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Renaissance Shanghai Putuo Hotel

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#20 of 4,671 Hotels in Shanghai
Certificate of Excellence
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457 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Hong Kong
Reviewed 5 December 2016

As the title said, everything is fine except the traffic arrangements, if you are not travelling with metro, it's quite a disaster if you don't have transportation apps like Uber. the hotel is not nearby the main road, and at peak hours to work, hotel can't get you a taxi as well, and even if you asked for that, there...

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Helpful?
Thank Mung M
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Mung M, Thank you for staying at Renaissance Shanghai Putuo Hotel. Your valuable comment has been noted by hotel and we would seek for more ways to help guest to improve the traffic experience. Sorry for any inconvenience caused and we would try our best to make our guests being satisfied. We are looking forward to having you with...

Reviewed 26 November 2016 via mobile

Have been in the middle of November with 9y boy. Everything was really good. As for me lounge bar a little bit expensive. Gym is excellent and a swimming pool too. Sauna is not very hot. Inside the hotel there is New dynasty restaurant where we have tasted one of the best Pekin roasted duck!

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Helpful?
Thank BasilJr
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for your valuable comments to Renaissance Shanghai Putuo Hotel! We are glad to hear that you had a great experience in our hotel and your comments have been shared to related department and your compliment is really a big encourage to us. We would keep moving forward to provide a great experience to each of our...

Patong, Thailand
Reviewed 24 November 2016 via mobile

Check in was quite complicated and the staff was neither helpful or friendly. The rooms were clean and well equipped. Breakfast was ok. Compared to other chinese hotels the offered food was relatively small. Check out went smoth. Do I come again? Left for Danyang for some days and canceled my reservation and booked another hotel for my return to...

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Helpful?
Thank Gilles V
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank your for staying at Renaissance Shanghai Putuo Hotel. Your valuable comments have been received and we would ask for more information of your stay detail in order to make the investigation. The related departments have been informed to pay more attention to the service and we would give more training to our associates. We would like to...

Reviewed 19 November 2016 via mobile

I m a frequent traveler this hotel stay experience no doubt is one of the few best. Staff there are really passionate to provide a outstanding experience to the guests and tried everything they could. What else need to be said ?

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Helpful?
Thank UncleMonk
Katie0121, 前厅部经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to know that you enjoyed a comfortable stay at out hotel and your compliment is really a big enouragement to us and we will keep our working and try our best to serve our guest consistantly. We are looking forward to having you with us in...

Reviewed 17 November 2016

One of the best hotel i have been in Shanghai. Far from from The Bund ,but ....Metro is inside,very clean,very good restaurants inside,very good prices,best suits! The lounge is always open and huge choice of food and drinks / alcohol/ . The staff is very good in english ! Very important for China.

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Helpful?
Thank Miroslav M
Katie0121, 前厅部经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to know that you enjoyed a comfortable stay with us and thank you for your compliment to the hotel and associates. It's a big encouragement to us and we would provide the best service to each of our guest with our effort. We are looking forward...

Shanghai, China
Reviewed 15 November 2016

I spent a week at this hotel. Every thing is on point, so I really have nothing to complaint. I used to staying near People's square for the convenience of traveling within the city. But this hotel is located right above a Metro station, it is still very easy to travel to anywhere without paying high fee of the hotel...

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Helpful?
Thank Jake L
Katie0121, 前厅部经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. Thank your for your valuable comments and we are glad to hear that you enjoyed a great stay at our hotel. We will keep moving forward to create a comfortable stay for each of our guest. Hope to see you soon and best regards, Aaron Wan

Taichung, Taiwan
Reviewed 11 November 2016

It's really that case, when you can see they had thought about everything here. Very clean spacious rooms, power plugs at correct places and not in most far corner like it happens in some china hotels, really good and tasty room service, perfect english speaking staff. But the greatest asset still is a location - not just near metro station,...

