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The Ritz-Carlton Shanghai, Pudong

1,804 reviews
#3 of 5,222 Hotels in Shanghai
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Traveller (1356)
Room & Suite (511)
Dining (114)
Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“ifc mall”(72 reviews)
“flair bar”(27 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,804)Write a Review
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261 - 265 of 1,179 reviews
Reviewed 10 May 2017 via mobile

The hotel is ideally situated in a very modern, visitor friendly area. Very easy to walk around and find things top do. Staff was very helpful. Emre made life easier at the club level. There were a few issues that arose that were not the...More

1  Thank Leisuretravel0nly
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 12 May 2017

Dear Leisuretravel0nly Thank you for your recent review. Thank you for highlighting our convenient location. I am also pleased to read your wonderful feedback about the attentive service provided by our Club concierge Emre and I will share your recognition with him in person. Once...More

Reviewed 9 May 2017

We were upgraded to the most amazing room with the most amazing view!! Service was incredible!! Would definitely come back!!! Everyone was extremely helpful and kind!! This kind of welcome you only get in Ritz-Carlton hotels!!!More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank alma304
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 11 May 2017

Dear alma304 Thank you very much for staying at the Ritz-Carlton and for your nice review on Trip Advisor. I was pleased to learn that you enjoyed your guest room with its amazing views. I am also delighted to read that you enjoyed the upgrade...More

Reviewed 8 May 2017

I have spent three nights at this hotel based on recommendation from my colleague. The hotel is located at a very strategic location where it is just at the IFC Mall where there are MRT station nearby and shopping malls with varieties of restaurants around...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank sweeweunl2017
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 12 May 2017

Dear sweeweunl2017 Thank you very much for staying at the Ritz-Carlton and for your wonderful review on Trip Advisor. I was pleased to learn that you enjoyed your guest room, along with our convenient location next to IFC mall and metro. I will certainly share...More

Reviewed 7 May 2017

We stayed the last nite of our honeymoon at the RC in Pudong. From the moment we walked into the door to the moment we left to the airport in our taxi, we were treated as if we were royalty. All of the staff were...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank Raina S
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 11 May 2017

Dear Raina S Firstly congratulations on your wedding, and we wish you both many years of health and happiness in the years ahead. I appreciate your recognition of our intimate service and I am happy to know that you have been warmly taken care of...More

Reviewed 7 May 2017

The hotel and general manager are doing a Fantastic job. I had tea in the lounge and used the club lounge and both experiences were exeptional. The gym is well equipped and the overall staff and service levels the best in shanghai !More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank rcmdb2017
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 8 May 2017

Dear rcmbd2017 I was thrilled to receive your recent review on TA. We are also honored to be the recipient of your first review on this outstanding platform for guest feedback. Our afternoon teas have become a highlight for many local and overseas visitors. I'm...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$310 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Shanghai
#3 Spa Hotel in Shanghai
#6 Family Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#190 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$310 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Shanghai
#3 Spa Hotel in Shanghai
#6 Family Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#190 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1356)
Room & Suite (511)
Dining (114)
Pool & Beach (29)
Amenities (8)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
Questions & Answers
Ask a question
Joey R
19 January 2018|
AnswerShow all 4 answers
Response from Ritz-SHASZ | Property representative |
Dear Joey R Greetings from The Ritz-Carlton Shanghai Pudong! I am very sorry to inform you that there are no fireworks allowed in city center during New Year period. I will suggest that you may consider staying the Bund... More
0
Votes
vinz20
8 August 2017|
AnswerShow all 3 answers
Response from Ritz-Carlton-Pudong | Property representative |
Dear vinz20, We have two Suggestions for your reference: 1.You could choose take taxi from hotel to Disney ,around 150RMB. 2.Our hotel provides hotel limo service ,from hotel to Disney ,around 950RMB,and we will charge to... More
1
Vote
Wanyue S
5 April 2017|
Answer
Response from Ritz-SHASZ | Property representative |
Dear wanyue S You can choose twin bedroom or highlight on special request for twin bed when you make a booking through our hotel website or telephone. Unfortunately Trip advisor not allow me to leave my contact detail... More
0
Votes
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Room Tips
"I loved my suite 5016 with a view of the Bund and the River"
Read review
"Look at travellers' photos"
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"Definitely should have a view of the Jewel tower!"
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"The higher floor the better"
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