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This is a pretty, well designed hotel. That's it. I overpaid for 2 nights in a museum.
My friends and I went to this hotel for a birthday weekend. We were looking forward to the outdoor pool and a nice getaway from the city. We...More
Response from DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour CityResponded 12 June 2017
Thanks for sharing your valuable feedback with regards to our hotel guest room and service. We are very sorry that you experienced inconvenience due to the Negative review about Guest Room and service.
We sincerely apologize for the shortcomings and will definitely rectify the...More
Staying for the whole week, due to the visit of the supplier in the near of this hotel. So that was the reason, I was staying in the Crown Plaza Harbour.
Location: Hm,... If you are in Shanghai to see the city - this is...More
I'm sorry but this my first time to check in there. As a gold member of IHG i thought it might be good choice. However, they even don't recognise you as a gold member. No upgrade of room or any other issue. I got a...More
Response from DSHCP, Public Relations Manager at Crowne Plaza Shanghai Harbour CityResponded 2 May 2017
Dear guest, Thank you for taking the time to share your comment in regards to your recent stay at the Crowne Plaza Shanghai Harbour City. I am extremely sorry for the encounter you and your wife had during the stay. You review was shared with...More
When you visit a Crowne Plaza Hotel, part of IGH group, you would expect top quality, top service and top environment. Unfortunately this is not what you will find staying in Crowne Plaza Shanghai Harbour.
Let me firstly say this is not my first stay...More
2 Thank MrDago
Response from DSHCP, Manager at Crowne Plaza Shanghai Harbour CityResponded 6 April 2017
Dear guest, Thank you for taking the time to share your comment in regards to your recent stay at the Crowne Plaza Shanghai Harbour City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More
Well I'm not sure what happened here. Perhaps the staff aren't used to customers generally as Dishui lake is a bit of a Ghost town. A failed experiment?
This hotel is a terrible design as it is hard to cool due to large foyer areas....More
Response from DSHCP, Manager at Crowne Plaza Shanghai Harbour CityResponded 9 February 2017
Dear guest, thank you for taking the time to post your feedback about your stay at Crowne Plaza Shanghai Harbour City. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet...More