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Waldorf Astoria Shanghai on the Bund

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Waldorf Astoria Shanghai on the Bund
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1,311 Reviews from our TripAdvisor Community

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Woodmere
Reviewed yesterday NEW

cannot beat the Waldorf Astoria on the Bund, location was amazing, they upgraded us to a Bund view, which was spectacular at night. buffet was over the top, and the hotel is gorgeous. lobby is also spectacular. close to all great shopping and restaurants

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Helpful?
Thank M J
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear M J, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and the view from your room, as well as our buffet offereings. Our team members will be thrilled to hear of your kind comments,...

new york, ny
HOTEL’S FAVOURITE REVIEW
Reviewed 7 October 2016

My husband and I recently stayed at the Waldorf on the Bund and we are so glad we did. The complete experience was a highlight of our trip to Shanghai. The staff is awesome, starting from the top (GM Mr Oretti) to the rest of the crew who works with him! Lobby beautiful. The river front suite is as awesome...

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Helpful?
1Thank happystinker
About Hotel's Favourite Review
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear happystinker, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your Suite with the Ferragamo amenities , as well as the Food and Beverage experiences. Our team members will be thrilled to hear of your kind comments,...

San Francisco, California
Reviewed 2 weeks ago

We paid extra for a view in the old part of the hotel. totally worth it!! our room, a corner suite, was worth every penny. the view across the river was astounding-watching all the traffic on the water and the lights on the buildings across the river was amazing. and our room itself was beautifully decorated and soooo charming. I...

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Helpful?
1Thank estellabella
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear estellabella, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially the view of your room, as well as our concierge outstanding services. Our team members will be thrilled to hear of your kind comments, as they strive...

San Francisco, California
Reviewed 4 weeks ago

The woldorf Astoria is use to be our favorite place to stay in Shanghai. A world class prestige and high quality service. The room facing the Bund are spectacular especially City night light give us a inspiration of Shanghai. This time we are back to celebrate New Year Holiday, unfortunately we are quite disappointed about overall quality and service. Breakfast...

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Helpful?
2Thank H438HYjacquelinec
WaldorfAstoria2011, Director of Operations at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear H438HYjacquelinec, Thank you very much for your TripAdvisor Review. I am disappointed to learn that your most recent stay during New Year was unsatisfactory, and would like to extend our most sincere apologies for any inconvenience caused. I have shared and addressed the issues with the concerned team members, for immediate enhancement. I truly hope we will be able...

Singapore, Singapore
Reviewed 4 weeks ago

Excellent Hotel at the Bund in Shanghai . Staff extremely attentive, facilities which the Hotel is offering is 6 Star, the Long Bar is a historical place with good Jazz in the evening and on top of it, the Bar has a section for cigar smokers which adds to the atmosphere of this well know "watering hole " Highly recommended...

Review collected in partnership with Waldorf Astoria
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2Thank Dirk P
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Dirk P, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our Long Bar and services. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an...

Reviewed 5 weeks ago via mobile

Waldorf has been my go to hotel in Shanghai along with Ritz Carlton Pudong. It has one of the most beautiful facility and rooms in China, while also conveniently located by the bund. While I have always had a pleasant experience here, in my most recent stay I felt like service level has declined substantially. The shirts and suits on...

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Helpful?
Thank marcow474
WaldorfAstoria2011, Director of Operations at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear marcow474, Thank you very much for your recent TripAdvisor review. I am delighted to learn that you generally enjoyed our facilities, location and food. I am however naturally concerned and disappointed that our services and our team member's uniforms failed to impress you. I will address these shortfalls immediately. Rest assured, your valuable feedback will be communicated to the...

Ko Samui, Thailand
Reviewed 17 January 2017 via mobile

This is my 2nd time visiting the city of Shanghai and it became one-of-the-most enjoyable holiday trips, as I made the perfect decision, when choosing to stay at the Waldorf Astoria Shanghai on the Bund. First class service. Elegant accommodation with luxury bath amenity. Breathtaking views. Delicious food with fine dining experience at all outlets. Greatest Jazz entertainment and friendliest...

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2Thank AorPhatthawut
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear AorPhatthawut, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and view, as well as our services and our Long Bar. Our team members will be thrilled to hear of your kind comments, as they...

Bangkok, Thailand
Reviewed 16 January 2017

Before my stay, I was communicated both by a room department staff and a concierge. So I could inform them of room arrangement, checkin time and request restaurant reservation well in advance. Everything met my request. Every staff I met was attentive. The room had WOW factor. We stayed in a suite in the heritage building. It was exquisitely and...

Review collected in partnership with Waldorf Astoria
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2Thank Mr/Mrs W
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Mr/Mrs W, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your room and Food and Beverage experience in our hotel, as well as our services.I will share with your valuable comments with my team to improve...

Tannay, Switzerland
Reviewed 16 January 2017

Perfect in every way. Excellent room, facilities, service, pool and so on. A great location in Shanghai. Everything is thought of, even down to the flip-fops in each locker of the fitness centre. Why do I say nearly perfect? Well the breakfast fried eggs, sunny side up, were cooked in a pan that was touch too hot. So the bottoms...

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1Thank Frank1859
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Frank1859, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and your room, as well as the facilities. Our team members will be thrilled to hear of your kind comments, as they strive to make...

Glendale, California
Reviewed 15 January 2017

My wife and I spent five nights at the Waldorf as I prepared to lecture for two days in Shanghai. The place ain't cheap, of course, but every single element of the hotel was absolutely superb. The service is so good it is unbelievable. The food in all of the restaurants is excellent. The breakfast that comes with the room...

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3Thank AKarbelnig
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear AKarbelnig, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your room and our food, as well as our staff and breakfast offerings. Our team members will be thrilled to hear of your kind comments, as they...

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 

Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: $379 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Hotel Style:
#2 Romantic Hotel in Shanghai
#3 Business Hotel in Shanghai
#4 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#5 Family Hotel in Shanghai
#171 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Shanghai on the Bund staff and other travellers.
3 questions
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Melbourne, Australia

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Questions? Get answers from Waldorf Astoria Shanghai on the Bund staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we loved being in the old part with view”
 of 5 bubbles estellabella, 6 Feb 2017 | Read review
“I recomend river-view.”
 of 5 bubbles capcapcaptain, 7 Jan 2017 | Read review
“Only part of rooms have river view”
 of 5 bubbles FlyfishermanBeijing, 26 Dec 2016 | Read review
“If you are going for spa, give spa GM Precilia a call to arrange....”
 of 5 bubbles Laopengyou, 17 Nov 2016 | Read review
“Go for River View rooms, and if you are a Diamond Member you will likely be upgraded.”
 of 5 bubbles intrepidkiwitraveler, 15 Nov 2016 | Read review
5 of 5