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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

1.8 km from Phenix City centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1702 US 280 Bypass, Phenix City, AL 36867
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214 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
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Showing 212: English reviews
DeRidder, Louisiana
Reviewed 11 January 2016 via mobile

We stayed here during our PCS from Louisiana while looking for a house. They were very accommodating. We originally booked for 3 days, then had to add 3 more days. During all this my in laws were coming down and had to stay in the hotel. I asked if we could have had adjoining rooms, you know the rooms with...

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Helpful?
Thank leslieduf
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear leslieduf, Thank you so much for taking the time to write a review on our property. It means a lot to hear back from our guests! I'm very glad to hear you enjoyed your stay with us during your PCS from Louisiana. We have a wonderful team and we treat everyone like family. Ms. Pam will be so happy...

Decatur, Georgia
Reviewed 12 December 2015

The customer service exceeded my expectations. The rooms were clean, beds comfortable, and breakfast was great. No complaints from us on this stay. The overall stay was excellent and the desk clerk Tameka (hope that spelling is right) was a major part of that. She went out of her way to find us a luggage cart and provided us with...

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Thank misty p
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear misty p, Thank you for your feedback! We are truly glad you enjoyed your stay at our property. Tomika is a great asset to our hotel & she treats everyone everyday with the up most kindness and warmth. It's a pleasure having her as part of our hotel family. We hope to see you again soon! Sincerely, Katie Griffin

Reviewed 22 November 2015 via mobile

My family and I are eternally grateful to staff for helping us out after we had such an ordeal after an accident late Friday night. Not only were they helpful to get us a suite they also allowed us to stay two nights for the cost of one and at a discounted rate because of how latest night/early in the...

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Helpful?
Thank Nick C
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear Nick C, Thank you for taking the time to write a review on our property. Very glad to hear that Tomika provided exceptional service during your stressful time. We strive to provide a warm friendly atmosphere at our property and Tomika is a great asset to our team. We truly appreciate your feedback and hope to see you again...

Cockeysville Hunt Valley, Maryland
Reviewed 1 October 2015 via mobile

We always stay at Holiday Inn Express because we are never disappointed. This stay was no different. Great hotel. This time though we were especially impressed by Julian on the night desk. He was professional and friendly and he really came through when the printer in the business center would not print my boarding passes. Way to be Julian and...

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Helpful?
Thank BIll A
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear BIll A, Thank you for taking the time to write a great review on our property. Our staff is committed to service and quality and our ultimate goal is to provide every guest with a home-away-from-home environment and we are truly glad to hear Julian came through and was able to assist with your boarding passes. Ms. Pam is...

Rockwell, North Carolina
Reviewed 29 September 2015

We spent one night here while traveling through. We were given excellent customer service and the room was nice. The breakfast is standard HI breakfast. The staff is very friendly and the staff at breakfast were very fun and were singing.

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Thank clambert8302
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear clambert8302, Thank you for taking the time to write a review on our property! We appreciate your feedback and truly glad you had fun during your breakfast. We hope you will choose to stay with us again if you are back in the area! Sincerely, Katie Griffin

Jackson, Mississippi
Reviewed 27 September 2015

if in area, you must stay here. my stay was excellent. the entire staff is friendly and helpful. tamika makes you really feel at home. she was a joy each day and always had a smile. a simple smile goes a long way. clean, comfortable bed.

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Thank AUB D
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Hello AUB D, Thank you for taking the time to write a wonderful review! We love to hear that you enjoyed your stay with us and Tomika will be glad to hear your positive feedback. She a valuable team member and her genuine personality makes everyone's day! We hope to see you again in the future! Sincerely, Katie Griffin

Reviewed 19 September 2015

Pros: Very soft mattress, clean shower, big rooms, clean overall. Good room furniture. Cons: Smells a bit outside at times. I think the beds were a bit too soft for me. Summary: Not a bad place to stay for the rea.

