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Fraser Residence Shanghai

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Fraser Residence Shanghai
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484 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Province of Barcelona, Spain
2 reviews
Reviewed 4 days ago NEW

The hotel has a great location in the centre of town near Peoples Square, the rooms are very comfortable with nice bathrooms and fully equipped kitchen. Marks and Spencer and City Super are close for shopping for food. There are 2 restaurants on the 6th floor with a lovely terrace when the weather is fine. The staff are very helpful... More 

Helpful?
Thank garethyork
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear Garethyork, Thank you very much for staying with us and sharing your valuable feedback. We are very glad to learn that you have a great stay with us and enjoyed our room facilities and restaurants. Indeed our location is also ideal, being nearby all important amenities. I will definitely share your lovely compliments with our Guest Relation Officer-Nina, your... More 

UK
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW

I stayed in Fraser Residence in Shanghai for a month in Oct/Nov 2016. It is fairly central for getting around Shanghai. I had a studio deluxe room which was a good size and had all of the facilities that you could ask for. Everything was clean and I never experienced any maintenance issues - the cleaning staff were always polite... More 

Helpful?
Thank GrumpyJockUK
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear GrumpyJockUK Thank you very much for sharing your valuable feedback and strong recommendation. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our friendly and helpful colleague, apartment, facilities and its central location. We endeavor to create memorable stay experiences for our guests. We look forward to welcome you... More 

Hong Kong, China
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

Hotel is well located and only 10 minutes walking distance to Shanghai Xintiandi. Room rate was reasonable and staff was OK. We were upgraded to a room with balcony and it was totally unexpected. Rooms are smoke free, but I can smoke on the balcony with the upgrade. Definitely will return if I back to Shanghai again. To smoker, if... More 

Helpful?
Thank T L
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear T L Thank you very much for staying with us and sharing your valuable feedback. We are very glad to learn that you have a great stay with us and enjoyed our room facilities and restaurants. Indeed our location is also ideal, being nearby all important amenities. Our mission is to create memorable stay experiences for our guests. Thank... More 

Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I stayed there 1 night for a brief stopover in Shanghai. To be fair, the front desk was friendly and efficient during check-in/check-out and spoke good English. However all the basics were not covered in that there was no hot water for my shower in the morning. I let the faucet run 2-3 minutes in both directions and then called... More 

Helpful?
1 Thank chris f
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear Mr Fagan, Thank you very much for sharing your valuable feedback with us. I am sorry to hear of your experience during your recent stay. Indeed, upon receiving your feedback our Engineering team went to your room immediately to perform a thorough check and found that there was no issue with the hot water in the shower, at the... More 

Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

Very nice hotel for foreigners, good apart rooms with all necessary equipments, they wash the dishes. No breakfast and 2 restaurants inside , near Xintiandi and Huaihai road. Very nice AC and good air filtration, they pay attention to Air quality

Helpful?
Thank Huseyin Z
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear Huseyin Z Thank you very much for staying with us and sharing your valuable feedback. We are very glad to learn that you enjoyed our apartment facilities, service, attention on air quality and ideal location, being nearby all important amenities. With regards to breakfast, it is actually available at "Element Fresh" restaurant located at Level 6 and complimentary for... More 

Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here for 3 nights and found this to be a good choice. The beds were comfortable and there was a pillow menu (though you should make sure you order the pillow before the housekeeping staff goes home for the day bc the reception staff was not particularly happy to help on this matter). Xintiandi was about 6 blocks... More 

Helpful?
Thank Su-In K
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear Su-In K, Thank you very much for staying with us and sharing your valuable feedback. We are very glad to learn that you enjoyed our apartment facilities, restaurant, and the electrical appliances inside that made the stay comfortable. Indeed our location is also ideal, being nearby all important amenities. With regards to your feedback about our front desk staff... More 

Hong Kong, China
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here for three nights for a business trip. This is my second time stating at this hotel. The room was spacious, clean and tidy. It had all kinds of electronic appliances which are also great for people traveling with young kids Its location is great. Many shopping centers, restaurants and bars are situated in the area within walking distance.

