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The PuLi Hotel and Spa

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1,377 Reviews from our TripAdvisor Community

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There are newer reviews for The PuLi Hotel and Spa
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Showing 983: English reviews
Auckland, Auckland, New Zealand
Reviewed 22 September 2014 via mobile

Loved the settings and the entire decor of the hotel, from the lobby all the way to our hotel rooms, every single piece of furniture and decor was beautifully chosen to give you a sense of relaxation. Our room was elegant and very spacious. Conveniently located to subway (1min) but very quiet! Also near by shopping mall has Ding Tai...

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Helpful?
2Thank Kris K
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear guests, I really appreciate your lovely review following your stay ealy on this spring - thanks very much for the positive feedback. Being an urban resort we take immense pride in ensuring all guests who enter the majestic wooden doors of our hotel are immediately hit with calm and soothing surroundings and senses. One of the reasons we are...

Singapore, Singapore
Reviewed 18 September 2014 via mobile

This has got to be my favourite hotel room for many years to come! My room was extremely spacious, nicely laid out with lots of thoughtful amenities. The room, in fact, the entire hotel, gives us a very relaxing feel despite its close proximity to the subway and all the action! We were glad to be able to use the...

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Helpful?
Thank Singapore888Lee
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, It is always a pleasure receiving such high accolades from guests, especially when we are quoted as being "my favourite hotel room for many years to come!" Many thanks for taking the time to write such a glowing TripAdvisor review following your stay at The PuLi. I am delighted to read you thoroughly enjoyed your spacious and nicely...

melbourne
Reviewed 18 September 2014

I had been looking forward to staying at The Puli for a long time, having read only glowing reports. Unfortunately, my experience was not to the standard I had expected. The hotel has a very stylish interior and is in a great location. The Long Bar looks fabulous and the outdoor area is a comfortable, peaceful place to relax. The...

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Helpful?
3Thank cookzaraeat
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for staying with us at The PuLi and I greatly appreciate the time you have taken to write a review on TripAdvisor following your recent stay. Please accept my humble and sincere apologies for letting you down on this occasion. Rest assured this incident is by no means a true reflection of the type of service...

Kuala Lumpur
Reviewed 18 September 2014

I had a chance to stay in the hotel for 1 night for a pleasure. Did not fully utilized the facility but had a chance to eat lunch with a friend in the main dining. The general atmosphere of the hotel is calming and peaceful. The room was large and clean. The meals in the restaurant was very nice and...

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Helpful?
Thank KLTokyo
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for writing a review on TripAdvisor following your recent stay at The PuLi. My team and I are delighted to know your short visit was a success and that you enjoyed the calming and peaceful surroundings of our urban resort. The restaurant and culinary members will be pleased to read your food and service at our...

Milan, Italy
Reviewed 16 September 2014

Really enjoyed my trip to the PuLi. It totally exceed my expectations and every time I travel to Shanghai I stay with my now friends at the PuLi! Service and staff are amazing. I would definitely recommend this hotel.

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Helpful?
1Thank Annmarie S
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thanks so much for taking the time to post such a nice review on TripAdvisor following your recent stay with us at The PuLi. It is always gratifying to note that we were able to exceed your expectations and that you have found a home away from home with friends who will hopefully look after your every needs...

Reviewed 16 September 2014 via mobile

I would definitely recommand puli to someone who has never been stayed. very relaxed atmosphere... Room was clean and spacious...pool and spa was great and very peaceful...but there's no warm welcoming you can feel at other 5 star hotels...and breakfast was a little disappointing

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Thank Enjoytripp
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I really appreciated the kind commments you posted on TripAdvisor following your stay at The PuLi. My team and I are happy to note your stay was one of relaxatin and peaceful surroundings and that the physical aspect of the hotel was to your satisfaction. I was most concerned to read that we missed to ensure you felt...

Shanghai, China
Reviewed 15 September 2014

Located in the heart of Shanghai, near Jingan Temple, PULI is not easy to be accepted as an urban resort. However, once you get inside it, you know it's for real. The lounge is extraordinarily WOW by first sight. Cannot describe by word but I will defnitely recommend even just for a drink. Location is no doubt perfect. SOGO, subway...

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Thank KelvinZhang
Singapore, Singapore
Reviewed 13 September 2014 via mobile

Love this boutique hotel. Nice atmosphere and quiet. There's always a bowl filled with fruits and a comfortable big desk for work and drinks by the window. You are alone but not lonely as you get a glimpse of the busy city outside. Gym is small but decent. Housekeeping does a great job. They keep everything in place. Very well...

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Helpful?
Thank Tracy C
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for your lovely feedback following your stay at The PuLi. I appreciate your kind comments and am very happy to know that you loved our urban hotel with its calming and soothing atmosphere and that we were able to keep the hectic lifestyle away, at least while you were in house. That is why...

Portland, Oregon
Reviewed 8 September 2014 via mobile

Awesome hotel, great service and amazing spa! The spa is great for weary travelers with her lag. Make sure you take full advantage of the hotel and its amenities. The location is great and protected from the hustle and bustle of the city. I'll definitely return when I'm next in Shanghai!

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Helpful?
Thank Leavingonajetplane21
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thanks very much for taking the time to write a review on TripAdvisor following your stay at The PuLi. I was delighted to know your experience was such an amazing one and that the entire team was successful in ensuring you were well looked after and that you had the opportunity to try out all amenities. I concur...

california
Reviewed 7 September 2014

service service service - i upgraded at reception to club level but was left on the original floor i booked ..i was given none of the club amenities for the extra $$$...the hotel is beautiful like a "pottery barn" store but give me old school hospitality anyday ..no turn down service for me and it took me 15 minutes to...

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1Thank beth-TRIP
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. Please allow me to personally extend my sincere apologies that your recent experience with us was not a positive one. Rest assured we take your feedback very seriously and sincerely hope that you will provide us with the opportunity to restore your faith and regain your...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: $402 - $665 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, DerbySoft Ltd Shanghai HQ, Travelocity, Cheap Tickets, Ctrip TA, HotelsClick, Priceline and Jetsetter so you can book your The PuLi Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Spa Hotel in Shanghai
#178 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The PuLi Hotel and Spa staff and other travellers.
10 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are quieter, but all rooms are very nice.”
 of 5 bubbles MatthewPhx, 18 Mar 2017 | Read review
“I have stayed in a Grand Room the 2 times I used this hotel, it is very nice.”
 of 5 bubbles Pugliola, 14 Mar 2017 | Read review
“My room on the 16th floor overlooking Jing'an Park was quiet and well-insulated from street noise”
  • Sink and bath
  • The room
  • View from the room on the 16th floor
 of 5 bubbles FactotumDellaCitta, 20 Feb 2017 | Read review
“I was on the 9th floor and it was quiet. I overlooked the park and Jingan Temple....and had a view of the city lights....great!”
  • this photo allows you to see the comfortable couch and the super bath..with a great view
  • you can sit comfortably on the chairs, eat at the table and watch TV...I loved it!
 of 5 bubbles 583lorraineo, 3 Feb 2017 | Read review
“Higher floor”
 of 5 bubbles KOKO186, 16 Jan 2017 | Read review
5 of 5