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JW Marriott Hotel Shanghai at Tomorrow Square

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#9 of 4,566 Hotels in Shanghai
Certificate of Excellence
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JW Marriott Hotel Shanghai at Tomorrow Square
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1,315 Reviews from our TripAdvisor Community

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Showing 991: English reviews
Reviewed 6 days ago NEWvia mobile

I was pleasantly surprised that my company email (served on a Google platform) was accessible whilst I was connected to the hotel's rather impressive wifi network. Even more pleasantly surprised that Facebook and Instagram were also available. So they must have good VPN systems made available to all and I didn't have to give up my unhealthy fixation with social...

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Helpful?
1Thank Samuel S
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Samuel S, We value our guests' feedback and find it of a paramount importance to learn of their experience. Your time is much appreciated and we are most grateful to you for sharing with us. Needless to say we are most disappointed to learn that we have brought you down, where I will dare to say that none of...

Los Angeles, California
Reviewed 1 week ago

The best thing about this hotel is its location . You can walk to the Bund, Yu Garden People's Park and lotsof shopping areas. The metro station where three lines converge is also nearby. HuangHe St. is about five minutes away and is lined with restaurants. The rooms (we stayed here twice) although nothing spectacular, are clean, comfortable, and all...

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Helpful?
3Thank twodiamondmom
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear two diamondmom, Thank you for not only choosing to stay with us, but also finding time to share your experience with other travelers. We are most delighted to learn that we were able to repeatedly meet your expectations and create a wonderful memory. Making sure that our guests are comfortable and barely feeling any difference from being away from...

London, United Kingdom
Reviewed 1 week ago via mobile

I have stayed at this property about a year ago with absolutely no issues at all but my recent stay couple of months ago was a complete disappointment. My flight arrangements changed and my partner happened to arrive earlier than me to the hotel. I have contacted the frond desk prior my flight and requested my partner to check in...

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Helpful?
1Thank Deniz K
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Deniz K, Thank you for finding time to share your comments with us. Kindly note that as my associate already explained to you based on Terms & Conditions of Global Marriott Rewards policy, unless guest is physically staying with us we are not able to honor benefits of any Marriott Rewards status, also based on the same policy guest...

New York City, New York
Reviewed 2 weeks ago

My wife and I visited our hometown Shanghai last months for our vacation. During our 21 days visiting, we stayed 4 hotels, two native hotels, Jin Jiang Hotel (Maoming road) and The Yangtze Boutique Shanghai (Hankou road), and two American hotels, Hilton Shanghai and Marriott at Tomorrow’s Square. Our experience at Marriott was the most impressive one. When the Marriott...

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Helpful?
1Thank ruweile
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear ruweile, We are most grateful for your warm and honorable compliments to us. Thank you for making us a part of such an import trip for you, there is no better encouragement for our team than to know we added positive memories to your trip. We find it most important to be able provide flawless experience in all areas...

Sheboygan, Wisconsin
Reviewed 2 weeks ago

My wife and I celebrated our 45 wedding anniversary at the JW Marriott. The staff could not have been more helpful, the accommodations were excellent, the location made it perfect for seeing many of the sites in Shanghai. The Executive lounge has a great view, excellent food and service. The hotel did every possible to make sure we had a...

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Helpful?
2Thank sb133908
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear sb133908, We are delighted to learn that we were able to create a memory that you certainly deserve. It is an honor to know that you have trusted us with such an important even t of your life and a great reward for all of us that we have not only met your expectations, but were successful in adding...

San Francisco, California
Reviewed 2 weeks ago

It's a great location and a good hotel. The prices are a little ridiculous though. For example, laundry pricing is absurd ($10 USD for a t-shirt; $7 USD for underwear). You can buy new clothing here for less than that. Also, the lobby has an odd smell of baby powder.

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Helpful?
1Thank DougKentSF
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear DougKentSF, Thank you for your compliments, we are glad to know that overall you have enjoyed your stay with us. We are indeed proud to be in a geographical center of Shanghai, even though city has changed and grown so much, our hotel remains to be in the center allowing our guests to have an easy access to a...

Los Angeles, California
Reviewed 2 weeks ago

Stayed at this hotel for 2 nights for a meeting in town. The staff members at check-in were friendly and helpful, and escorting their guest to the elevators was a nice touch. The rooms were nicely appointed as one would expect of a JW Marriott property. The bed was a bit aged so it was not as comfortable as it...

