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Swissotel Grand Shanghai

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#42 of 4,998 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Swissotel Grand Shanghai
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1,103 Reviews from our TripAdvisor Community

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Showing 677: English reviews
Seoul, South Korea
Reviewed 3 weeks ago

First of all, the hotel locations very good. easy access to anywhere you want to go around famouse place in Shanghai. I've got impressed that their customer service with stayed in Swissotel Grand Shanghai. Among those stayed at the hotel when day of 14 Mar was my birthday. I never inform them about it. however, surprisingly they served to me...

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Helpful?
Thank Kyo773
HotelManager-SSH, PRExecutive at Swissotel Grand Shanghai, responded to this review

Dear Kyo773, Thank you very much for your feedback on your recent stay with us here at Swissôtel Grand Shanghai. We are pleased to know that you had an enjoyable experience. Located in upscale Jing’An District, we do boasts a prime location for transportation, shopping, dining and sightseeing. Originated from Switzerland, we aim to provide a place to stay away...

Leeds, United Kingdom
Reviewed 21 March 2017

I stayed here for the second time on a business trip - I can honestly say I don't have a single bad thing to say about this hotel. The service is great - I needed a room change and it was sorted instantly without a million questions, I needed my coffee machine "repaired" - the service guy was there within...

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Helpful?
Thank worslip
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear worslip, Greetings from Swissôtel Grand Shanghai. Thank you for finding time not only to share your experience in such details, but for your wonderful and warm compliments. There is really no better reward for us but to learn that we have created a memory for our guests that brings a smile and worth to come back for. We invite...

Valletta, Malta
Reviewed 20 March 2017

Perfect location for a stay in Shanghai. Very active commercial neighbourhood with plenty of restaurants and malls in the area. Hotel is clean, with a spacious and attractive lobby. The restaurant at level two offers some delicious Shanghainese cuisine options. Negative points to consider: breakfast is definitely not worth the €30 charge, with a basic spread typical of establishments at...

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Helpful?
Thank FrontierMT
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear FrontierMT, Greetings from Swissôtel Grand Shanghai! Thank you for taking the time to share your detailed feedback regarding your stay. We feel happy to know you enjoyed our room, lobby and service. We certainly are blessed by being so centrally located, with so many choices of exploring and dining in every direction from the hotel. We value every single...

Milan, Italy
Reviewed 19 March 2017 via mobile

I have been at this hotel twice. It is very central as it is on Nanjing Road. Rooms are quite large and convenient. Service however is just average. Breakfast service is not very good. A colleague of mine checked in and he was told he was getting an upgrade to executive floor. When he asked what does the upgrade mean,...

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Helpful?
Thank busterMilan_Italy
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear busterMilan_Italy, Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. We are delightful to know you enjoyed our room and location in general. However, we are sorry that the breakfast did not meet your expectations. Be assured that your comments have received my highest attention. In fact, the Guest satisfaction is...

Singapore
Reviewed 18 March 2017 via mobile

I'm on a month-long business trip in China, Shanghai being my second stop where I'm staying for two weeks. I'm totally blown away by the level of attentiveness and service shown by Sandy (Manager responsible for breakfast shift) and her chef. The food in the pic may be simple stuff but It totally warmed my heart on a Sat morning....

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Helpful?
Thank Seoulmates
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Seoulmates, Greetings from Swissôtel Grand Shanghai! Thank you for finding time not only to share your experience in such details, but for your wonderful and warm compliments. We are so pleased to read you had a memorable stay and impressed with Sandy's services. Your kind words will be certainly shared with her. Located in upscale Jing’An District, we do...

Jiangsu
Reviewed 15 March 2017

Walk to Jing 'An Temple, the Metro, plenty of shopping and lots of restaurants. Hop on line 2 at Hongqiao Airport and ride 7 stops to Jing'An. Exit 3 is just a few steps to the hotel entrance. There is a convenience store across the street. The nice thing about Jing'An area is that there are a lot of restaurants....

