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The Peninsula Shanghai

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Traveller (972)
Room & Suite (599)
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Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“dressing room”(68 reviews)
“nail dryer”(48 reviews)
“yi long court”(38 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from The Peninsula Shanghai
Offers & Announcements: Exclusive Room Upgrade
Offers from The Peninsula Shanghai
Offers & Announcements: Exclusive Room Upgrade
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,300)
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833 results
Traveller rating
686
84
35
13
15
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Time of year
LanguageEnglish
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686
84
35
13
15
Show reviews that mention
All reviewsdressing roomnail dryeryi long courtrolls roycerooftop barinternet radiowalk in closetsalon de ninglobby restaurantdressing areaart decodeluxe river view roomhigh teamood lightinghigh techchinese restaurantluxury hotel
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1 - 5 of 833 reviews
Reviewed 1 week ago

We called in for a drink at the end of the evening adn the service and atmosphere were very welcoming. Tables around us were being set for breakfast and staff were ignoring anyone who wanted to order more drinks. ONly when you asked for the...More

Thank CJC-shanghai
Response from PeninsulaShanghai, Hotel Manager at The Peninsula ShanghaiResponded 1 week ago

Dear CJC-shanghai, It is with great regret to learn that our service was not up to your expectations. I have duly noted this point and will share accordingly with our Food and Beverage management team. Nevertheless, thank you so much for taking the valuable time...More

Hotel's Favourite
Reviewed 4 April 2018

This hotel is a first class hotel with a perfect location on The Bund. The service is 5 star as are the rooms. It is within walking distance of The Bund, Nanjing Rd. Old Town Shanghai and the pedestrian tunnel to Pudong. It is the...More

2  Thank Dpeets
Response from PeninsulaShanghai, General Manager at The Peninsula ShanghaiResponded 9 April 2018

Dear Dpeets, Thank you so much for taking the time to write this kind review and share your experience with us. It is our great pleasure to receive you compliments about our location and service. We sincerely look forward to welcoming you back to The...More

Reviewed 1 week ago

After we landed in Shanghai, our tour guide informed us that the Peninsula had already called him to see what time we’d arrive. Impressive start to the visit! When we arrived at the hotel, our car was greeted by a phalanx of attendants and bellman...More

Thank MaisieNewYork
Response from PeninsulaShanghai, Hotel Manager at The Peninsula ShanghaiResponded 1 week ago

Dear MaisieNewYork, Thank you so much for choosing The Peninsula Shanghai and taking your valuable time to write this kind review. I would like to thank you very much for your positive comment regarding the arrival experience. However, I would like to sincerely apologize for...More

Reviewed 1 week ago via mobile

We just stayed at the Peninsula. The hotel is beautiful and staff very helpful and friendly. The location is perfect. The only complaint I have is the breakfast. I also just stayed at the Peninsula in Hong Kong and Peninsula at Beijing which I would...More

Thank Lori B
Response from PeninsulaShanghai, Hotel Manager at The Peninsula ShanghaiResponded 1 week ago

Dear Lori B, Thank you so much for choosing The Peninsula Shanghai and share your candid feedback with us. I am very concerned to learn of your experience in the breakfast. I have duly noted this point and our food and beverage will look into...More

Reviewed 2 weeks ago

We stayed 5 nights and didn't want to leave. The highlights are the nice size room, the service and breakfast in the lobby restaurant and the great service in the 2 bars. the rooftop bar was very memorable and the drinks and service in the...More

Thank Chip R
Response from PeninsulaShanghai, Hotel Manager at The Peninsula ShanghaiResponded 2 weeks ago

Dear Chip R, Thank you so much for choosing The Peninsula Shanghai and share your experience with us. I am much delighted to learn that you enjoyed the stay with us and thank you for highlighting our room, service and breakfast. We look forward to...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$350 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Shanghai
#6 Romantic Hotel in Shanghai
#12 Business Hotel in Shanghai
#16 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$350 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Shanghai
#6 Romantic Hotel in Shanghai
#12 Business Hotel in Shanghai
#16 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (972)
Room & Suite (599)
Dining (196)
Pool & Beach (15)
Amenities (25)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
The Bund
While there are certainly many other “bunds” in the
world, “the Bund” refers to Shanghai’s famous
waterfront. The area’s Gothic, Art Deco and Beaux Arts
monoliths were built when it was part of the Shanghai
International Settlement run by the British and
Americans. The atmosphere of colonial-era luxury has
endured over time and is now found in the five-star
hotels, luxury brand boutiques and expensive
...More
Questions & Answers
Ask a question
floridacruisegirl201
15 November 2017|
AnswerShow all 3 answers
Response from Marvinhk | Reviewed this property |
I have no idea. I just use the didi apps... to get cars.
0
Votes
Kari H
6 November 2017|
AnswerShow all 5 answers
Response from Eliza W | Reviewed this property |
It is!! It’s a great sized room :)
1
Vote
Muhammad B
19 October 2017|
AnswerShow all 3 answers
Response from aliboo64 | Reviewed this property |
Sorry I cant help as I was there for leisure. I am sure if you contact their staff they will be more than helpful at answering your questions. It is a beautiful hotel.
0
Votes
Room Tips
"I prefer rear of the hotel as there is a garden view, its a quiet hotel anyway."
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"High riverfront room"
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"Facing the Bund is spectacular"
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"Selec a view of the harbor - top floors if possible."
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