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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,341 Reviews from our TripAdvisor Community

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New York
Reviewed yesterday NEWvia mobile

Stayed two nights at the Ritz hotel with my fiancé last weekend. We were originally at the Grand Hyatt, another wonderful hotel, but wanted to make a reservation at Flair, the roof top bar at the Ritz. The only way to do so was to book a room. So we did. And did not regret it. The service at Flair...

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Helpful?
Thank 212
Hong Kong, China
Reviewed yesterday NEW

This hotel has definitely lived up to its name as one of the most luxurious and the top-notch 5 stars hotel. The room itself, facing the spectacular view of the Bund, is well decorated. Bed is super comfortable with the high quality of linen which ensured you have a good sleep after hustling and rustling for a whole day's trip...

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Thank vickychau
Hong Kong, Hong Kong
Reviewed yesterday NEW

Wonderful décor and overall service but negatively impacted by my experience at Flair. Booked a table and despite this, getting the table and enjoying a positive experience was a big challenge for the team at Flair.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 639ravig
Los Angeles, United States
Reviewed 2 days ago NEW

My first stay at the Ritz-Carlton in Shanghai during the Shanghai Auto Show week. Most hotels in Shanghai were fully booked, so I was only able to book one night. The Front desk offered access to Club Lounge while I waited for my room to become available. My Platinum membership was recognized and my room was upgraded to a junior...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank kentX7899NN
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear kentX7899NN Thank you for choosing The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai. I would also like to thank you for taking the time to provide us with your feedback. I am delighted that you enjoyed your stay with us and I have shared your feedback with our Club Lounge team and Front Office team. Thank you...

Reviewed 3 days ago NEWvia mobile

We stayed at the Ritz Carlton last weekend. From the moment we arrived we were looked after by Ivy. The rooms were well thought out, clean and with an amazing view. We went to the roof top bar (Flair) in the evening, which had a great atmosphere and an amazing view! We will definitely be recommending to family and friends.

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Helpful?
Thank Rebecca H
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Rebecca H I read with great pleasure your posting on Trip Advisor regarding your recent stay at the Ritz-Carlton Hotel Pudong. We are very proud of the amazing views at the Flair Rooftop bar, and we are delighted at the wonderful experience created by Ivy during your stay. I have shared with my team your wonderful comments, and look...

London, United Kingdom
Reviewed 3 days ago NEW

Stayed here for 2 nights on business in what I think is a standard king room. Especially liked the large bath area. The overall layout of the room was very good. All the furnishings were very modern. All the staff I interacted with were very friendly and helpful. Probably the most friendly and helpful staff I've interacted with at a...

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Helpful?
Thank guhulll
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear guhulll Thank you for your feedback about the helpful service provided by Tom, Ivy and Candice. I am pleased that you have enjoyed your stay with us and that our room was comfortable and to your liking. Thank you for your words of encouragement and we will be delighted to welcome you back to the Ritz-Carlton Shanghai Pudong in...

Reviewed 3 days ago NEW

Quality of service is exceptional. For us it was a bit of a last minute splurge, because we only had budgeted on this trip for one night initially, however, we left with a feeling of an experience like no other and getting what you're paying for and more at the Ritz. Expect to be pampered and surprised. Expect to feel...

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Helpful?
Thank Jujumigs
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear jujumigs We love to welcome families. It's always wonderful to see everyone discover exactly what makes them feel special. From "M&M's, to an "old Fashioned". We pride ourselves on providing the special touches that are always remembered, especially when they are shared with friends and family. On behalf of Jasmine, Frank & the other Frank in the roof top...

Lake Oswego, Oregon
Reviewed 4 days ago NEW

Great hotel and a great location. Can't say enough about RC. They are not economy by any stretch, but they provide the service you expect for what they charge. I always look forward to staying at RC hotels when I can.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank pmorin85251
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear pmorin85251 Your recent review was so kind. It is clear that you are well travelled and a regular contributor to the TA community. On behalf of all my team, thank you for staying, and we hope to welcome you back very soon. Warm regards. Andrew Houghton General Manager

Honolulu, Hawaii USA
Reviewed 4 days ago NEW

We ere treated very special right from the airport pick up to the Club Level personalized experience. The staff researched restaurants to pair with our evening dinner event desires and made all of the reservations, including driving us there and picking us up.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Brett H
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Brett H Thank you for your recent review. It was super to see that you used our limousine service and stayed with us in one of our Club accommodations. This city offers over 16,000 restaurants and it was good to read that the team helped you find exactly what you wanted and extended the car service to transport you....

Tehran, Iran
Reviewed 4 days ago NEW

The hotel was great and the staff at the club lounge were always helpful. During my stay the hotel staff presented me with birthday cake and fruit basket to celebrate my birthday during my stay. On my checkout, the hotel offered me a late checkout till 6pm without extra charge.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank seyedz2017
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Seyedz2017 I was pleased to see that you enjoyed your recent stay and also that our team recognized your special day. It's always difficult when you're traveling to celebrate such occasions, but we pride ourselves on making every guest feel special, especially on their birthday. I was also pleased to see that we extended the option of a late...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $408 - $653 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#176 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room!!!”
HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
, 12 Feb 2017 | Read review
“excellent room service”
, 29 Jan 2017 | Read review
“Pay little bit extra to stay in Club Room”
  • Hotel Room
TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
madwolf139, 12 Dec 2016 | Read review
5 of 5