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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
If u are coming to shanghai for a business trip especially for an exhibition in new shanghai international expo this is an ideal venue for you. The hotel is quite near, metro station is seven minutes away and the place is nice. If you want...More
Thank Deepti M
Response from Alison C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 4 days ago
Dear TripAdvisor user Deepti M,
Warm Greetings from the Novotel Shanghai Atlantis!
Thank you for your very nice review and for highlighting the different facilities and services in our hotel. At Novotel, we strive to offer to guests a superior service experience throughout their stay....More
This is the third or fourth time I have stayed at the Novotel Shanghai Atlantis and yet again, the service and attention to detail is spectacular. I have reviewed this hotel in the past and was curious if my experience the first time was just...More
2 Thank Rawlib
Response from Alison C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 8 September 2017
Dear TripAdvisor user Rawlib,
Warm Greetings from the Novotel Shanghai Atlantis!
Many thanks for your detailed feedback that has brought us great delight.
It is our earnest endeavor to make our guests feel welcomed and pampered right from the moment they land in the city....More
A few months ago I stayed at the Novotel Shanghai Atlantis hotel. My previous review gave it 4 out of 5 and mentioned that The Square Restaurant was said to be 24h. Things have since changed unfortunately.
I stayed again at this hotel late September,...More
Thank Deinococc
Response from Alison C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 1 week ago
Dear TripAdvisor user Deinococc,
Warm Greetings from the Novotel Shanghai Atlantis!
Many thanks for taking the time to share your recent experience at the Novotel Shanghai Atlantis.
We would like to take this opportunity to sincerely apologize for the regrettable experience you had during your...More
I often travel to Shanghai and Novotel used to be my first choice whenever I come to the place. Now its the only choice for me for several reasons. I am a happy customer of the hotel. It starts with the relatively quiet surroundings, a...More
Thank jojo v
Response from Alison C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 2 weeks ago
Dear TripAdvisor user Jojo V,
Warm Greetings from the Novotel Shanghai Atlantis!
Many thanks for taking out time and penning down this appreciative review.
Your lovely review has truly brightened our day. Feedbacks from happy guests always uplift our spirit and we are pleased to...More
The room was clean and reasonably fitted out. I'd say it represented okay value for the cost.
Very challenging to get an iron delivered to your room and it comes with one of the smallest ironing boards around. Hotel laundry service was good and reasonably...More
Thank ALandDownunder
Response from Alison C, Guest Experience Manager at Novotel Shanghai AtlantisResponded 2 weeks ago
Dear TripAdvisor user ALandDownunder,
Warm Greetings from the Novotel Shanghai Atlantis!
We would like to thank you for taking the time to share your feedback with us at the Novotel Shanghai Atlantis.
It is great to know that our team was friendly and helpful during...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Spa
Hot Tub
Heated pool
Details
Price range
US$78 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Accor.
Hotel Style
#13 Best Value Hotel in Shanghai
#39 Family Hotel in Shanghai
#47 Luxury Hotel in Shanghai
#58 Romantic Hotel in Shanghai
#94 Business Hotel in Shanghai
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
303
Reservation Options
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, ACCOR, Expedia, Agoda, Travelocity, Orbitz, TripOnline SA, Hotwire, HotelQuickly and Cancelon so you can book your Novotel Shanghai Atlantis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from Alison C | Property representative |
Dear Harishkum,
Warm Greetings from the Novotel Shanghai Atlantis!
Our nearest metro station is Pudong Avenue station and it is 7 minutes walk from the hotel.
In each of our rooms, there is a Handy phone with free... More
Dear Harishkum,
Warm Greetings from the Novotel Shanghai Atlantis!
Our nearest metro station is Pudong Avenue station and it is 7 minutes walk from the hotel.
In each of our rooms, there is a Handy phone with free internet and unlimited calls to certain countries. It is a free service provided by the hotel to our guests.
As for places to eat and drink, you can go to downtown which is easy access by either metro or taxi. Our concierge will be more than happy to help you in finding some interesting places.
We hope we have been able to answer your questions and should you have any further query please do not hesitate to contact us.
With kind regards,
Jovanie Calkee
Guest Experience Manager
Response from Alison C | Property representative |
Dear Kitchai C,
Warm Greetings from the Novotel Shanghai Atlantis!
Our happy hour time is from 5:30pm to 7:30pm. You can enjoy both free alcoholic drinks (whisky, wine, vodka, etc...) and non-alcoholic drinks (perrier... More
Dear Kitchai C,
Warm Greetings from the Novotel Shanghai Atlantis!
Our happy hour time is from 5:30pm to 7:30pm. You can enjoy both free alcoholic drinks (whisky, wine, vodka, etc...) and non-alcoholic drinks (perrier water, coca cola, soda water, etc...). As for the snacks, you can have a selection of cold and hot snacks such as sushi, salad, small canape and also some desserts.
We hope we have been able to help you and should you have any other query, please feel free to contact us.
With kind regards,
Jovanie Calkee
Guest Experience Manager
Response from Alison C | Property representative |
Dear TDR825,
Can you please give me your booking name so that I can check if everything is ok?
Thank you.
Warm regards,
Jovanie Calkee
Guest Experience Manager
Singapore