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Sheraton Shanghai Hongkou Hotel

870 reviews
#85 of 5,222 Hotels in Shanghai
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Traveller (431)
Room & Suite (169)
Dining (26)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“hailun road”(17 reviews)
“the club lounge”(51 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (870)Write a Review
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Show reviews that mention
All reviewshailun roadjapanese restaurantthe club loungemetro stationspg platinumglass wallbund viewthe entire hotelshower headtop floorbusiness tripvery nice hotelfour nightsdim sumconvenient locationbund areagreat rooms
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21 - 25 of 598 reviews
Reviewed 25 September 2017 via mobile

This is a similar standard to the other Sheraton hotels we have stayed out in China. Location is convenient on subway line 10 which allows easy access to the Wu Gardens and East Nanjing Road. Room is good, although the shower room has trouble with...More

Thank Blackdog3_Adel
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 27 September 2017

Dear Blackdog3_Adel, Thank you for taking time to share your wonderful feedback with us. We are pleased to learn that your stay with us was an enjoyable, comfortable experience . Also, We will take quick actions to the disadvantages, we hope that your high expectations...More

Reviewed 25 September 2017

Typical stylish and comfortable Asian hotel. Comfortable, stylish, quiet rooms, good beds. Large bathrooms and shower stalls. Several restaurants on site to choose from. Would stay here again. Check in was prompt. Communication in English was very easy.More

Thank Angus_Inca
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 27 September 2017

Dear Angus_Inca, Thank you for taking time to share your wonderful feedback with us. We are pleased to learn that your stay with us was an enjoyable, comfortable experience and that your high expectations were met on a variety of services and amenities that were...More

Reviewed 24 September 2017 via mobile

It's the little things that separate an ok travel experience from a great one, and that usually comes down to management building a team that really cares. We had a lot of great little experiences with thia hotel's team that made our stay enjoyable. Here...More

Thank SJinHK
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 27 September 2017

Dear SJinHK, Thank you for taking time to share your wonderful feedback with us. We are pleased to learn that your stay with us was an enjoyable, comfortable experience and that your high expectations were met on a variety of services and amenities that were...More

Reviewed 3 September 2017

I encountered a service issue which caused a hiccup in my trip logistics. I wrote to the General Manager of the property with my feedback via email twice and fax once, over the course of 5 weeks the GM simply will not respond to me....More

Thank WindowSeat_7A
Reviewed 21 August 2017

Stayed here 4 nights on a business trip. The room itself was nice with a great shower and comfortable bed. My only complaint, and it seems to be a trend, is that the only thing on the bed was a duvet. Not sure why these...More

Thank Mike K
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 1 September 2017

Dear Mike K, Thank you for taking time to share your experience. We are glad to hear that you like our room and enjoyed your stay at our hotel. Your comment regarding our duvet has been shared with our rooms department. Actually, we have various...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$117 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#82 Luxury Hotel in Shanghai
#125 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#82 Luxury Hotel in Shanghai
#125 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (431)
Room & Suite (169)
Dining (26)
Pool & Beach (6)
Business Centre & Event Rooms (11)
Nearby
Hongkou
History oozes out of every fiber of the city, but
Hongkou is a particularly notable neighborhood.
Shanghai was a safe haven for about 20,000 Jews during
the Second World War, and traces of this heritage can
still be found in buildings and park monuments.
Historic foreign relations aside, this neighborhood
throws you into traditional Shanghainese life without
taking you too far away from the city center. Some of
...More
Questions & Answers
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Pat C
19 February 2017|
AnswerShow all 3 answers
Response from trythealea | Reviewed this property |
Not sure of distance from cruise terminal to hotel. We were in a guided party with transport. Didn't take us long to get to the Bund. It did take quite a while (rush hour) to get from airport to hotel.
0
Votes
Shadishaghaghi
26 March 2016|
AnswerShow all 5 answers
Response from lcpteck | Reviewed this property |
I try to eat a bit of everything while trying not to stuff myself. ;)
0
Votes
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123
Room Tips
"Please write the hotel name in Chinese as there are 2 Sheraton in Shanghai as I know."
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"Prefer rooms on the higher floor."
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"No particular tips"
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"Get a room on the "bund" side"
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