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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,153 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Cleveland
Reviewed yesterday NEW

You reaffirmed that there are still people and companies out there that focuses on great service, and you’ve made a lifelong fan out of us. Ivy Liu (Guest Recognition) is an exceptional individual. It’s little things like her hand-witted notes that earn our business. Good customer service involves treating the customers with a friendly attitude. However, we believe excellent customer...

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Helpful?
Thank Klaus T
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Klaus T, Warmest greetings from Your Ritz-Carlton, Thank you so much for choosing The Ritz-Carlton. I am very happy to read your feedback about the personalized service provided by our Ladies and Gentlemen. I am extremely proud of each and every Lady and Gentleman for creating unmatched memories for our guests, and for living The Ritz-Carlton Philosophy with passion...

West Orange
Reviewed 2 days ago NEW

It was our short trip. It was a great location with a view to pearl tv tower. Unfortunately one day was completely wasted as it was cloudy and rainy but over all extremely happy that we stayed in Ritz Carlton

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Helpful?
Thank PMG56
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear PMG56, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and facilities to...

Reviewed 2 days ago NEW

A quick trip to Shanghai from Hong Kong and had a great lunch at Scena. Yummy food although my beef steak was a bit overcooked but overall experiences were over my expectation! I would like specially thanks Hong Kong lady - Angie who escort me to the restaurant which felt so warm to meet people from same home town. Also...

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Helpful?
Thank jason3001
Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear ason3001 Thank you very much for staying at The Ritz-Carlton and for your nice review on TripAdvisor. I am very happy to read your message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond to ensure your...

Guildford, United Kingdom
Reviewed 2 days ago NEW

I really cannot fault this 5* hotel. The service, decor comfort, restaurants, service, location are all as good as I have experienced. Well worth the £330 per night if it fits your budget. The views from the rooms and restaurants are worth a journey. I did not have time to try the fitness area or pool.

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Helpful?
Thank EdB222
Ritz-SHASZ, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear EdB222, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am most delighted to know that you had a beautiful and remarkable experience at The Ritz-Carlton, Thank you for especially highlighting our convenient location, splendid room view overlooking the city skyline, restaurant and great guest rooms. I am very happy to...

Reviewed 6 days ago NEW

The staff at the reception and the executive lounge were so warm in welcoming me - even while I just stayed for one night. The facilities are very comfortable and practical.Everything you need is there: nice and healthy food, enjoyable places to take people for a drink, free up to standard meeting rooms etc.

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Helpful?
Thank Annette N
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Annette N, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go...

New York City, New York
Reviewed 6 days ago NEW

I have stayed at many hotels in Shanghai (both Pudong and Puxi area), Shanghai Pudong Ritz Carlton is the best in this big city. Generally I like Ritz, so if there is any chance I will stay in Ritz in each of the cities I traveled. This is my first time stayed in Ritz Pudong. When I checked in at...

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Helpful?
Thank czbao2
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear czbao2, Thank you so much for choosing The Ritz-Carlton, and your loyalty to the brand. I am very happy to read your feedback about the personalized service provided by our Ladies and Gentlemen. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond to ensure...

San Francisco, California
Reviewed 1 week ago via mobile

This hotel is exceed my expectation. The hotel is well designed and the room have unparalleled view of the Oriental Pearl tower. The Flair bar on the top roof is unique choice to view the bund from high open space. The service is pretty excellent on every aspect of my visit. The only down side is their front desk seems...

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Helpful?
Thank JojoLoveTravel
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Mr. Kibiti, Warmest greetings from “your” Ritz-Carlton. First and foremost, we are very pleased to hear that your stay with us exceeded your expectations. Thank you very much for your incredible five-star review. It is my great pleasure to learn that you enjoyed the super luxurious and spacious room, convenient location, nice view from the room which overlooking the...

Chicago, Illinois
Reviewed 1 week ago

Great experience all around. The hotel amenities are so nice you have to force yourself to get out and see the town! The room will be turned down perfectly when you get back from a long day of work or play. Friendly staff remembers your name and makes you feel like part of the family.

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Helpful?
Thank C812341
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear C812341, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and facilities to...

Toronto, Canada
Reviewed 1 week ago

I recently stayed at the Ritz-Carlton Shanghai, Pudong for 10 nights on business. This hotel is excellent in every aspect. Location is great being in the IFC with a fabulous view (when the view was clear) of the river and across to the Bund. Customer service was top-notch--the staff really wants to please and they do not forget your preferences....

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Helpful?
Thank O6935MVsusanc
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear O6935MVsusanc, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your very detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond...

Hong Kong, China
Reviewed 1 week ago

I stayed at RC Pudong each time I travel to shanghai. I got the warmest welcome and very high quality services each time I stayed there. It is not about one or two individual staff members. Each encounter with the hotel's staff is consistently high quality and attentive. Most of its rooms and restaurants offer view of the bund. I...

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Helpful?
Thank aclcheng
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear aclcheng, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It gives me much joy and pleasure reading your generous compliments of your stay to make you feel home away from...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $410 - $800 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#185 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room with TV Tower and River views”
 of 5 bubbles EdB222, 3 Dec 2016 | Read review
“Rooms with best view are room numbers ending "16" to "25" (e.g.4715, 4628).”
 of 5 bubbles aclcheng, 24 Nov 2016 | Read review
“Ask for river view”
 of 5 bubbles FamFunIllinois, 20 Nov 2016 | Read review
“The Club Lounge”
 of 5 bubbles oscarcF8134WI, 15 Nov 2016 | Read review
“best view and very clean room”
 of 5 bubbles xlg84, 13 Nov 2016 | Read review
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