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The Ritz-Carlton Shanghai, Pudong

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Traveller (1679)
Room & Suite (600)
Dining (141)
Overview
Hotel website
No.8 Century Avenue, Lujiazui, Pudong New Area Shanghai IFC, Shanghai 200120 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Book Direct for Less!
Hotel packages
Reviews (2,098)
Filter reviews
1,303 results
Traveller rating
1,088
152
46
12
5
Traveller type
Time of year
LanguageEnglish
More languages
1,088
152
46
12
5
Show reviews that mention
All reviews guest recognition ifc mall flair bar the club lounge rooftop bar aura lounge the pearl special thanks bund view tv tower huangpu river the financial district amazing hotel business trip art deco chinese restaurant hotel staff
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1 - 5 of 1,303 reviews
Reviewed today

Went to both the roof top bar on the 58th floor and Aura bar on 52nd floor. No doubt that both views are amazing, personally I like Aura bar better, window seat oversee the river and those beautiful light-up building at night. Our server Lyn...More

Thank Redhothits
Reviewed 3 days ago via mobile

素晴らしいホスピタリティ、親切さ、ホテルの満足度です。上海で1番のホテルだと感じます。また必ず訪れたいです。 I have stayed at this hotel a lot in the past. I am very satisfied with the correspondence of the hotel at any time. I am not very fluent in English, but the staff are polite and helpful. When I stayed before, I became...More

Thank Haruna N
Response from debbiew955, Manager at The Ritz-Carlton Shanghai, PudongResponded yesterday

Dear Haruna N Thank you so much for your loyalty towards “The Ritz-Carlton” brand and for taking the time to share your wonderful review with the TripAdvisor Community. I am delighted to learn that you received helpful and attentive service from our Ladies and Gentlmen....More

Reviewed 1 week ago

Beautiful facility; overall great customer service. A few missteps: arrived after 30+ hours traveling, with 12 hr time difference. Porter delivered our suitcases however didn’t review room accoutrements. Went to bed, awoke at 3 am due to jet lag/time change. Needed coffee; didn’t see an...More

1  Thank ST23
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 1 week ago

Dear ST23 Thank you so much for choosing The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai. I am very sorry that we felt short on our service during your stay. I have personally addressed these matters with my team right away. Thank you...More

Reviewed 1 week ago

This hotel has the best overall customer service I have ever encounter, everybody always showed professionalism and ensured that we had the least troubles in our stay in Shanghai. Great pool, and it has some of the best restaurants in town.More

Thank Roberto A
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 1 week ago

Dear Roberto A Thank you so much for sharing such amazing review with the TripAdvisor Community. It’s great to learn that you received professional and exceptional service from our Ladies and Gentlemen. Thank you for highlighting the great swimming pool and the restaurants at our...More

Reviewed 1 week ago

My husband and I recently spent 4 nights at this wonderful hotel. When we arrived we were given an upgrade to a suite by Benson which was ultra luxurious with views to die for. We thoroughly enjoyed the first class service on the club floor...More

Thank lily017Perth
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 1 week ago

Dear lily017Perth Thank you for taking the time to share your wonderful review with us. I am delighted to learn that you enjoyed your stay. Thank you for highlighting our luxurious guest rooms with beautiful views. I have also shared your compliments with my team,...More

View more reviews
About
Description
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and More an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Adult pool
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
285
Price range
US$286 - US$788 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Location
China > Shanghai Region > Shanghai > Lujiazui
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
285
Price range
US$286 - US$788 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Location
China > Shanghai Region > Shanghai > Lujiazui
Photos
Traveller (1,679)
Room & Suite (600)
Dining (141)
Pool & Beach (33)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
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Nearby RestaurantsSee all 17,565 nearby restaurants
Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong)
467 reviews
.01 km away
Jin Xuan Chinese Restaurant (The Ritz-Carlton Shanghai, Pudong)
509 reviews
.01 km away
Scena (The Ritz-Carlton Shanghai Pudong)
802 reviews
.02 km away
Flair Rooftop
1,116 reviews
.03 km away
Nearby AttractionsSee all 1,796 nearby attractions
Shanghai Tower
1,364 reviews
.51 km away
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Questions & Answers
Ask a question
Joe c
25 May 2018|
AnswerShow all 2 answers
Response from Ritz-SHASZ | Property representative |
Dear Joe c Thank you for your question and we will suggest you to book a suite room and request to add a tent in room. If you would like to learn more please do not hesitate to contact our hotel or email us directly. I am... More
0
Votes
travelfan889
23 May 2018|
AnswerShow all 4 answers
Response from Ritz-SHASZ | Property representative |
Dear travelfan889 Both Studio rooms and Panoramic Suite rooms have windows looking out from the bathtub. Thank you for your questions and our Ladies and Gentlemen look forward to seeing you soon. Warmest regards Debbie... More
0
Votes
TheglobalCEO
28 March 2018|
Answer
Response from debbiew955 | Property representative |
Dear TheglobalCEO I am sorry that Tripadvisor is not allow me to leave email or telephone here. However you may find on our official website or Tripadvisor comments on our hotel page. We all look forward to welcoming you... More
0
Votes
Room Tips
"Choose a bund view and the club floor is excellent value"
lily017Perth
2 weeks ago
Read review
"Club Level is Fantastic!"
Dawson1313
2 weeks ago
Read review
"We LOVED the Pearl Tower Room-Breathtaking views!!"
Getaway91872
3 weeks ago
Read review
"I like a high floor."
Tough_Critic63
4 weeks ago
Read review
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