Helpful?
Thank CaptainDen
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear Captain Den, Thank you very much for staying with us and sharing your valuable feedback. We are very glad to learn that you enjoyed our generous apartment sizes, housekeeping cleanliness, and the electrical appliances inside that made the stay comfortable for long stay guests and families. Indeed our location is also ideal, being nearby all important amenities. We look... More 

Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

The Fraser Residence is extremely nice. It's located in center city, and is surrounded by shopping and restaurants. The rooms are like small apartments with lovely decor and a great view. The rooms are clean and very comfortable, had a microwave, waher/dryer, full sized refrigerator, stove, and dishes. There are 2 restuarants on the premises, Mexican and asia western. The... More 

Helpful?
Thank kjh17536
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear Kjh17536 Thank you very much for sharing your valuable feedback and strong recommendation. We are very glad to learn that your overall stay was an enjoyable one and happy with our service, apartment, facilities and its central location. Our mission is to create memorable stay experiences for our guests. Thank you once again and we look forward to welcome... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 October 2016

it was my first time traveling to China and i wanted something affordable but nice without running the risk of ending at a dirty hotel. This place was just perfect, it's clean, it's safe, they have 2 restaurants, pool, spa and gym. It's very close to the tourists attractions like the bund. The staff was exceptional and very friendly, I... More 

Helpful?
Thank Silvia D
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear Ms Silvia D Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service, apartment facilities and its central location. I will definitely share your lovely compliments with our Front desk colleagues – Sara, Nina, Carrie & Kiki.... More 

Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
Reviewed 25 October 2016

Most of the reception staff were helpful and friendly. Especially so were, John & his female colleague in the evening, Chris and Terry. These 4 staff and a slightly plump female at the reception were really patient and helpful. We were upgraded to a 1-bedroom suite and the space made staying there very comfortable. We followed the good advice of... More 

Helpful?
Thank MLSL2016
Don X, Manager at Fraser Residence Shanghai, responded to this review

Dear MLSL2016, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service, apartment facilities and its central location. I will definitely share your lovely compliments with our Front desk colleagues – John, Kiki, Chris & Terry. Your encouragements... More 

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Staying in Xintiandi

Neighbourhood Profile
Xintiandi
The refurbishment of a block of old shikumen into a carless entertainment center called Xintiandi, filled with restaurants, shops and bars, turned this area below South Huangpi Road into one of Shanghai’s most fashionable areas. Luxe condos house people who can afford the high-end brands that fill the malls and shops along Madang Road. The pleasant Taipinghu Park provides the area with green space and is also home to Shanghai Fashion Week twice a year. It’s not all glitter and glamour, though, as the rise of Danshui Road has given the Xintiandi area a shot of toned-down character. Small bars and cafes, mostly owned by locals, have people hanging out in a formerly quiet, unassuming part of the neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Recently redesigned and refurbished, and in Fraser Residence Shanghai has also installed an air purifying and water filter system to ensure that every guest will enjoy a better quality of air and water in their luxurious apartments. Situated on the Puxi side of the Huangpo River, Fraser Residence Shanghai is just a block from Huaihai Road, Shanghai's bustling hub for business, shopping and entertainment. Xintiandi, with its iconic boutiques, bars and restaurants in historic Shikumen houses is nearby, as is the famous Dongtai Antique Market. Fraser Residence Shanghai features 324 Gold-Standard, contemporary apartments and excellent facilities. Minimalist in style, with airy rooms, subtle colours, Fraser Residence Shanghai is a relaxing, tranquil sanctuary in a vibrant, busy location. Guests will appreciate the greatly enhanced meeting facilities, high speed Wi-Fi throughout, tempting new F&B options, wellness spa, gym and indoor heated pool". ... more   less 

Additional Information about Fraser Residence Shanghai

Address: NO. 98 Shouning Road, Shanghai 200021, China
Region: China > Shanghai Region > Shanghai > Xintiandi
Price Range: $164 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Residence Shanghai 4.5*
Number of rooms: 324
Reservation Options:
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Also Known As:
Frasers Residence Shanghai Hotel Shanghai
Fraser Residence Hotel Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Residence Shanghai staff and other travellers.
7 questions
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Salt Lake City, Utah

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Questions? Get answers from Fraser Residence Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have a small terrace and great views on the east side of the hotel.”
 of 5 bubbles garethyork, 30 Nov 2016 | Read review
“The higher the better”
 of 5 bubbles GrumpyJockUK, 27 Nov 2016 | Read review
“Get the suite”
 of 5 bubbles 362silviad, 26 Oct 2016 | Read review
“The one bedroom apartment was not more expensive when booked early and was definetelly worth it”
 of 5 bubbles carlosgK3370XC, 30 Sep 2016 | Read review
“19 floor and up”
 of 5 bubbles martarchitex54, 3 Sep 2016 | Read review
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