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Helpful?
Thank ORD-txpl
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear ORD-txpl, Thank you for finding time to share you experience with us and also giving a few points that we can do better and certainly should do. Allow me to say that your feedback was not taken lightly and changes were done immediately. My team not only have ordered a batch of new mattrasses, but we also have run...

Reviewed 2 weeks ago

My wife and I had a 5-night stay at the hotel just a few weeks ago. We had a wonderful experience at the hotel. Staff were friendly. Because I am a Marriott Gold Elite member, we were lucky to get an upgrade to a mini suite. The room was clean and spacious, the bathroom was large and the amenities were...

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Helpful?
1Thank tch_tripadvice
Reviewed 3 weeks ago

Great sized rooms, nice King size bed and spacious bathroom (with a bath). Great amenities - gym and pool. Breakfast buffet was the best I have ever seen. All of the staff are attentive and very helpful. The lobby bar is a great place to have a drink and enjoy the city views

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Helpful?
1Thank Penny O
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Penny O, We are very happy to know that every aspect of our hotel has met your requirements. We believe that it is our final goal to create an experience for our guest that includes flawless service from the minute car arrives to the hotel until the minute we help our guest to close the door to the car...

Ithaca
Reviewed 3 weeks ago via mobile

Stayed here in business earlier this month and have nothing but great things to stay. It is one of the older luxury hotels in shanghai but still recommend for its fantastic service, comfortable beds and efficient rooms. Justin, the head concierge, was the best and extremely helpful with any request. Also, concierge lounge in top floor was a nice touch...

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Helpful?
Thank Michael33334444
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Michael33334444, We are most grateful for your wonderful comments and feedback. It is the best rewards to learn that we met all your expectations and created an experience we aimed to create. I will ensure to personally thank Jsutin for a great job done, he has been a part of our family for a long time and certainly represents...

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing at 60 stories high as one of the tallest hotels in downtown Puxi Shanghai, the international deluxe JW Marriott Hotel Shanghai overlooks People's Square and is within walking distance to the Bund, Xintiandi and the characteristic Nanjing Road Pedestrian Street. The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views. The rooms feature a flat-screen cable TV, mini bar, tea and coffee facilities, wired and wireless internet and safe deposit box. Spacious bathrooms are equipped with a separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.The hotel's restaurants and lounges are located from the 38th to 40th floor and offer spectacular views of the Shanghai skyline. JW's California Grill on the 40th floor captivates an inventive culinary experience that travels beyond taste. Contemporary, elegant and comfortable, Wan Hao Chinese restaurant on the 39th floor showcases fine traditional Cantonese cuisine and Shanghainese specialties. Marriott Cafe on the 38th floor features the best in international casual dining, serving elaborate buffets throughout the day, as well as an extensive a la carte menu.In addition, the hotel offers a total of 1,512 square metres of meeting and banquet space, a business centre, an executive lounge, a 24-hour health club, including an indoor and outdoor swimming pool. ... more   less 

Additional Information about JW Marriott Hotel Shanghai at Tomorrow Square

Address: No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: $233 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shanghai at Tomorrow Square 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Jw Marriott Hotel Shanghai
Marriott Shanghai
Shanghai Marriott
Jw Marriott Shanghai
Hotel Style:
#9 Luxury Hotel in Shanghai
#9 Family Hotel in Shanghai
#12 Romantic Hotel in Shanghai
#13 Business Hotel in Shanghai
#148 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms start from the 39th floor so at a good level to get a good view”
 of 5 bubbles pennyo141, 15 Nov 2016 | Read review
“Corner rooms were nice and anything on a high floor should give you a nice view.”
 of 5 bubbles tswolfe65, 14 Nov 2016 | Read review
“Lounge floors are recently renovated”
 of 5 bubbles fonsteven, 29 Oct 2016 | Read review
“Lower floors (41st floor is the lowest) will save you time on the elevator while still offering a great view.”
 of 5 bubbles gabeha, 23 Oct 2016 | Read review
“Get a room facing the city to see the lights at night.”
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  • View from the room of the museum
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 of 5 bubbles AnneG652, 22 Oct 2016 | Read review
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