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Helpful?
Thank Steven Andrew K
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Steven Andrew K, Greetings from Swissôtel Grand Shanghai! Thank you for taking the time to share your detailed feedback regarding your stay. We feel happy to know you enjoyed our location, breakfast and service. We certainly are blessed by being so centrally located, with so many choices of exploring and dining in every direction from the hotel. Your encouraging...

Beijing, China
Reviewed 13 March 2017

I spend in March 2017 a weekend at the Swissotel Grand. I booked a standard room, but I got a room on the Club floor :), even that the view on the hotel back side isn't perfect, but you can see the Jinan Temple! Room was very good, clean. Wireless in available in the whole Hotel. Hotel is in for...

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Helpful?
Thank Gerard_K_63
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Gerard_K_63, Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am happy to read your comments and glad to know you enjoy our location, room facilities and Wi-Fi service. Located in upscale Jing’An District, we do boasts a prime location for transportation, shopping, dining and sightseeing. Originated from Switzerland, we...

Singapore, Singapore
Reviewed 11 March 2017

This is the second time at Swissotel Grand Shanghai as it is one of the most economical corporate hotel. The Room is clean and neat though it is a little compact. Bed is pretty hard/ firm but its ok for me. Overall the room is comfortable. Reception told me that my bed is a King size bed but when i...

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Helpful?
Thank jasleecorp
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear jasleecorp, Greetings from Swissôtel Grand Shanghai! Thank you for taking the time to share your feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience. Your compliments on guest rooms, location as well as food selections are well appreciated. We value every single guest comment as it’s one of the most important tools...

Churchville, Virginia
Reviewed 10 March 2017

The hotel has a good location, right in the heart of things.The room was medium size, a little bit down at heel, but good bathroom and comfy. Very Chinese beds (hard!) but bed linen lovely. Definitely recommend this for a decent value business hotel

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Helpful?
Thank gemmaallman41
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear gemmaallman41, It’s delightful to read your excellent review. We are truly happy to know that you enjoyed your stay here at Swissôtel Grand Shanghai. Your compliments on our location and room facilities are highly appreciated and it has been shared with our team members. As most of our guests are business travelers, we do make a great effort to...

Thessaloniki Region, Greece
Reviewed 5 March 2017

Hotel has a very central location for day meetings and for night time as is in Jin an Temple area , near Nanjiing street , Malls , restaurants etc .easy location nice Rooms and coffee lobby bar with very polte chinese waitress

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Helpful?
Thank Theodoulos T
HotelManager-SSH, PR Executive at Swissotel Grand Shanghai, responded to this review

Dear Theodoulos T, Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. We are happy to know that our ideal location has given you the convenience to explore the neighborhood. Located in upscale Jing’An District, we do boasts a prime location for transportation, shopping, dining and sightseeing. Moreover, your encouraging comments for...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more   less 

Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: $197 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
Reservation Options:
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Romantic Hotel in Shanghai
#27 Family Hotel in Shanghai
#30 Spa Hotel in Shanghai
#42 Luxury Hotel in Shanghai
#50 Business Hotel in Shanghai
#129 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Grand Shanghai staff and other travellers.
8 questions
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Questions? Get answers from Swissotel Grand Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Solo Traveler . . Standard Rooms are fine”
672nevillep, 14 Apr 2017 | Read review
“Very comfortable bed”
Kyo773, 5 Apr 2017 | Read review
“Just ask - if there is a better room they will sort you out - I asked and was moved without hassle”
worslip, 20 Mar 2017 | Read review
“Executive floor has access to the lounge which offers printer and scanner use in addition to breakfast and dinner buffets.”
stevenandrewk, 14 Mar 2017 | Read review
“Rooms up to floor 9 are cheaper!”
Gerard_K_63, 12 Mar 2017 | Read review
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