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Grand Central Hotel Shanghai

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#32 of 4,671 Hotels in Shanghai
Certificate of Excellence
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947 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Philadelphia, Pennsylvania
Reviewed 30 June 2014

The hotel offers good value for the prime location it is in. Very convenient to shopping district and subway lines. The room is spacious and modern. What's lacking is service. I booked a non-smoking room with one bed but they put me into a smoking room with two beds because they ran out of the room I wanted. There was...

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Thank V-Y-7
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for your recent stay at our Hotel and taking the time to share your feedback. We understand your disappointment and we sincerely apologize for our service. Thank you for bringing it to our attention and we will take action to improve our service. We hope we will be given an opportunity to change your impression.

Zurich, Switzerland
Reviewed 29 June 2014

Located in the city center in walking distance to the people's square it has on of the most central locations in the whole of Shanghai. The rooms are excellent. Huge queensized bed, shower bath tube and lots of additional space. The hotel as a whole is very clean and the staff tries it's best to accomadize the wishes of guests....

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2Thank traveler33333111111
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

New Delhi, India
Reviewed 22 June 2014

Great location - not too far from many business and tourist spots in Puxi. Clean hotel, comfortable bed, most of the staff speak good English, staff is very helpful and courteous. Hotel design is interesting - they have used a lot of old time stuff which looks neat. Other than the out of place ceiling, kind of reminds me of...

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1Thank ssgoon
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Melbourne, Australia
Reviewed 13 June 2014

We stayed here 3 nights in June. Next to Nanjing Rd pedestrian mall and shops. Walkable to People's Park and the waterfront they call the Bund in the other directions. Plenty of places to eat on Nanjing Rd esp the smaller streets that runs off it. Hotel was great overall but pool was only indoor. WiFi was too slow for...

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1Thank HC1969
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share the comments with us. We are very pleased that the hotel met with your expectations. In particular, we appreciate the feedback regarding our staff. We look forward to welcoming you back to the our hotel in the near future.

Mandelbachtal, Germany
Reviewed 9 June 2014

The location is unbeatable. Just a few feet from the Nanjing Road for shopping and sightseeing. The room was comfortable in room service great. Even the booking was through an agency everything was arranged well including airport pickup.

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2Thank Lothar S
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for your nice comments that will be shared with the team. We look forward to welcoming you again in the future.

Oklahoma City, Oklahoma
Reviewed 8 June 2014

Great rooms.Comfortable and luxurious.Breakfast included in the cost,and excellent.Most of all,great staff,especially the concierge They were very helpful.Mr.Stockton was quickly able to get us prepaid chinese sim cards and phones if we needed them.He was a great help with taxis.We forgot a few things in our room when we checked out and he quickly mailed them to our hotel in...

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1Thank nikki c
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Dublin, Ireland
Reviewed 7 June 2014

It was great value (compared to other 5 stars hotels in area) and one could not really find one thing wrong with it. Rooms are huge (we had Deluxe room) with lovely decor. Separate shower and bath also toilet had its own door. Big comfy oversized King bed. Swimming pool had warm water, just ok if you wanted to do...

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1Thank gigisulivan
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for our hotel's favor, and made such a high evaluation, we will do better as a driving force, to look forward to seeing you again!

Australia
Reviewed 6 June 2014

Fantastic room, excellent shower, nice pool, delicious blt in the coffee shop. A real king bed not two singles joined together. As my flight was at 1.30am they let me shower in the health spa before catching the metro (7 Yuan vs 210 in a taxi and only 10mins more) out, wonderfully accommodating. You would pay much more elsewhere in...

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2Thank realistic5
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for sharing your recent experience at our Hotel. We will bring your valuable feedback to the concerned department head immediately and please accept our sincere apologies for all the inconvenience caused to you. We sincerely hope you’ll have a different experience in your next visit to our hotel.

Ormond Beach, Florida
Reviewed 1 June 2014

Location is the selling point for this hotel (as well as its sister one, Central Hotel, sitting right next to it). It sits in the heart of Shanghai and small block to East Nanjing Road. Room is spacious, as compared with others in the same area (such as Le Royal Meridien, Marriott City Center, Radisson Blu New World etc.). Wi-fi...

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6Thank Yi Z
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Stockholm, Sweden
Reviewed 31 May 2014 via mobile

Location of this hotel is what you should choose it for! It is located in the very central of Shanghai! The physical facilities of this hotel also matches its name, rooms are huge, and the bathroom is also very nice. The service level as a whole is excellent with a few exceptions. One example is that the serving-time at the...

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2Thank LinusWang
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for stay at our Hotel and share all your feelings. We will create a better service, welcome to you next time!

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Central Hotel Shanghai

Address: No.505 Jiujiang Road, Shanghai 200001, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: $172 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
Number of rooms: 353
Reservation Options:
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Hotel Style:
#12 Family Hotel in Shanghai
#19 Romantic Hotel in Shanghai
#32 Luxury Hotel in Shanghai
#39 Business Hotel in Shanghai
#54 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Central Hotel Shanghai staff and other travellers.
17 questions
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Questions? Get answers from Grand Central Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non smoking room”
 of 5 bubbles TonyM0758, 17 Nov 2016 | Read review
“Choose the higher floors so you can take advantage of the view. Breathtaking view in the morning and more so at night. :)”
 of 5 bubbles Paolaroid, 17 Oct 2016 | Read review
“Unless you smoke, be sure to ask for a room on a non-smoking floor.”
 of 5 bubbles Poly1982, 10 Oct 2016 | Read review
“We had a 12th floor room overlooking Lijiang Rd. Quiet and excellent block out curtains.”
 of 5 bubbles carolnnick2015, 7 Oct 2016 | Read review
“Higher floors with abstreet view are best”
 of 5 bubbles brithea, 26 Sep 2016 | Read review
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