanta, Georgia
Reviewed 3 June 2016

I stayed at the property during Memorial Weekend for a soccer tournament. My stay was excellent. The service at this property was unbeatable even with the hotel full of soccer teams. The staff was friendly and professional. The desk clerk, Tameika was exceptional. It seemed like she was there all the time with a warm smile. I watched her check...

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Helpful?
Thank justalovingmom
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Thank you very much for this amazing review. I can say personally that Tomika has touched the lives of so many travelers. I am so lucky to have the opportunity to work along side her. Tomika and the whole hotel are a truly friendly and professional team they are a joy to work with and I am so happy you...

Reviewed 27 April 2016 via mobile

I've had the privilege to travel extensively and once in a long while you meet an extra special person, Tomika. She is one of the most competent, kind and respectful people I've ever met. She is currently the Interim GM, don't understand why she hasn't been awarded the position already. There are hundreds of business books that will tell you...

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Helpful?
Thank Al E
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear Al E, Thank you for staying with us. We really appreciate the kind remarks. We think Tomika is special as well. We love having her as part of the team. Hope to see you again soon! Sincerely, Katie G, General Manager

Spring, TX
Reviewed 21 March 2016

We stayed 3 nights here, March 15-18th. We were greeted by Rachel at the desk who was friendly and helpful. She took time to talk to us, not just shove a room key at you. Our room was comfortable and clean. I tipped the cleaning lady, Natalie (I think that was her name) and she left me a thank you...

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Helpful?
Thank DearBambiW
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

DearBambiW, Thank you so much for your excellent review. We are excited to know that you felt at home with us. It is our pleasure to provide a clean, comfortable environment and a friendly. pleasant atmosphere. I can not wait to share your wonderful comments with the staff. I like to think that our staff is our biggest asset. We...

Reviewed 20 February 2016

Motel stay was wonderful. Very clean and comfortable. Staff was very friendly and helpful. We didn't hear an outside sound all night, and the breakfast bar was the best we've experienced. I would definitely stay there again.

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Helpful?
1Thank Charles R
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear Charles R, We are overjoyed about your excellent review. It is our pleasure to provide a comfortable environment, great service, and a peaceful night of rest. Thank you for making us your home away from home. We look forward to your next visit!! Sincerely, Katie G, General Manager

Reviewed 28 January 2016

We wheeled into Phenix City quite by chance at the end of a long cold day of travel and hit the Internet for whatever hotel was near that we’d heard of: Enter the Holiday Inn Express. We normally would not have chosen a Holiday Inn Express but desperate eyelids call for desperate measures. We were thoroughly impressed and will absolutely...

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Helpful?
Thank 1979SE
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear 1979SE, Thank you so much for your wonderful review. We are excited to hear that you really enjoyed your stay with us. Rachel and Ms. Pam are an integral part of the team. They will be delighted to know that you enjoyed their service. We strive to provide excellent service, clean facilities, and a comfortable environment. Thank you for...

Nantucket, Massachusetts
Reviewed 21 January 2016

We recently stayed here for a graduation and the service was exceptional! We originally had booked the hotel next door and it was so filthy, we walked over and Tomeka, (the front desk clerk) was very friendly and was able to accommodate us on such short notice. (after 10pm) We were vey pleased with friendliness of staff and the cleanliness...

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Helpful?
Thank Marykay166
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear Marykay166, I am pleased that you enjoyed exceptional service while at our facility. We strive to make each guest experience unique and memorable. A friendly, pleasant, and comfortable environment is important here at our property. We really appreciate your feedback and value this excellent review. Miss Pam and Tomika are always eager to provide great service. We look forward...

Reviewed 15 January 2016 via mobile

I recently had the pleasure of staying at this hotel for two nights. I have never met anyone as friendly, helpful and accommodating as Sam at the front desk. If I ever find myself in the area again, I won't hesitate to stay here again. I highly recommend this hotel. Sam is amazing!

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Helpful?
2Thank Hank C
Jay P, Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Thank you so much for your review. We are proud of Sam and his customer service. I know he will be thrilled that you mentioned him. Please come back to visit us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Phenix City, AL Holiday Inn Express near Columbus, GA welcomes you. Our hotel in Phenix City, AL provides an ideal location near many area points of interest, such as Chattahoochee Valley Community College, the River Center for Performing Arts and Forts Benning & Mitchell. Your family can enjoy a relaxing stay at our hotel in Phenix City, right across the river from beautiful Columbus, GA & near many attractions including the Civil War Naval Museum, Idle Hour Park, the Phenix City Amphitheater & the National Infantry Museum at Fort Benning. If shopping is your preference, check out Peachtree Mall in Columbus, just 5 miles from our hotel in Phenix City, AL, or try the Columbus Park Crossing for some great bargains. Business travelers can enjoy a stay at our Phenix City accommodations near Columbus, GA because of our convenient location near area businesses such as Mead Coated Board, Aflac, Continental Carbon, Phenix Industrial Park, Synovus and Jack Hughston Memorial Hospital. Our Phenix City, AL hotel offers a 24 hr business center, a meeting room and convenient business services. We also provide free high-speed Internet access. During your stay at our Phenix City hotel, you can enjoy our outdoor pool, a 24 hr fitness center & the free hot breakfast bar featuring our signature cinnamon rolls. Check out our excellent Phenix City hotel room deals and book your hotel reservation today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

Address: 1702 US 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
Region: United States > Alabama > Phenix City
Price Range: $153 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Phenix City - Columbus
Holiday Inn Phenix City
Phenix City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay here and have no regrets!”
 of 5 bubbles DearBambiW, 21 Mar 2016 | Read review
“Excellent Customer Service!!!!!”
 of 5 bubbles 732herbieh, 30 Jul 2015 | Read review
“Just ask Ashley, she will take care of it!”
 of 5 bubbles K4433VPmaryb, 11 May 2015 | Read review
“Love this Hotel”
 of 5 bubbles michellefA7079TC, 29 Apr 2015 | Read review
“The staff makes your stay very special, they go out of their way to make your trip an amazing one.”
 of 5 bubbles teresad446, 28 Apr 2015 | Read review
5 of 5