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Renaissance Shanghai Putuo Hotel

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#15 of 4,566 Hotels in Shanghai
Certificate of Excellence
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435 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Victoria, Canada
Reviewed 12 October 2016

This is a fabulous and classy hotel. The rooms were large and opulent with everything you could possibly want. We were on a tour and stayed here for 3 nights. It couldn't have been more comfortable with the most obliging staff we found anywhere. The everything under the sun breakfast was to die for.

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Helpful?
1Thank keithandhelen3
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thank you for sharing your valued feedback. We are pleased to hear you had enjoyed your stay at our hotel. We’ll do our best always for our guests. Thank you once again for your valuable review and we will be looking forward to see your again soon. Best Regards, Renaissance Shanghai Putuo Hotel

Oakland, California
Reviewed 23 September 2016

Excellent facilities and location. Convenient for business or holidays. Executive floor is even better. Subway is just uner the hotel. The mall connected to the hotel is great. There are supermarket, various shops, restaurants and food court.

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Helpful?
Thank Simonweng
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thank you for preferring Renaissance Shanghai Putuo Hotel for your visit to Shanghai. I am very happy to hear your nice comments on our hotel by all accounts. Your feedback is vitally important to us and we always want guest expectations to be met upon arrival. We very much look forward to welcoming you again soon! Kind regards,

Barrie
Reviewed 22 September 2016

This is an excellent property with well appointed amenities and luxury throughout. The convenience of being next to a subway station makes the hotel a very good location for traveling throughout Shanghai. Excellent staff with a commitment to service excellence is clearly evident throughout this property.

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Helpful?
1Thank henry_toy
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay experience with us. I am very happy to hear your nice comments on our hotel by all accounts. Your feedback is vitally important to us and we always want guest expectations to be met upon arrival. We very much look forward to welcoming you again soon! Sincerely,...

Langford, United Kingdom
Reviewed 20 September 2016

We stayed here for two nights, as part of a Sinorama tour. Beautiful comfortable rooms, with all the facilities you need, including a fridge. There is a shopping centre and the underground, directly beneath the hotel, which is excellent for the independent traveller. If you have a sweet tooth, then you find a breakfast to die for, with many kinds...

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Helpful?
1Thank helen_dewilde
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor. I am glad to hear that you had a great experience at Renaissance Shanghai Putuo Hotel. We always stand ready to offer our customers the highest levels of service. Once again, thank you for your feedback and we look forward to meeting you again in the near future. Best Regards,...

Changsha, China
Reviewed 12 September 2016

Very good accommodation, hotel location, although not in the center of Shanghai, but travel is very convenient. Surrounding the hotel downstairs have the subway, the hotel has very good breakfast and afternoon tea. Price is very good value in the five-star hotel in Shanghai.

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Helpful?
1Thank gaoyuan_zq
Katie0121, 经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear gaoyuan_zq Thank you for choosing Renaissance Putuo Shanghai as your "Home away from home". We appreciated your details feeback, and we are delight to hear that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with...

Beijing, China
Reviewed 10 September 2016

I stayed at this hotel for many times. I got very good memory each time. The service in loung is very good. The experience of check-in is excellent. The station of Line 7 subway is just on the baseman of the hotel.

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Helpful?
Thank jiye200
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor. I am glad to hear that you had a great experience at Renaissance Shanghai Putuo Hotel. We always stand ready to offer our customers the highest levels of service. Once again, thank you for your feedback and we look forward to meeting you again in the near future. Best Regards,...

Buenos Aires, Argentina
Reviewed 7 September 2016

The Renaissance Hotel is an excellent and luxurious Hotel. The Metro is super near, it is the best conexión with all the places. We went very well attended by Mr AARON WAN, Front Office Manager who was very polite, educate and gentleman with us, help us a lot and made our stay in the Hotel comfortable and happy. The rooms...

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Helpful?
1Thank MartaMarcos
Katie0121, 经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear MartaMarcos, Warmest greetings from the team at Renaissance Shanghai Putuo Hotel! Thank you for taking the time to share your glowing reviews with us. It is a delight to read that we have met all your expectations and you have enjoyed the Renaissance hospitality. Thank you once again for choosing to stay with us. We look forward to welcoming...

