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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
This is my third time stay in novotel shanghai hotel! This time I stayed for four days. First, the hotel has very good location, in the lujiazui area of city center from the hotel going to my company only 10 min by taxi and the...More
Thank 651,079,294
Response from Jovanie C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 1 week ago
Dear TripAdvisor user 651079294,
Warm Greetings from the Novotel Shanghai Atlantis!
We would like to thank you for taking the time to share your experience at the Novotel Shanghai Atlantis.
It is great to know that our team took very good care of you once...More
I needed a hotel which was reasonable in price and good location. I chose this hotel as the hotel is nicely located near to Pudong Avenue Station which is 7 minute walk away. The hotel is quite modern. the rooms are good size and have...More
Thank chanparmar
Response from Jovanie C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 1 week ago
Dear TripAdvisor user chanparmar,
Warm Greetings from the Novotel Shanghai Atlantis!
We would like to thank you for taking the time to pen down your experience on your recent stay in our hotel.
We are really happy to read that your stay was enhanced by...More
One week in couple for vacation after one week work elsewhere in China. At present time many works in the surrounding area (but our room was high enough, so no disturbance). Proximity of a metro line. Very efficient check-in and -out. Attentive and efficient staff....More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Didier D
Response from Jovanie C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 1 week ago
Dear TripAdvisor user Didier D,
Warm Greetings from the Novotel Shanghai Atlantis!
We would like to thank you for taking the time to pen down your experience of your recent stay in our hotel.
We are really happy to read that you had a pleasant...More
I had been here for many times, this time i stayed for a week, the room is good on the executive floor, the excutive lounge is really good, good view faced to huangpu river, good food, good service , let you feel back to home,...More
Thank qingweizhao
Response from Jovanie C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 2 weeks ago
Dear TripAdvisor user qingweizhao,
Warm Greetings from Novotel Shanghai Atlantis!
We would like to thank you for taking the time to write down your experience from your last stay in Novotel Shanghai Atlantis.
It is delightful to note that you enjoyed staying with us again...More
Nice hotel, close to the river but not in touristic part of the city. Rooms are large and comfortable, breakfast is ok. Staff is doing their best. Just not convenient that there are no chairs in the lobby for waiting. Then you have to go...More
Thank peter v
Response from Jovanie C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 3 weeks ago
Dear TripAdvisor user peter v,
Warm Greetings from the Novotel Shanghai Atlantis!
Thank you very much for taking the time to share your comment on your recent stay at Novotel Shanghai Atlantis.
We are really happy to read that you had a nice experience in...More
Response from Jovanie C | Property representative |
Dear TripAdvisor user Cris R,
Warm Greetings from Novotel Shanghai Atlantis!
In order to go from our hotel to Disneyland using Shanghai metro service (about 1 hour 15 minutes), you should go as following:
1. Take the... More
Dear TripAdvisor user Cris R,
Warm Greetings from Novotel Shanghai Atlantis!
In order to go from our hotel to Disneyland using Shanghai metro service (about 1 hour 15 minutes), you should go as following:
1. Take the line 4 at Pudong Avenue (5 minutes walk from our hotel)
2. Change to the line 2 at "Century Avenue" (1 stop) and go to the stop "Longyang Rd" (3 stops)
3. Change to the line 16 and go to the stop "Luoshan Rd" (2 stops)
4. Change to the line 11 and go to the stop "Disneyland" (3 stops)
The other option, by taxi, will take you about 40 minutes drive and will cost you around 120 CNY.
I hope these information will prove useful to you.
For any further request, please do not hesitate to contact us.
With kind regards,
Quentin Omnes
Senior Guest Relation Manager
Response from Jovanie C | Property representative |
Dear TripAdvisor User CT S,
Warmest greeting from Novotel Shanghai Atlantis!
To get to Nanjing East Road from the hotel, it will be approximately 15 minutes by cab or 30 minutes by metro.
For metro, walk to Line 4... More
Dear TripAdvisor User CT S,
Warmest greeting from Novotel Shanghai Atlantis!
To get to Nanjing East Road from the hotel, it will be approximately 15 minutes by cab or 30 minutes by metro.
For metro, walk to Line 4 - Pudong Avenue Station, change to Line 2 at Century Avenue Station and finally alight at East Nanjing Road station.
Thank you and feel free to contact us for any questions!
Best Regards,
Alison Choy
Guest Experience & Marketing Communication Manager
Response from Jovanie C | Property representative |
Dear Harishkum,
Warm Greetings from the Novotel Shanghai Atlantis!
Our nearest metro station is Pudong Avenue station and it is 7 minutes walk from the hotel.
In each of our rooms, there is a Handy phone with free... More
Dear Harishkum,
Warm Greetings from the Novotel Shanghai Atlantis!
Our nearest metro station is Pudong Avenue station and it is 7 minutes walk from the hotel.
In each of our rooms, there is a Handy phone with free internet and unlimited calls to certain countries. It is a free service provided by the hotel to our guests.
As for places to eat and drink, you can go to downtown which is easy access by either metro or taxi. Our concierge will be more than happy to help you in finding some interesting places.
We hope we have been able to answer your questions and should you have any further query please do not hesitate to contact us.
With kind regards,
Jovanie Calkee
Guest Experience Manager
