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THE ONE Executive Suites managed by Kempinski-Shanghai

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#57 of 4,566 Hotels in Shanghai
Certificate of Excellence
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THE ONE Executive Suites managed by Kempinski-Shanghai
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265 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

My 6 months' job assignment from May to Nov 2016 had been good due to our stay in The One. Our family found the hotel online and we knew Kempinski for its good hotel management while we were in Jakarta. Our choice for The One, Shanghai has never been better as we were greeted by qualified and kind staffs 24... More 

Review collected in partnership with this hotel

Helpful?
Thank steveongcg
Hong Kong
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

From the minute I checked in the staff were so helpful and made me feel so welcome. The suite itself was very spacious and comfortable, with a huge bedroom and bathroom and a large living/dining room complete with kitchen. I spend one week in four in Shanghai and it felt great to be in an apartment feeling place rather than... More 

Helpful?
Thank HongKongSusie
Melbourne, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Stayed here for a week of sightseeing after doing business in a town nearby. What a sensation Shanghai is, and what a delight The One Executive Suites was. We chose this place because it had good reviews, & was described as roomy, at 72m².....and it was a great decision, bcos the living space was appreciated. The kitchen facilities are adequate... More 

Helpful?
Thank Alan V
Melbourne, Australia
Level Contributor
137 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago via mobile

Service needs to be improved, sheet wasn't changed and towels were not too clean, the room was nice, with a living area, nice decor, location was ok, staff at reception were helpful, overall quite happy with my stay.

Helpful?
Thank Lei D
Steinhagen, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Fair price for a quite nice hotel. Maybe not completely on Kempinski level. A top hotel should have at least one plug socket at each bed. In these times every person wants to charge his mobile. The managing lady was very helpful with recommendation about what to do in Shanghai.

Review collected in partnership with this hotel

Helpful?
Thank RoSoStein
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. RoSoStein, Thank you for sharing your experiences about your recent stay with us on TripAdvisor. ​I am delighted to read that our team assisted you to orientate yourself easily around in this immense city. All our passionate team members are eager to assist our guest in a unique way to create a lasting and remarkable memory of their... More 

London, United Kingdom
1 review
Reviewed 2 weeks ago

From the moment you arrive to when you leave the service is exceptional. Fabulous room with all I needed in the kitchen and you are in an area where you can buy local food etc to stock up your fridge with. You are also 10 mins from a central station and shopping area. It is just a fabulous area where... More 

Review collected in partnership with this hotel

Helpful?
Thank 209hayleys
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. 209hayleys, Thank you for writing about your exceptional stay with us at THE ONE Executive Suites managed by Kempinski. The entire team is thrilled that we created such an remarkable experience for you. We are happy to read that the services you experienced here made you consider to stay at our other unique properties within the Kempinski brand.... More 

Moscow
1 review
Reviewed 2 weeks ago

Overall is great, in terms of room, facilities, cleaning. But they offer you a dinner with a duck (which is not good at all keeping in mind that you are in China where you suppose to try the best duck ever). This dinner should be with a 15% discount for in-house guests. Imagine my disappointment after uneatable duck they charge... More 

Review collected in partnership with this hotel

Helpful?
Thank traveller_kulik
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear traveller_kulik, Thank you for taking your time to share your recent experience at THE ONE Executive Suites managed by Kempinski. First of all, I am very glad to read that you especially enjoyed our spacious rooms and its facilities which are perfectly suited for staying a longer or shorter periods of time by providing all the needed equipment such... More 

Remscheid, Germany
1 review
Reviewed 3 weeks ago

Like always it is perfect to stay here. People are friendly and helpful. Room was very good. Service excellent. Enjoyed the breakfast and dinner very much! This time I entered the gym every day and had fun being there.

Review collected in partnership with this hotel

Helpful?
Thank arndd508
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. arndd508, Thank you once again for writing about your perfect stay with us at THE ONE Executive Suites managed by Kempinski. It is an honor for us being recognized by you in such an outstanding way and for being your favorite place while staying in Shanghai. The entire team would like to thank you for being one of... More 

Inverigo, Italy
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago

My trips in China are more and more often and I have to organise as better as possible I am enjoying every timeI am in Kempisky, relaxing atmosphere an excellent staff !!! So I hope to continue to have chance to be here again soon!

Helpful?
Thank antonioS2611EY
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. antonioS2611EY, Thank you for sharing your experience with us at THE ONE Exeuctive Suites managed by Kempinski on Tripadvisor. It is a honor for us being ​your favorite hotel during your business trips in Shanghai. As we know how busy the life in this big city can be and that especially our business travellers have much on the... More 

Beijing, China
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

Overall a pretty hotel in a good location. The rooms are spacious and we'll appointed. Comfortable bed. Great rain shower with good water pressure however the bathroom amenities appear to be very cheap. Check in experience was a bit poor with the receptionist barely saying a word but check out was more friendly and caring. Room service menu is a... More 

Helpful?
Thank UliA3
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear UliA3, First & foremost, thank you for taking the time to write your candid feedback of your recent visit with us at THE ONE Executives Suites Shanghai – managed by Kempinski. As a Residence – All Suites property of excellent reputation, our declared aim is to leave nothing to be desired in terms of guest experience, service and product... More 

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Jing’an District of Shanghai, THE ONE is the perfect spot to explore the city’s cultural heritage. Just steps from a multitude of shopping outlets, restaurants and bars and only a short drive away from landmarks, its ideal location affords guests easy access to the city’s major commercial and recreational areas, allowing them to enjoy the bustling metropolis of Shanghai ... more   less 

Additional Information about THE ONE Executive Suites managed by Kempinski-Shanghai

Address: No.601 Fengyang Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: $211 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — THE ONE Executive Suites managed by Kempinski-Shanghai 4.5*
Number of rooms: 244
Reservation Options:
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Hotel Style:
#46 Family Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#104 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and other travellers.
11 questions
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Questions? Get answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best position, close to People Square”
 of 5 bubbles antonioS2611EY, 1 Nov 2016 | Read review
“Better and friendlier (personal) management and service, a bit more variety on menus.and some better advice available on local services and utilities. ”
 of 5 bubbles jamessD4166GA, 7 Sep 2016 | Read review
“Add breakfast from the beginning into your room rate its giving you a discount”
 of 5 bubbles SharpChicago, 4 Sep 2016 | Read review
“Great rooms”
 of 5 bubbles Alf1401, 20 Aug 2016 | Read review
“I stayed in a room with an amazing view from the bath. I advise that side.”
 of 5 bubbles lucasR7123WA, 3 Aug 2016 | Read review
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