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The PuLi Hotel and Spa

Travellers' Choice award winner
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1,328 Reviews from our TripAdvisor Community

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There are newer reviews for The PuLi Hotel and Spa
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Showing 947: English reviews
Boston, Massachusetts
Reviewed 4 weeks ago

Stayed for almost 2 weeks in October. This was my second stay and will always be my hotel of choice when in Shanghai. Unlike the other luxury hotels in Shanghai, Puli is small, intimate and elegant. I like the zen/Chinese style decor, graceful and quality ! The rooms are spacious, quiet and well appointed. Bed is comfy, A/C is good....

1Thank minamikaze
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting your comments on TripAdvisor following your 2-week stay at The PuLi and I really appreciate you returning to our urban resort. My team and I are very happy to read we are your hotel of choice when in Shanghai and that you enjoy the intimate and elegant zen/Chinese style decor and quality of staff...

Reviewed 5 November 2016

One of the nicest hotels we have ever stayed. Visually stunning from the moment you walk in, it continues throughout the hotel, and of course ending at your room. The service was fantastic day in out and the convenience to the subway was great. Definitely looking forward to staying there again in the future.

Thank JLDub73
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Wow, I was so happy to read you enjoyed our visually stunning hotel, but even happier to note that our service was fantastic day in day out. Our team works very hard to ensure our guests are looked after - I really appreciate you pointing them out! Thanks for that. I look forward to your next stay and...

Reviewed 4 November 2016 via mobile

Great Hotel. Great spa. Great location. Book early so you can enjoy discounted rates. Luxury printed all over... Next to Subway. Opposite Jing An Temple, a famous tourist spot. Great restaurants all round. Check out Da Dong at Level 5 Park Place.

Thank Steven A
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I am so happy to note your stay was a success and that you liked our urban resort so much. Thanks for posting your kind review on TripAdvisor! And I totally concur with you - our central location is second to none; this is certainly one of the reasons we have such a high repeat guest ratio -...

Eardisley, United Kingdom
Reviewed 3 November 2016 via mobile

From arriving on the threshold and being greeted by friendly and helpful 'greeting' staff to checking out 40 hours later we enjoyed wonderful customer service. Breakfast in the room was delivered on time and was excellent, the 25 metre swimming pool and changing rooms were a joy to use, the Phoenix restaurant was unpretentious with excellent food and service. The...

Thank Neil R
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for taking the time to write a TripAdvisor review following your stay at The PuLi. I was very happy to read you enjoyed our wonderful customer service and that you had a restoractive weekend - I do hope your metro journey homewards was speedy and smooth! Looking forward to many more staycations and wish you a...

Reviewed 1 November 2016 via mobile

The best hotel in shanghai you feel so zen when you come in. From lobby entrance to your room it's perfection. Really love that place. A must stay in shanghai with a very convenient location from Main Street.

Thank Fanfanren
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I am so glad you found our urban resort to be the best in Shanghai and that the "zen feel" made such an impact on you! Thank you for taking the time to post your review on TripAdvisor. My team and I look very much forward to having you return soon so that we can continue to pamper...

Oslo, Norway
Reviewed 1 November 2016

I arrived early morning at The Puli, normal checkin time is 14:00. The reception found an available room for me, it was an upgrade so I had to pay a little extra. But it was worth it after 15 hours of traveling. The room "Grand Room" was very nice. Good size room with nice furniture, nice bath room, clean, I...

1Thank Pugliola
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for giving us the opportunity to welcome you as our guest and I very much appreciate the lovely TripAdvisor review posted following your stay at our urban resort. My team and I are delighted you enjoyed your stay; I am particularly pleased to know that our staff were all very nice and pleasant in...

Dortmund, Germany
Reviewed 31 October 2016

I've been in this hotel several times in the last 3 years after discovering it. Location, service, pool, rooms, everything hard to better. The hotel design is really unique, the lobby like a resort dream in the middle of a megacity. So what should I say? As soon as I come back to Shanghai I will come back to the...

Thank Heinrich S
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I thank you for posting your lovely TripAdvisor review following your return visit to The PuLi - my team and I really appreciate you being such a loyal PuLi fan and supporter! Yes, you are so right in saying that we have a unique design and our location is second to none - having a urban resort inmidst...

Toronto, Ontario, Canada
Reviewed 31 October 2016 via mobile

This is a really hip hotel- you might say so much it hurts. We booked club class but there is no separate lounge so we had to fight for space to sit at the Long Bar in the lobby area. We ended up with seats at the bar. All the comfortable table seating was occupied. The bartender was ultra busy...

Thank Margaret S
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for commenting on TripAdvisor following your brief visit with us. It is through constructive feedback that we can only improve moving forward. Allow me to go into detail on some of your observations: I am delighted to inform you that in each guestroom's bathroom we have installed on either side of the mirrors above the sink,...

New York City, New York
Reviewed 30 October 2016

After a long weekend stay we really did not want to leave. The Puli is all about luxury and service. The rooms are luxurious with a spa feeling throughout. We loved the amenities and views from the windows on two sides of the room. The outdoor bar patio is an oasis in the heart of the city. The staff provides...

Thank MarkS41
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I really appreciate you taking the time to comment on your visit at The PuLi - thank you very much! I am so happy we were able to make your stay so enjoyable and give you a luxurious sense of feel throughout. Delighted you enjoyed the amenities, food selection, Spa treatments and wet areas and views from your...

Butterworth, Malaysia
Reviewed 26 October 2016

This hotel exceed my expectation from a 5 stars hotel. Staffs are well trained and knowledgeable. In room mini bars are free. Room is spacious and well equipped. Bottle water is everywhere to keep you hydrated. swimming pool is well maintained, rain forest style shower is provided not far from the swimming pool area. out door lounge is cosy and...

Thank Juin Jack H
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for taking the time to write a TripAdvisor review. I really appreciate your feedback and am delighted to know we exceeded your expectation from a 5* hotel. My team and I are glad you were able to enjoy our various fascilities and that you also found the time to make full use and relax in our...

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Staying in Jing'an

Neighbourhood Profile
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: $330 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#7 Spa Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#172 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The PuLi Hotel and Spa staff and other travellers.
8 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club floor rooms”
 of 5 bubbles woutwout822, 5 Dec 2016 | Read review
“Higher floors are best and but don't bother with Club levels if you don't need the extra service.”
 of 5 bubbles travellish, 4 Dec 2016 | Read review
“The view of the Jing'an Temple (west) is beautiful, especially at night.”
  • Park below hotel
  • Jing'an Temple on the night
  • Bath with salt and this view - wonderful
 of 5 bubbles 270omerp, 24 Nov 2016 | Read review
“The higher rooms have better views”
 of 5 bubbles G3169EFjamesw, 18 Nov 2016 | Read review
“I stayed on the club floor with a butler. Better side of the hotel is looking over the Buddhist temple behind it.”
 of 5 bubbles gregc769, 24 Oct 2016 | Read review
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