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THE ONE Executive Suites managed by Kempinski-Shanghai

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Traveller (192)
Room & Suite (108)
Dining (9)
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Overview
  • Excellent62%
  • Very good26%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(14 reviews)
“sculpture park”(4 reviews)
“living room”(15 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Contact Info
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (403)
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194
86
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6
5
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194
86
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All reviewswashing machinesculpture parkliving roomwest nanjing roadsmall kitchenetteserviced apartmentlonger stayhome away from homewalking distancemetro stationperfect staygreat roomtrain ticketslocation is greatperfect hotelconvenience storehotel room
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11 - 15 of 327 reviews
Reviewed 21 January 2018

The appartments are great, the position of the Hotel is perfect and the Price more than justified.The personal is very profesional and flexible. check in and out operations are extremely uncomplicate.More

Review collected in partnership with this hotel
Thank ddelogu
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 29 January 2018

Dear ddelogu, Many thanks for your very kind review. We are very happy to read that you enjoyed your stay from start to finish, and that our team made you feel at home at The ONE! We hope you will visit us soon again, we...More

Reviewed 17 January 2018 via mobile

I stayed with a friend for 3 nights... the room was great... service as we needed... The only semi stress was in the dining room staff was a bit rigid about letting my friend have a cup of tea for free as we were provided...More

Thank Sharonsarahtal
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 18 January 2018

Dear Sharoasarahtal, Thank for choosing The One as your home in Shanghai, and for sharing your experience on TripAdvisor. I am sorry that the incident in our Restaurant, where breakfast is meant to be consumed. Great, that you enjoyed your overall visit, and that you...More

Reviewed 8 January 2018

I always like the individual recognition from the check-in to the room set-up, to the restaurant/b-fast choices, ... The second advantage is the location of this "hotel": You are central in Shanghai, but everything that you need (restaurants, foot-massage, street food, bars, starbucks, ...) is...More

Review collected in partnership with this hotel
Thank Gerhard_Bosse-IV
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 9 January 2018

Dear Gerhard_Bosse-IV, Thank you for writing about your recent stay with us at THE ONE Executive Suites managed by Kempinski. The entire team is very happy to learn that you had an great time while staying with us. It was our pleasure to welcoming you...More

Reviewed 5 January 2018

In general everything worked fine, but there were some issues like the dryer didn’t work ok, the breakfast is expensive and so limited, i arranged the pick up service at the AirPort and there were problems with it.More

Review collected in partnership with this hotel
Thank Fernando C
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 8 January 2018

Dear Fernando C, Thank you for your feedback following your recent stay with us at THE ONE Executive Suites Shanghai managed by Kempinski. I'm pleased to learn that your overall staying experience with us was fine, however would like to apologise for the inconveniences you...More

Reviewed 4 January 2018

I thoroughly enjoyed my stay here. After two days of travel, it was lovely to be greeted by warm friendly faces. My primary language is English and I noticed that there was always someone on duty who spoke English, which was a nice bonus for...More

Review collected in partnership with this hotel
Thank marionz639
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 8 January 2018

Dear Marionz639, Thank you for your kind review of your recent stay with us at THE ONE Executive Suites managed by Kempinski. The entire team is very happy to learn that you had a great time with us, and that our location was convenient for...More

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Most Booked Properties in Shanghai, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Indoor pool
Spa
Sauna
Details
Price range
US$160 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#33 Spa Hotel in Shanghai
#48 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#432 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$160 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#33 Spa Hotel in Shanghai
#48 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#432 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (192)
Room & Suite (108)
Dining (9)
Family and Play Areas (3)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
Issarah K
7 April 2018|
AnswerShow all 3 answers
Response from Gerrit T | Property representative |
Hi Sara, Its easily walkable in 5-10 minutes. Best regards
1
Vote
Bruce W
25 November 2017|
AnswerShow all 3 answers
Response from Arumbero | Reviewed this property |
Hi Bruce Actually that’s the only hotel we stayed in Shanghai and we liked it. Most likely we will stay there again next time.
0
Votes
Incognitosu
1 September 2017|
AnswerShow all 9 answers
Response from Constance_Schrader | Property representative |
Dear Guest, of course we have a pool. It's located on the third floor. Its operated and maintained by the Tera Wellness Company and our guest can enjoy it free of charge. Best regards
2
Votes
Room Tips
"Comfortable room, everything is nice only the dryer didn’t work"
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"Ask for a corner room, they are much brighter (usually end in 01 or 12 I think)"
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"Put the blinds down in the bath area, I gave the whole neighborhood a show... :)"
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"try to get upper floor with park view, corner rooms are best"
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