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The St. Regis Shanghai Jingan

Traveller (548)
Room & Suite (152)
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Overview
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1008 West Beijing West Road, Jingan District, Shanghai 200041 China See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (250)
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140 results
Traveller rating
87
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12
10
9
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LanguageEnglish
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87
22
12
10
9
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All reviews typical st spg hotels toilet flush gorgeous bathroom lost in translation platinum member lobby restaurant hotel wifi service level welcome drink free weights little things the check in process fitness center chinese restaurant comfortable rooms luxury hotel
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1 - 5 of 140 reviews
Reviewed 1 week ago via mobile

Checked in at 5:30PM to be told that I need to wait for 1 hour for my room. I am not sure where in my reservation said that I want to wait 1 hour for check in wasting my time doing nothing in the lobby....More

1  Thank DaisyC153
Response from DanX48, Manager at The St. Regis Shanghai JinganResponded 2 days ago

Dear DaisyC153, Thank you for taking the time to share your feedback. First of all, please accept my sincere apology for our service shortcoming at check in. All rooms should be available from 3pm onward and there is really no reason to ask you to...More

Hotel's Favourite
Reviewed 4 weeks ago

Our experience at the St. Regis Shanghai lived up to the St. Regis brand with its modern elegance, spectacular views of the Shanghai skyline and five-star service. A special thanks to Keigo Zhang, Ekaterina Chevtaeva and our butler Aaron Duan. All went above and beyond...More

Thank RobertMeister
Response from DanX48, Manager at The St. Regis Shanghai JinganResponded 4 weeks ago

Dear Robert, it has been a pleasure to have you staying with us, and we are a very grateful for you taking the time to share your experience. Most of our guests would surely agree with you that the views from our rooms are truly...More

Reviewed 1 week ago via mobile

Very grand proportions of the public spaces with a very impressive check in area and lobby lounge. Restaurant for breakfast was nice with a good a la crate selection as well. Bar also very nicely done. Corner deluxe room was huge with big views across...More

Thank StuckinBangers
Response from DanX48, Manager at The St. Regis Shanghai JinganResponded 1 week ago

Dear StuckinB., Thank you so much for taking the time to provide your feedback, and for highlighting our wonderful product. The team and I are very happy to receive such comments being assured that our guests have had a wonderful time. Thank you again, and...More

Reviewed 1 week ago via mobile

Was really expecting more. Arrived in the morning at 8:00am, saying for 2 nights at the hotel. As a preferred guest was expecting the hotel to allow checkin. They refused and want to claim half day charge for 2hrs to the allowed check in time...More

1  Thank KelvinS289
Response from DanX48, Manager at The St. Regis Shanghai JinganResponded 1 week ago

Dear KelvinS289, Thank you for your comment about your early arrival to our hotel. As our Front Desk associate tried to explain to you during your early check-in that after 10:00am the hotel manage to have some rooms cleaned from early departing guests. These rooms...More

Reviewed 2 weeks ago

My first experience at the St .Regis was not a favourable one - as I had to wait over half an hour to check in at 10pm ; admittedly, a group of people came at the same time and the systems processing the reservations were...More

Thank HKFrequentFlyer
Response from DanX48, Manager at The St. Regis Shanghai JinganResponded 2 weeks ago

Dear HKFrequentFlyer, Thank you for sharing your experience, and for giving our team some extra credit for doing their very best to make every guest feel welcome, even under more challenging circumstances like a busy check-in period at late hours. It is great to see...More

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About
Description
The hotel’s refined interior design style combines traditional English and Chinese palatial styles with traditional elements of Chinese culture, and features 491 exquisitely styled guest rooms, suites, and More residences that boast sweeping views of the city. Guests of The St. Regis Shanghai Jingan will also enjoy the signature St. Regis Butler Service, a famed hallmark of St. Regis hotels. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Beachfront
Free Parking
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
491
Price range
US$247 - US$447 (Based on Average Rates for a Standard Room)
Location
China > Shanghai Region > Shanghai > Jing'an
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
491
Price range
US$247 - US$447 (Based on Average Rates for a Standard Room)
Location
China > Shanghai Region > Shanghai > Jing'an
Photos
Traveller (548)
Room & Suite (152)
Dining (58)
Pool & Beach (6)
Business Centre & Event Rooms (11)
Family and Play Areas (4)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
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Nearby RestaurantsSee all 17,618 nearby restaurants
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BESPOKE (The St. Regis Shanghai Jingan)
9 reviews
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Vegetarian Life Style
10 reviews
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Nearby AttractionsSee all 1,801 nearby attractions
Shanghai Acrobatic Troupe Performance
193 reviews
.61 km away
West Nanjing Road
164 reviews
.59 km away
Westgate Isetan Department Store
32 reviews
.25 km away
Shanghai International Arts Festival
9 reviews
.63 km away
Questions & Answers
Ask a question
xbanker
19 October 2018|
AnswerShow all 3 answers
Response from DanX48 | Property representative |
Dear xbanker, let me help. The address in Chinese: 上海静安瑞吉酒店 / 中国上海市静安区北京西路1008号,邮编200041. From the Pudong airport it is around 200-250 RMB to get to the hotel by taxi and from the Maglev station is 60-80 RMB. The nearest... More
1
Vote
sanmerle
1 September 2018|
AnswerShow all 4 answers
Response from ladodgerone | Reviewed this property |
Not close to bund; about two metro stops away. I didn’t have a river view.
0
Votes
xbanker
7 August 2018|
AnswerShow all 7 answers
Response from DanX48 | Property representative |
There are 4 restaurants in the hotel - Japanese, Chinese, Western and a Fine Dining. Cross the street we have a nice Italian and Mediterranean restaurants. Just 5-10 minutes walking distance in Shanghai Center and West... More
0
Votes
Room Tips
"Ask for a room on the higher floors. The views are spectacular!"
RobertMeister
4 weeks ago
Read review
"if you need to get on calls all the time, make sure you are not assigned to rooms on top floors"
luiw2013
16 Oct 2018
Read review
"Found the side rooms to be more spacious than a corner room."
LockyLawford
27 Aug 2018
Read review
"good view, grate room"
enishi2018
9 Aug 2018
Read review
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