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Novotel Shanghai Atlantis

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#46 of 4,941 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Shanghai Atlantis
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768 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Sydney, Australia
Reviewed 1 week ago

The hotel was fairly quite during the time of my stay, as it might have been the off-peak season for I guess their main target clients - business travellers. The staff were extremely friendly with many trainees on site giving their best on the job. Firstly the location. Hotel is about 8 minutes stroll to the nearest metro station (Line...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank csg001
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User csg001, Warmest greeting from Novotel Shanghai Atlantis! We are glad to read of your detailed review and it is delightful to know you are pleased with the hotel location, guest room, bathroom facility, breakfast selection, Le Rendezvous Lobby Bar as well as the friendly services provided by our Front Desk and Housekeeping Attendants. Meanwhile, it’d be great...

Catania
Reviewed 2 weeks ago via mobile

Located not far from main Shanghai attractions . I stay there for business reason , but during week end I appreciate the good position . Rooms are clean and with enough space , breakfast is international with lot of typical dishes. Sight from the room is on main skyscrapers .Fitness room is one of the best ever seen in Novotel...

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Helpful?
Thank Giuseppe P
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User Giuseppe P, Thank you so much for leaving us your feedback about your stay at the Novotel Shanghai Atlantis. All of us here are pleased to be of service to you and we are happy to hear you enjoyed your room with its view, buffet breakfast, indoor pool and the fitness centre. It is certainly great to...

Adelaide
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PeterStroud
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Reviewed 4 weeks ago via mobile

Incredible 360 views of the city from the room. Small bakery at the lobby for a late night snack. Not very good service at check in desk and revolving restaurant nothing special with average overcrowded seating arrangement.

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Helpful?
Thank Natalia S
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User Natalia S, Many thanks for choosing to stay at the Novotel Shanghai Atlantis and it is glad to know you enjoyed the 360-degree panoramic Shanghai view from you room as well as Le Gourmet Deli Shop. As we would like to know more about your encounter with our Front Desk, it’d be good if you could send...

Hamburg, Germany
Reviewed 22 January 2017

It is a very good option for business travellers in Pudong; briefly: 1. value for money 2. good location 3. friendly staff 4. Good WiFi 5. Very good Breakfast options 6. Amenities and equipment need update/upgrade/renovation.

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Helpful?
Thank Orestis S
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User Orestis S, Warmest greeting from Novotel Shanghai Atlantis! Thank you for leaving us a review following your recent stay and all your points mentioned were deeply appreciated. We do hope to see you again soon when your travel brings you back this way! Best Regards, Alison Choy Guest Experience Manager Email: gem@novotelatlantis.com

Portland, Oregon
Reviewed 15 January 2017

This hotel is supposed to be a 4 star hotel but the building looked old and the interior looked old and not well maintained. The location is not so good either. There is a major construction going on next door and it is in a not so nice neighborhood. The staff were very well trained and spoke good English. But...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank martini485
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User martini485, Thank you for sharing your experience following your recent stay at the Novotel Shanghai Atlantis. We are sorry to learn that the hotel building and its interior did not meet your expectations. We have actually refurbished the main entrance and guest lifts last year and recently upgraded the door lock system for all the guest rooms....

Canada
Reviewed 11 January 2017 via mobile

I had been booked 17rooms in the hotel for my wedding from booking.com. The booking were confirmed and charged. After few weeks later, they told us that they actually made a mistake for the hotel price. actually double the room price. Unbelievable..I tried to reach the hotel and talk to the management team for many days...NO One willing talk to...

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Helpful?
1Thank angelapaG
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear angelapaG, We very much appreciate your time reaching us and it has certainly brought to our attention on your booking experience. With regards to this matter, I have checked with our Sales Department which found Booking.com had loaded wrong rate on their website that was meant for New Year period. We understood your frustration and where you are coming...

Kuala Lumpur, Malaysia
Reviewed 8 January 2017 via mobile

Ended up on a non premium floor as per lift listing however room is said to be premium with lounge access, it does have a nice revolving restaurant on top Art 50 that serves spread of buffet. Good service by the concierge and fast in getting a taxi to the nearby business offices. There is a Starbucks next door too

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Helpful?
Thank Jaclsk
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User Jaclsk, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for telling us your experience following your recent stay. We refer to your comment; the room type that was assigned to you was indeed our Executive Room however it is not indicated in that particular floor. We are very sorry for the confusion. It is also...

Ankara, Turkey
Reviewed 5 January 2017

The hotel was calm , good service nice hospitality and it has a nice view too , This is my 5th stay and will stay again as its international hotel too , but there was a limit in exchange machine , so I hope to make amount higher

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Helpful?
Thank tahir h
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User tahir h, We very much appreciate your continuous support towards the Novotel Shanghai Atlantis and coming back for the 5th time! It is delightful to hear you enjoyed the hotel, services as well as the room view. As we are unable to control the limit of the currency exchange machine, you could also head over to the...

Mumbai (Bombay), India
Reviewed 1 January 2017

Stayed for a night. On check in.. was greeted by a bunch of 5 french staff...a big change from other hotels in China.... A good hotel a little far away from the action...but in the midst of the business sections... The rooms are ok by novotel standards... reasonable big...but no bath tubs... view is amazing... hotel is from 31st floors...

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Helpful?
1Thank sunpuri
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User sunpuri, Many thanks for choosing to stay at the Novotel Shanghai Atlantis and leaving us a review. We are glad that you were delighted with the friendly services and room view. Thank you again and we look forward to your next visit soon when you are back in Shanghai! Best Regards, Alison Choy Guest Experience Manager Email:...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Atlantis Shanghai is a 4 star international hotel in the heart of Pudong Lujiazui, the financial centre of Shanghai. The first choice for a business trip, the Novotel is 7-minutes walk away from the metro, close to the Shanghai Exhibition Centre and offers conference facilities up to 150 people.Ideal for a break in this cosmopolitan city, the hotel is a short drive from the Bund waterfront and legendary shopping along Nanjing Road. Enjoy a choice of four restaurants and a bar, an indoor swimming pool, jacuzzi and fitness centre. Free WiFi throughout the hotel. Onsite parking is available. ... more   less 

Additional Information about Novotel Shanghai Atlantis

Address: No.728 Pudong Avenue, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai
Price Range: $114 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Shanghai Atlantis 4*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Priceline, Expedia, Booking.com, Travelocity and ACCOR so you can book your Novotel Shanghai Atlantis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel
Hotel Style:
#34 Best Value Hotel in Shanghai
#39 Family Hotel in Shanghai
#46 Luxury Hotel in Shanghai
#58 Romantic Hotel in Shanghai
#94 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Shanghai Atlantis staff and other travellers.
4 questions
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Questions? Get answers from Novotel Shanghai Atlantis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer and I got a room in high floors; these rooms have a good view.”
 of 5 bubbles 688orestiss, 22 Jan 2017 | Read review
“nice view and calm”
 of 5 bubbles 502tahirh, 4 Jan 2017 | Read review
“higher floor”
 of 5 bubbles sunpuri, 1 Jan 2017 | Read review
“Premier rooms start from 47 to 49 floor, they have fast WiFI and mesmerizing view. Corner ones are better”
 of 5 bubbles kamilak317, 4 Dec 2016 | Read review
“ask for city view!”
 of 5 bubbles badgerrun11, 15 Nov 2016 | Read review
5 of 5