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Helpful?
Thank Rolands P
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Greeting from Renaissance Shanghai Putuo Hotel Thank you very much for your wonderful review. We are delighted to have your high regards on our service and facility. We look forward to welcoming you back again in the near future. Sincerely, Renaissance Shanghai Putuo Hotel

Pematangsiantar, Indonesia
Reviewed 7 November 2016

I traveled with my family during autumn season in October 2015. We had a good time here in Renaissance hotel. Kids were happy with the pool with skybuilding view. There's MRT station beside the hotel , just walk for 3 minutes . Staff are very friendly. Overall we enjoy here very much and will comeback again !

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Helpful?
Thank Michelle_Lim83
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor. I am glad to hear that you had a great experience at Renaissance Shanghai Putuo Hotel. We always stand ready to offer our customers the highest levels of service. Once again, thank you for your feedback and we look forward to meeting you again in the near future. Best Regards,...

Oxford, United Kingdom
Reviewed 28 October 2016 via mobile

We found this nice gem recently as I used to stay near People's square while I am in Shanghai. This hotel is closer to our office and after Starwood merged with Marriott and I automatically have Marriott highest reward status, which is very nice! And the hotel has a very nice team working across all areas especially the executive club...

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Helpful?
Thank ECEJon
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Greeting from Renaissance Shanghai Putuo Hotel! Thank you very much for your wonderful review. We are delighted to have your high regards on our service and facility. We look forward to welcoming you back again in the near future. Sincerely, Renaissance Shanghai Putuo Hotel

Brasilia, DF
Reviewed 27 October 2016

After staying at the Renaissance Capital Beijing the room here seemed small but it is a good size for a couple. The bathroom is big with separate bathtub and shower. The lobby area is huge with a bar and the restaurant where breakfast was served. The room was quiet and comfortable. The breakfast was amazing. You can get pretty much...

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Helpful?
Thank Lcmaj
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay experience with us. I am very happy to hear your nice comments on our hotel by all accounts. Your feedback is vitally important to us and we always want guest expectations to be met upon arrival. We very much look forward to welcoming you again soon! Sincerely,...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
At Renaissance Shanghai Putuo Hotel, a Marriott Luxury&Lifestyle Hotel you'll find a place where simple delights become memorable moments. Where distinctive style flirts with touches of whimsy. And where unparalleled service and uncommon sophistication provide a unique experience. At this exceptional boutique hotel in Shanghai, there's always something wonderfully new to be found. Indulge in inspired cuisine at one of four delectable restaurants, meet with colleagues and clients at our state-of-the-art meeting space, dive into our sparkling indoor swimming pool or take in the view from your room or suite. If you'd like to venture beyond our doors, all of the city awaits. Just steps from this boutique hotel's Shanghai location you'll find awe-inspiring museums, chic shops, exciting nightlife and world-renowned businesses. And if you're not sure how to spend the day, our Shanghai boutique hotel's concierge can help you choose the activities that best suit your needs. We look forward to welcoming you to Renaissance Shanghai Putuo Hotel ... more   less 

Additional Information about Renaissance Shanghai Putuo Hotel

Address: No.50 Tongchuan Road, Putuo District, Shanghai 200333, China (Formerly Renaissance Shanghai Putuo Hotel&A Marriott Luxury&Lifestyle Hotel)
Region: China > Shanghai Region > Shanghai > Caoyang / Zhenru
Price Range: $126 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Shanghai Putuo Hotel 5*
Number of rooms: 330
Reservation Options:
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Hotel Style:
#13 Spa Hotel in Shanghai
#18 Romantic Hotel in Shanghai
#20 Luxury Hotel in Shanghai
#22 Best Value Hotel in Shanghai
#40 Family Hotel in Shanghai
#52 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Putuo Hotel staff and other travellers.
2 questions
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Questions? Get answers from Renaissance Shanghai Putuo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite”
 of 5 bubbles 376billl, 23 Dec 2016 | Read review
“I am not sure there is a bad room”
 of 5 bubbles keithandhelen3, 12 Oct 2016 | Read review
“Lounge is the best. ”
 of 5 bubbles Simonweng, 23 Sep 2016 | Read review
“High floor South view”
 of 5 bubbles MartaMarcos, 6 Sep 2016 | Read review
“It depends on your budget”
 of 5 bubbles wholetraveller, 4 Aug 2016 | Read review
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