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Thank g-raterr
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Hello g-raterr, Thank you for taking the time to write a review. We appreciate all feedback that comes from our guests'. We hope you will choose to stay with us again if you are back in the area! Sincerely, Katie Griffin

Phenix City, Alabama
Reviewed 14 September 2015

I would recommend this Holiday Inn Express to everyone traveling thru or just needing to get away for a night! It will not disappoint! I just love staying at this location because of the "home feeling" atmosphere and the breakfast 🍳🍲staff, Ms. Pat is awesome!

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Thank Francine M
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Hello Francine M., Thank you for taking the time to give us your feedback! Our goal is to provide a home away from home atmosphere and I'm glad you felt that way during your stay. We hope to have you stay with us again in the future! Sincerely, Katie Griffin

Nashville, Tennessee
Reviewed 11 September 2015

Nice hotel....but the crowning jewel is Ms. Pam serving the continental breakfast. She is a ray of sunshine and will make your morning! She sings in the kitchen and makes sure everyone is doing well. Make sure you stop by and see her!

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Thank Jane S
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Hello Jane S., Thank you for you feedback, we are so happy to hear you enjoyed your stay. Ms. Pam knows how to jump start our guests' morning by her positive attitude. She takes pride on making sure our guests' are taken care of and she is a delight to be around! We thank you again for taking the time...

Winter Haven, Florida
Reviewed 10 September 2015 via mobile

This is an exceptional hotel with outstanding staff. The front desk staff pointed us to a great location to eat and assisted us in getting into a room early since we had been on the road for 6 hours overnight. Amanda and Tomika are 5 star employees. The restaurant choice was great especially being from Florida and looking for some...

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Helpful?
Thank iamderic
Katie G, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Hello iamderic, Thank you for taking the time to write a wonderful review for our front desk staff. They are an exceptional team and look forward to sharing your comment with them! I am glad you enjoyed their recommendation for dinner and they were able to check you in early. We hope to see you again in the future! Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Phenix City, AL Holiday Inn Express near Columbus, GA welcomes you. Our hotel in Phenix City, AL provides an ideal location near many area points of interest, such as Chattahoochee Valley Community College, the River Center for Performing Arts and Forts Benning & Mitchell. Your family can enjoy a relaxing stay at our hotel in Phenix City, right across the river from beautiful Columbus, GA & near many attractions including the Civil War Naval Museum, Idle Hour Park, the Phenix City Amphitheater & the National Infantry Museum at Fort Benning. If shopping is your preference, check out Peachtree Mall in Columbus, just 5 miles from our hotel in Phenix City, AL, or try the Columbus Park Crossing for some great bargains. Business travelers can enjoy a stay at our Phenix City accommodations near Columbus, GA because of our convenient location near area businesses such as Mead Coated Board, Aflac, Continental Carbon, Phenix Industrial Park, Synovus and Jack Hughston Memorial Hospital. Our Phenix City, AL hotel offers a 24 hr business center, a meeting room and convenient business services. We also provide free high-speed Internet access. During your stay at our Phenix City hotel, you can enjoy our outdoor pool, a 24 hr fitness center & the free hot breakfast bar featuring our signature cinnamon rolls. Check out our excellent Phenix City hotel room deals and book your hotel reservation today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

Address: 1702 US 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
Region: United States > Alabama > Phenix City
Price Range: $157 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Phenix City - Columbus
Holiday Inn Phenix City
Phenix City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay here and have no regrets!”
 of 5 bubbles DearBambiW, 21 Mar 2016 | Read review
“Excellent Customer Service!!!!!”
 of 5 bubbles 732herbieh, 30 Jul 2015 | Read review
“Just ask Ashley, she will take care of it!”
 of 5 bubbles K4433VPmaryb, 11 May 2015 | Read review
“Love this Hotel”
 of 5 bubbles michellefA7079TC, 29 Apr 2015 | Read review
“The staff makes your stay very special, they go out of their way to make your trip an amazing one.”
 of 5 bubbles teresad446, 28 Apr 2015 | Read review
5 of 5