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The St. Regis Shanghai Jingan

111 reviews
#114 of 5,222 Hotels in Shanghai
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Traveller (234)
Room & Suite (43)
Dining (22)
Overview
  • Excellent58%
  • Very good18%
  • Average9%
  • Poor6%
  • Terrible9%
Travellers talk about
“butler service”(10 reviews)
“spg hotels”(5 reviews)
“in room dining”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)Write a Review
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All reviewsbutler servicespg hotelsin room diningsocial restaurantplatinum memberstunning hoteljingan templefree weightshotel facilitiesi highly recommend this hotelexcellent stayfitness centerevery morningeasy accessbreakfast buffetnanjing roaddesks
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1 - 5 of 60 reviews
Reviewed 5 days ago via mobile

As a SPG Gold Member, I always tried to stay with SPG whenever possible. For a short urban retreat during CNY, it’s not a bad idea to stay one night and enjoy the hotel facilities. I chose the executive room rather than a standard room...More

Thank SkywalkerLee
Response from WEI HAO W, 经理 at The St. Regis Shanghai JinganResponded 2 days ago

Dear SkywalkerLee Thank you very much for your most recent stay, and for taking the time to provide your feedback. First up, please except my sincere apology for our service shortcomings in regards to the service at the Club Lounge at the 55th floor, something...More

Hotel's Favourite
Reviewed 9 August 2017 via mobile

This was my second stay at a St Regis after years of being Diamond with Hyatt. I’ve stayed at every Hyatt in Shanghai and decided it was time for a change. The service has been delightful. The breakfast spread is wonderful (with some great eclectic...More

2  Thank Davideekay
Response from Heinrich D, Manager at The St. Regis Shanghai JinganResponded 14 August 2017

Dear Davideekay, I am very glad to read that you have enjoyed your recent stay at The St. Regis Shanghai and that our team has been able to provide you with a handcrafted service, for which our brands long tradition is renowned for. Actually, we...More

Reviewed 3 weeks ago via mobile

Hurts me to write this because st Regis is my favorite type of hotel. The location is nice Jingan area but if you are visiting for sightseeing this is not so ideal you are in the smack bang city center. Staff, horrible after I got...More

Thank Boyde Thomas S
Response from WEI HAO W, 经理 at The St. Regis Shanghai JinganResponded 3 weeks ago

Dear Mr Boyde, I am glad to have been able to speak with you prior your departure, thus being able to better understand your concerns. Rest assured we do not ignore any of our guests and I believe my team was reaching out to you...More

Reviewed 3 weeks ago

This is a classic and well-embellished hotel. I reserved online unexpectedly and then arrived 10 minutes later. Staff at front desk was professional and agreeable. She arranged an executive room on the 60th floor quickly and introduced all platinum benefits clearly. It was not a...More

Thank Reginald-Vander
Response from WEI HAO W, 前厅部经理 at The St. Regis Shanghai JinganResponded 3 weeks ago

Dear Reginald-Vander, Thank you very much for your stay at The St. Regis Shanghai and for sharing your observations and feedback with us. I am very glad to read that you have enjoyed the stay in St.Regis and we appreciated you pointed out the positives...More

Reviewed 4 weeks ago via mobile

Beautiful, new, well-located property. Suites are positively stunning; we were on the 57th Floor with a beautiful view of the Pudong. Physical property aside, I’d offer these suggestions to continue to elevate the experience: -The gym needs mirrors by the free weights, and the locker...More

1  Thank CDavid212
Response from WEI HAO W, 经理 at The St. Regis Shanghai JinganResponded 3 weeks ago

Dear CDavid212, Thank you for taking the time for this review, and to highlight our great location and beautiful room product. A special thank you comes from Carry and her team from Bespoke, they were absolutely thrilled to read your review, a very much appreciated...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$264 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Spa Hotel in Shanghai
#108 Luxury Hotel in Shanghai
#202 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$264 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Spa Hotel in Shanghai
#108 Luxury Hotel in Shanghai
#202 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (234)
Room & Suite (43)
Dining (22)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
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Room Tips
"Best view, high floor"
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"Better to have room located over 50th Floor - better view"
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"Higher floors for stunning views of Shanghai skyline"
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"Amazing view from high floor rooms"
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