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Four Points by Sheraton Shanghai, Pudong

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Four Points by Sheraton Shanghai, Pudong
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467 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Tustin, California
Reviewed 1 week ago

I have been visiting this Hotel for last 7 years and now feel the place is a little outdated. There are better and newer places that are much better. Breakfast is always a challenge. Sometime they include and sometimes they want to charge you Yuan 169, a steep price for OK breakfast. This is the last time I am staying...

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Helpful?
Thank Rakesh A
Will L, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are sorry to hear of your unpleasant experience and my sincere apology for not having the opportunity to resolve this personally before you leaving the hotel. As our valuable guest, you’re supposed to receive the highest Quality and Professional Service & Product from us and...

Vaasa, Finland
Reviewed 1 week ago

The Hotel is very good. I got there with the taxi for about 200 CNY from Pudong's airport. The rooms are big and breakfast was abundant. I didn't have time to check what other services are available but didn't have the impression there was anything missing. Only one comment: I really don't understand how an hotel of this grade is...

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Helpful?
Thank Piero Z
Will L, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we will...

singapore
Reviewed 2 weeks ago

Stayed 2 nights on a biz trip. Room was stuffy & aircon not working well. Gym was located in an isolated area away from the elevator & not well lit at all. Gym is accessed only via room card key. 1 of 3 running treadmill was not working & all the machine instructions are in Chinese. The 29th Club Floor...

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Helpful?
Thank fwlim
Will L, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future.

Portland, Oregon
Reviewed 3 November 2016

My first choice in Shanghai, not the cheapest, not the fanciest but a host of things make it my choice. 1) I'm cheapskate and this SPG hotel has a great price / value and get points! 2) Location is central, right next to the sister Sheraton and a 2-3' walk to line 4 Tangqiao station from which you can get...

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Helpful?
Thank thechipmaster
Will L, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service.

Kingston-upon-Hull, United Kingdom
Reviewed 19 October 2016

Stayed two nights at the hotel with excellent room and facilities also, large room with a good en suite, the choice of breakfast food was great also for a westerner. Would highly recommend staying here.

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Thank Debbie H
Sydney, Australia
Reviewed 16 October 2016 via mobile

This hotel has a stop for metro line 4 in front of it and shopping/dining all around it. As far as western chain hotels go in Shanghai, this is a good value option particularly through SPG points + pay.

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Thank JohnSydney2016
Singapore
Reviewed 14 October 2016 via mobile

Today marks the end of our trip in Shanghai as we move to Beijing! I would like to take some time to compliment one particular staff in Fourpoints Complex. The bell staff, Jack is almost exquisite! He was attentive, helpful and extremely polite! As we arrive at the lobby he offered to assist with our luggage while we proceeded with...

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Thank derekang1980
Reviewed 7 October 2016

I just stayed at this hotel for 7 nights and overall was pleased with it. The location is very good. A metro station (line 4 gate 3) located just outside the back doors of the hotel. A couple of minutes away, there is a large shopping mall (Paris Spring?) where you can find a lot of dinning options. If you...

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Helpful?
Thank Howard J
Will L, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service.

Kuala Lumpur, Malaysia
Reviewed 6 October 2016

Room is a bit. Hotel breakfast has a lot of variety and food is not bad. The staff is very helpful and friendly. I had some stuffs that required to be kept in frozen and has requested the hotel to assist on this. The staff helped to keep my stuffs in their cold room. But the next morning when I...

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Helpful?
Thank Nhanha88
Will L, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future.

Mumbai (Bombay), India
Reviewed 29 September 2016

- Value For money: Good value for money and a decent business hotel - Service: Average. Check-in and Check-out is very painful. The hotel appears to be a preferred option by tour operators resulting in the front desk always being crowded. The staff don’t seem to be experienced and struggle with English - Food: No comment. Not many vegetarian options...

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Helpful?
Thank InnaARao
Will L, Manager at Four Points by Sheraton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
In central Pudong,comfort hotel with shopping mall and metro station nearbyConvenient locationIn central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena.Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge.Metro station is 1-min away.Dining and LeisureBesides 3 restaurants and bar/lounge on site,guests could share facilities and sign bills in Sheraton next door like 24-hour fitness center, restaurants,fully-service spa and indoor swimming pool.Comfort GuestroomAll rooms offer uncomplicated comfort and the latest Four Points Comfort Bed™, 32-inch LCD TV, High Speed Internet and a functional bathroom. Overlooking the fabulous views of HuangPu River and Shanghai City. ... more   less 

Additional Information about Four Points by Sheraton Shanghai, Pudong

Address: No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
Region: China > Shanghai Region > Shanghai > World Expo
Price Range: $131 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Shanghai, Pudong 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
4 Points By Sheraton Shanghai
Four Points By Sheraton Shanghai Hotel Shanghai
Four Points Shanghai
Shanghai Four Points
Hotel Style:
#53 Spa Hotel in Shanghai
#101 Luxury Hotel in Shanghai
#114 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the shopping area; else the view can be boring”
 of 5 bubbles InnaARao, 29 Sep 2016 | Read review
“view of the Nanpu bridge as it lights up at night and changes colors”
 of 5 bubbles morningstr2, 28 Aug 2016 | Read review
“Try for a high floor to get the best peak out over Shanghai”
 of 5 bubbles theeditionw, 21 Jul 2016 | Read review
“At least make sure there are no connecting doors, and not near the elevator!”
 of 5 bubbles Kaneth25341, 14 Jul 2016 | Read review
“very near the metro station that takes you everywhere”
 of 5 bubbles susannabasn, 3 Jun 2016 | Read review
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