Hong Kong, China
Reviewed 24 August 2016

This hotel is right next to two office towers where my customer was located. It is a good business hotel. In fact there's a Starbucks coffee just downstairs and also there's a shopping mall just next to the hotel. The hotel room is new though a little small compared to the counterparts at Pudong or The Bund. Definitely a good...

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Helpful?
1Thank P O
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thank you for staying at Renaissance Shanghai Putuo Hotel and sharing your review on Tripadvisor. We are pleased to hear that you had a wonderful stay with us. We will share your valuable comments with our Rooms division including Manager. Customer satisfaction is our utmost priority. We will strive to maximize guest satisfaction and will continually work toward...

Arbon, Switzerland
Reviewed 4 August 2016

Five star Hotel as well, nice food, good drinks. Excellent breakfast buffet with all your heart wishes to have. Highly recommended. Awesome interior design, you'll find a spa. The overview is also very nice from the room.

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Helpful?
Thank myh0use
Katie0121, 经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear myh0use, Thank you for choosing Renaissance Shanghai Putuo Hotel as your "Home away from home". We appreciated your details feeback, and we are delight to hear that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts...

Reviewed 25 July 2016 via mobile

All things are good. Staff are nice. Upper than 16th floor are better and there are more clean.......... From hongqiao airport and hongqiao railway station 30 minutes by taxi and 50 minutes by metro. 40 minutes by metro to east nanjing road. To exhibition center 55 minutes directly by line 7 only 5 minutes walking. The rooms are clean.

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Helpful?
Thank Ali K
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

We pride ourselves on delivering a memorable hotel experience during your travels. We have unfortunately fallen short of that goal. Please accept our sincere apologies for the inconveniences experienced during your stay. I have shared your valued feedback with the appropriate hotel team to ensure that this remains an isolated issue and is corrected moving forward. We hope to have...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
At Renaissance Shanghai Putuo Hotel, a Marriott Luxury&Lifestyle Hotel you'll find a place where simple delights become memorable moments. Where distinctive style flirts with touches of whimsy. And where unparalleled service and uncommon sophistication provide a unique experience. At this exceptional boutique hotel in Shanghai, there's always something wonderfully new to be found. Indulge in inspired cuisine at one of four delectable restaurants, meet with colleagues and clients at our state-of-the-art meeting space, dive into our sparkling indoor swimming pool or take in the view from your room or suite. If you'd like to venture beyond our doors, all of the city awaits. Just steps from this boutique hotel's Shanghai location you'll find awe-inspiring museums, chic shops, exciting nightlife and world-renowned businesses. And if you're not sure how to spend the day, our Shanghai boutique hotel's concierge can help you choose the activities that best suit your needs. We look forward to welcoming you to Renaissance Shanghai Putuo Hotel ... more   less 

Additional Information about Renaissance Shanghai Putuo Hotel

Address: No.50 Tongchuan Road, Putuo District, Shanghai 200333, China (Formerly Renaissance Shanghai Putuo Hotel&A Marriott Luxury&Lifestyle Hotel)
Region: China > Shanghai Region > Shanghai > Caoyang / Zhenru
Price Range: $129 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Shanghai Putuo Hotel 5*
Number of rooms: 330
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Shanghai
#15 Luxury Hotel in Shanghai
#18 Romantic Hotel in Shanghai
#24 Best Value Hotel in Shanghai
#40 Family Hotel in Shanghai
#52 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Putuo Hotel staff and other travellers.
2 questions
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Questions? Get answers from Renaissance Shanghai Putuo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure there is a bad room”
 of 5 bubbles keithandhelen3, 12 Oct 2016 | Read review
“Lounge is the best. ”
 of 5 bubbles Simonweng, 23 Sep 2016 | Read review
“High floor South view”
 of 5 bubbles MartaMarcos, 6 Sep 2016 | Read review
“It depends on your budget”
 of 5 bubbles myh0use, 4 Aug 2016 | Read review
“High rooms on Club Floors are a little more quiet with little road noise.”
 of 5 bubbles DavidtheCapeBuffalo, 3 Jul 2016 | Read review
5 of 5
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