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Stayed here few times. Loves the facilities in the room. Great restaurants inside and you don’t have to leave the hotel. Room service food - probably one of the best in Shanghai. Right next to Shanghai station makes it very convenient.
Having arrived at the hotel after a very long flight, I was welcomed as an IHG member. The club rooms were in a different building so I was escorted by one of the staff and introduced to the club staff.
The room was on 16th...More
When I was going to use the bathtub, I found many stone or black stuff came out with the water. I asked the hotel to fix it in the afternoon. In the evening, I went back to the hotel and wanted to use the bathtub....More
From a very musty smelling room to absolutely shocking service in the bar and dark window-less meeting rooms in the basement, this was an entirely poor experience. There are better hotels in Shanghai. Complaints were just met with blank stares, almost as if they have...More
Thank Bernhard W
Response from AshleyWang, Marketing & Communications Manager at InterContinental Shanghai Jing'AnResponded 3 days ago
Dear "Bernhard W",
Thank you for choosing InterContinental Shanghai Jing'An and provide your review on TripAdvisor.
We are sorry to learn that the experience did not meet your expectation. Regarding the facilities, we have meeting & banquet space at B1 and L3, the requirement can...More
Just got back from a beautiful stay in this hotel. From the time you enter the hotel, wow! the lobby looks grand. On entering the room, it was very spacious, bed big and comfortable, even the toilet was high tech and had a very nice...More
Response from AshleyWang, Marketing & Communications Manager at InterContinental Shanghai Jing'AnResponded 2 weeks ago
Thank you for choosing InterContinental Shanghai Jing'An and review us on TripAdvisor!
We are glad to learn that you are satisfied with this time's stay, especially for the facilities, hotel staff, breakfast varieties and hotel space. Regarding the issues you mentioned, we will...More
Response from Shaka_Frank | Reviewed this property |
I cannot specifically address the benefit of the club lounge tower you are asking about. I do not think my wife and I were in a special part of the hotel, and our room was spectacular by our standards. Regarding the... More
I cannot specifically address the benefit of the club lounge tower you are asking about. I do not think my wife and I were in a special part of the hotel, and our room was spectacular by our standards. Regarding the breakfast buffet, it has everything you mentioned. It's a wide-ranging buffet that caters to western tastes. Plenty of juice, plenty of bacon and lots of other things. You won't go hungry unless you're an extremely picky eater. We spent 19 days in China on tour. Of all the western buffets, this was the largest and, in my opinion, best.