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Country Inn & Suites By Carlson, Saraland

Orbitz.comUS$63*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$63*
US$63*
US$63*
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Country Inn & Suites By Carlson, Saraland
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234 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Reviewed 6 days ago NEWvia mobile

I have family in the area and I have stayed at this hotel a few times. During this visit, I was most displeased with the hotel, the room , and the customer service. The carpet in our room was worn, torn, and dirty. I wouldn't even walk on it without my shoes on. A baseball team checked in and the...

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Helpful?
Thank AnnDozier
Cissaraland A, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Dear guest, I sincerely apologize for the issues you brought to my attention during you stay a Saraland Country Inns & Suites. As posted we are upgrading and remodeling and the carpet is the first issue we're addressing. When I was contacted about the refridgerator I immediately offered a room upgrade. We discovered the refrigerator was taken by a previous...

Perth, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 12 October 2016

Toya Kelly at reception was exceptional, friendly and helpful. Other staff friendly and great with local knowledge. Rooms comfortable and clean. Nearby restaurants within easy walking distance, we dined at Ruby Tuesdays and it was great.

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Helpful?
Thank memc627
About Hotel's Favourite Review
Iowa
Reviewed 1 week ago

I'm confused and feel obligated to write a review based on our stay and how our room was. This hotel is NOT up to the corporate standards, at all. The staff was very nice, the hotel was actually a little confusing to find, but good location and lot's of parking. The floor elevator OMG owners need to go to Home...

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Helpful?
Thank Angela S
Cissaraland A, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Saraland Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the elevator with our team, and I assure you we are working diligently to ensure a similar situation does not...

Florence, Alabama
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank melissasU3705SS
Ann F, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Reviewed 1 week ago via mobile

Nice clean place to stay, they run a shuttle to the cruise line for an excellent deal, highly recommend clean and comfortable bed, big rooms, friendly staff. I've paid more money for way less before. Great value especially with the shuttle to the cruise line

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Helpful?
Thank Broc D
Ann F, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Broc, D Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed being our guest at Saraland Country Inns and Suites. Thank you for mentioning our great pricing and staff. We look forward to your next stay.

Alabama, United States
Reviewed 1 week ago

The floor in Room 305 literally looked like someone had been sick or murdered on it. Just pure nasty stains. The bed was uncomfortable, the lobby and elevator was not clean. When we left at 5 in the morning because I had to be at the hospital for surgery (which I felt like I might get a staff infection from...

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Helpful?
Thank Jennifer C
Ann F, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. As posted at the property we are upgrading and under renovations, the carpeting is the first thing we've addressed. The...

Sherwood, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Z212XXlindac
Ann F, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Leesburg, Georgia
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Sean E
Ann F, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Jackson
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Walter G
Ann F, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Birmingham, Alabama
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank donnafY4378XP
Ann F, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

29 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Country Inn & Suites Saraland Hotel is conveniently located just off I-65 and only a few miles from the home of Mardi Gras - Mobile, AL. We are also conveniently located to industrial parks in North Mobile, including SSAB, Barry Steam Plant (Alabama Power), TK (Thyssen Krupp USA), and many others. Hotel guests enjoy comfortable rooms featuring refrigerators, microwaves and 32" flatscreen TVs, as well as a variety of convenient amenities, including a Fitness Center, Business Center and outdoor pool, free hot breakfast each morning, and access to a shuttle bus for the Carnival Terminal. Choose the Country Inn & Suites Saraland and stay at one of Mobile's friendliest hotels! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Saraland

Address: 1130 Joaneen Dr, Saraland, AL 36571-3027
Region: United States > Alabama > Saraland
Price Range: $95 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Saraland 2.5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#3 Business Hotel in Saraland
#4 Family Hotel in Saraland
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Saraland staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Saraland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have kids get a bottom floor room , so not to disturb the other people.”
pegsgifts, 5 Mar 2017 | Read review
“rooms on west side are away from parking lot”
shanna30, 24 Aug 2016 | Read review
“all rooms are quiet and roomy”
shanna30, 11 Mar 2016 | Read review
“2nd-floor ice machine incredibly noisy--avoid proximity if possible”
tprindy, 5 Mar 2016 | Read review
“very nice large rooms,”
johnmI5387XW, 9 Jul 2015 | Read review
5 of 5
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US$63* /night
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Prices are for 1 room, 2 adults
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