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The Ritz-Carlton Shanghai, Pudong

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$302*
US$302*
US$302*
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The Ritz-Carlton Shanghai, Pudong
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1,412 Reviews from our TripAdvisor Community

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Showing 945: English reviews
Hong Kong, China
Reviewed 21 September 2016 via mobile

Excellent hotel. Tremendous care and attention. Great restos located in the hotel. Rooms are extremely well-maintained. Housekeeping services are superb. I was delayed being checked-in this trip. A newly-arrived junior staff came to my room after I had settled-in and gifted me a lovely set of cufflinks - incredibly thoughtful. Recommend this hotel without reservation or hesitance.

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Helpful?
Thank KaiserBrit
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear KaiserBrit, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and facilities to...

Reviewed 20 September 2016 via mobile

I was so satisfied with everything at hotel. The service, facilities were so great. Especially thanks to Sylvie and Melvin who did check in for me. They truly made me feel so warm and room upgrade. Definitely I will come back again and recommend this hotel to my friends.

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Helpful?
1Thank Chen778061989
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Chen778061989, Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor. I am so very happy to read your detailed message, highlighting your wonderful experiences throughout the hotel. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond to...

Singapore, Singapore
Reviewed 20 September 2016

Excellent service! Helped me packed my art frames the night before departure. Definitely, 6 star treatment of guests. I would recommend to business travelers looking for superb comfort and great service.

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Helpful?
Thank minizee
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear minizee, Warmest greetings from “your” Ritz-Carlton, Shanghai Pudong. First and foremost, we are very pleased to hear that your stay with us exceeded your expectations. I am very happy to read your feedback about the personalized service provided by our Ladies and Gentlemen. I am extremely proud of each and every Lady and Gentleman for creating unmatched memories for...

Reviewed 19 September 2016 via mobile

Great location with the views to the city highlights. Shopping mall downstairs. Spacious rooms, bathroom with a view to the Bund! Great service! Breakfast is fantastic both on the reception floor and Club floor. Did not have time to check out the sports and swimming pool facilities. Surely, highly recommended.

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Helpful?
1Thank Ksksksksks
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Ksksksksks, Thank you very much for the five star review and sharing with us your comments on TripAdvisor. It gives me much joy and pleasure reading your generous compliments of your stay to make you feel home away from home. Thank you for especially highlighting our convenient location, splendid room view overlooking the city skyline. The Ladies and Gentlemen...

San Francisco, California
Reviewed 18 September 2016

The hotel is modern and in great shape. It is well staffed, with someone always present to help you no matter where you go. In particular Allie from Guest Relations was extremely friendly and helpful. She went out of her way on multiple occasions. She provided personalized recommendations, and also handwritten cards/notes which was very sweet. Jason from concierge/Bell desk...

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Helpful?
Thank Harshit C
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Harshit C, Thank you very much for your five star review and taking the time to share your comments on Trip Advisor. I am delighted that our Ladies and Gentlemen created a memorable journey during your stay with us. It is with pleasure to read that our Ladies and Gentlemen are able to provide an outstanding services and facilities...

New York City, New York
Reviewed 18 September 2016

The intern working at the Concierge on the day of my departure (Allie, if I remember her name correctly) made a big impact on my experience. I approached her desk for some help re: logistics for a tourist tour and she went out of the way to promptly provide me all the assistance and information I needed. She did all...

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Helpful?
Thank SMS0202
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear SMS0202, Warmest greetings from “your” Ritz-Carlton, Shanghai Pudong. First and foremost, we are very pleased to hear that your stay with us exceeded your expectations. Thank you very much for your incredible five-star review, The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently go above-and-beyond to...

South Bend, Indiana
Reviewed 13 September 2016

I can't imagine anything better than the Shanghai Ritz-Carlton. From the second my car arrived until the second it departed, I was treated with extraordinary kindness, care, and attention. They do not miss a single detail, and I would highly recommend it to anyone traveling to Shanghai.

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Helpful?
Thank megstiphany79
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear megstiphany79, Thank you for sharing your wonderful review! It is with pleasure to read that you enjoyed our services, Your kind words will be shared with our Ladies and Gentlemen. We are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Warm Regards, Alessio Minetto Hotel Manager

Reviewed 13 September 2016

I stayed at the Ritz carlton for 2days on a recent business trip. The property and staff are simply amazing.This kind of service is exceptional. When you choose the ritz you know that you can expect the best, and they consistently deliver, from check-in, to room, to breakfast and amenities. Special thanks to concierge Tom and John, for picking some...

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Helpful?
Thank Monica A
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Monica A, Thank you for your kind words and I am pleased to learn that you had an memorable stay with us in Shanghai. We pledge to provide the finest personal services and facilities for our guests and ensure your stay was a memorable one. Your kind words will be share with Tom and John. Thank you once again...

Jakarta, Indonesia
Reviewed 12 September 2016 via mobile

I was there for a company meeting events and stayed at the hotel for 3 nights. This was my first time to Shanghai. When I arrived, the ground staff lobby greeted me and showed me to the elevator going to 52nd floor where the lobby is. The lobby is fairly busy so I had to stand waiting for about 10"...

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Helpful?
Thank Eric T
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Eric T, Thank you for choosing your event with us and we appreciate that you have taken the time to recognize Joanna, Your generous words of praise will certainly be shared with her. please believe that we are continuously improving our service, your kindly suggestion will be share with our guidance team and make an improvement on the check...

Paris, France
Reviewed 12 September 2016

Stayed here a couple times given its proximity to our Shanghai office. It is located on top of ifc, a very established shopping mall with two office buildings attached. The Ritz-Carlton Pudong tries to blend with a dose of reminiscent Shanghai style but it's so subtle and one barely notices. The room was typical and not overly lavish. I appreciate...

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Helpful?
Thank Schwarzerstein
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Schwarzerstein, We thank you for having chosen Ritz-Carlton Shanghai Pudong and we prize your feed-back as integral part of the Guest experience. I am delighted to read that you have enjoyed your stay with us, especially amazing views and convenience of staying as a guest in our hotel. Also we have highly attentation to your suggestion, Please also allow...

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11/06/2017 12/06/2017
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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: $404 - $677 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#181 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
18 questions
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view of river and The Bund spectacular”
T7843ONjohnm, 27 May 2017 | Read review
“room numbers ending 15 to 25 offer a good view of the Bund.”
aclcheng, 5 May 2017 | Read review
“Bund view rooms highly recommended.”
  • View from roof bar Flair
180cengiza, 1 May 2017 | Read review
“Ask for Club access”
654isabelm, 24 Apr 2017 | Read review
“Club Room!!!”
HRK_SYHK, 13 Feb 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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