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Guoman Hotel Shanghai

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Traveller (104)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent36%
  • Very good46%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“changfeng park”(9 reviews)
“sinorama tour”(3 reviews)
“breakfast buffet”(10 reviews)
Hotel website
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Guoman Hotel Shanghai
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Offers from Guoman Hotel Shanghai
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Reviews (225)
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14
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All reviewschangfeng parksinorama tourbreakfast buffetjackie chanwild chinaconvention exhibition centerwifi worked wellroom decornice hotelcoffee machinefive nightschina tourpleasant stayinternet connectioncomfortable bedwould definitely stay here againminute walk
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1 - 5 of 90 reviews
Reviewed 3 weeks ago via mobile

The hotel is just a short walk from the Shanghai Convention & exhibition center. The room was very comfortable with very nice amenities. Clean and wi-fi worked well. The restaurants are nice. Breakfast buffet offered a fairly good selection. The best part of our stay...More

Thank Stefanie C
Response from Guoman-GM, 总经理 at Guoman Hotel ShanghaiResponded 1 week ago

Dear guest, we appreciate you taking the time to leave detailed feedback. It's always the best thing knowing how a customer spent an enjoyable moment here at our hotel and we look forward to your coming back again.

Reviewed 9 April 2018

The rooms are large and complete with all the services and amenities you will need for a long stay. We stayed for five nights. The breakfast is of sufficient variety and the Chinese restaurant upstairs is very good. Language is a bit of an issue...More

Thank elfin27
Response from Guoman-GM, General Manager at Guoman Hotel ShanghaiResponded 20 April 2018

Dear guest, we are glad to receive your comment and noticed that you had enjoyed a comfortable stay with us. Guest satisfaction is always our first priority. And also please rest assured that the necessary English training will be given to all of our staff...More

Reviewed 11 January 2018

At 3 AM, a half-naked, intoxicated woman entered my room and would not leave. At first, I thought she was escaping a bad situation in another room - always beware the damsel in distress - but when she sat herself down right next to my...More

Thank SusanM60010
Response from Guoman-GM, General Manager at Guoman Hotel ShanghaiResponded 16 January 2018

Dear Ms. Susan, Greetings from Guoman Hotel Shanghai. First of all, please accept my sincere apologize for the unfortunately and unpleasant experience in our hotel. In this incident we have already share with department concerns and immediate further action been addressed of the drunk lady...More

Reviewed 22 December 2017

The hotel was clean and well decorated. The beds were comfortable and the bathroom was clean but a little worn. The hotel breakfast was good and varied. You could always get something fresh to eat and free specialty coffee at breakfast. The main obstacle is...More

Thank pprudy
Response from Guoman-GM, General Manager at Guoman Hotel ShanghaiResponded 3 January 2018

Dear guest, thank you for sharing your comment with us. We appreciate your commendation and we will do our best to continue to meet our guest expectation. Yes indeed at currently the nearby Joy City & Guoson malls is undergoing internal & major refurbishment, after...More

Reviewed 19 November 2017

Hotel was very good, but so far from many of Shanghai attractions. Service and facilities were good but there is nothing in the area to see. A large shopping mall, parts being renovated, is next door with typical restaurants available.More

Thank glopaul
Response from Guoman-GM, General Manager at Guoman Hotel ShanghaiResponded 24 November 2017

Dear guest, thank you so much for taking the time to let us know your experiences at our hotel. Currently, the nearby Joy City is undergoing internal refurbishment, after which will create a comprehensive shopping mall integrated of restaurant, entertainment, sports and recreation. The renovation...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$119 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Spa Hotel in Shanghai
#93 Business Hotel in Shanghai
#101 Luxury Hotel in Shanghai
#464 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Spa Hotel in Shanghai
#93 Business Hotel in Shanghai
#101 Luxury Hotel in Shanghai
#464 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (104)
Room & Suite (29)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
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771dexterc
26 February 2017|
AnswerShow all 2 answers
Response from Guoman-GM | Property representative |
Dear guest, we have shuttle bus service to Hongqiao Intational airport, and metro station, where you can take the metro to Pudong International airport. If you would like us to arrange limousine service to the airports, we... More
1
Vote
Jovitamin
22 July 2016|
Answer
Response from Jeshawn | Reviewed this property |
There is a pond and park just across the road from the hotel but I don't remember seeing any golf courses nearby. I may be wrong but I just don't know of any. Sorry...
0
Votes
Room Tips
"Facing lake"
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"Pick up snacks at a grocery store before you arrive. Much cheaper outside the hotel."
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"Get a room looking over the lake."
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"away from the building works nearby - 7 days a week"
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