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Renaissance Shanghai Yangtze Hotel

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#47 of 4,670 Hotels in Shanghai
Certificate of Excellence
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590 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Saint Paul, Minnesota
Reviewed 13 October 2013

After spending a week in what I would call "minimalist" hotels, it was wonderful to arrive at this Renaissance hotel. I was impressed from the second I walked in the door. The service here is wonderful. They took care of all my needs upon my arrival at 8;00 AM. This was a true blessing after a long flight overnight from...

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Helpful?
Thank SU19-12
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Hello valued guest, first and foremost we would like to thank you for your feedback; which is always welcome here as it helps us further improve this hotel for the future. We are so glad to see that you had a wonderful stay and feel home away from home at Renaissance Shanghai Yangtze Hotel, which is always what we make...

Medford, New York
Reviewed 2 October 2013

We stayed here as one of the hotel on our tour. It is a beautiful hotel with nice rooms and comfortable beds. It has a beautiful indoor pool and health club. The breakfast buffet was incredible and included any western, Chinese or Japanese breakfast foor you could ask for. it was located across the street from a high end shopping...

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Helpful?
Thank Shelley R
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, thank you for choosing Renaissance Shanghai Yangtze Hotel during your tour. We are glad to see you had a wonderful stay and pleasant trip. Our hotel has gone through several steps of renovation in order to keep high standard of both facilities and service. Wish you could discover more when you come to Shanghai again.

Miami Shores, Florida
Reviewed 20 September 2013

I have stayed now twice this month in this Marriott property. As in most Renaissance hotels the service level is high and staff is extremely friendly and knowledgeable. The staff in the Club Lounge level is extremely helpful. Lobby looks ultra modern and inviting. The only problem I have is that the rooms are a bit dated and comparatively small....

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Helpful?
Thank HKO-MiamiBeach
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, thank you for your comments. We are glad that you like most parts of our hotel, especially the recently-renovated lobby. Actually the second part of lobby will be renovated within this year. Wish you could discover more during your next trip. As regard to the room, your suggestions will be passed to concerned departments.Thank you very much.

Melbourne, Australia
Reviewed 1 September 2013

I stayed august 23-26 2013 room 707 when i arrived at about 9.30pm i was asked for money an amount of 2000 i told them i only had about 400 on me and i would get the rest tomorrow it was then DEMANDED that i go and get some money at a atm they would not accept a debit card...

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1Thank williamwebb3
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, we apologize for any trouble occurred to you during your stay at our hotel. Your concerns and complaints have been passed to related departments. We wish you could stay here once again to rebuild the trust for our hotel.

Beijing, China
Reviewed 27 August 2013

Very mixed opinions on this place. Would like to be scathing about it but that would be unfair on the staff who were genuinely friendly and went the extra mile to be hospitable so will try to keep this as objective as possible. The location is very convenient for Hongqiao airport and will cost about 40rmb and take 20 mins...

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4Thank TheBeijingDeva
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear valued guest, first and foremost we would like to thank you for your feedback; which is always welcome here as it helps us further improve this hotel for the future. We apologize that your stay at our hotel was not to your liking, we have a few suggestions that might make your future stays more enjoyable. though not directly...

Warren, New Jersey
Reviewed 29 July 2013

Recently stayed three different times. First room eas nice; second was an upgrade and very nice while last was just ok being much smaller and the bathroom tiles needing regrouping. Breakfast buffet was quite nice but at $30-35 overpriced for those eating cereal or eggs, coffee and juice. But, if you haven't eaten in a few days, it's fine. I...

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1Thank DavidG14
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear valued guest, Thank you for staying with us. Regarding your specific concerns towards our hotel, we are glad that you have enjoyed your stay, please note that our rooms differ in many ways which can give certain customers a better or worse experience when it comes to satisfaction, comfort, and of course price. We do not in anyway want...

Reviewed 17 July 2013 via mobile

Had very pleasant stay here on first trip to China. From concierge to check in to breakfast, go out of their way to serve you. Found breakfast to be very good and was surprised at quality and selection. Hotel was close to office and I will definitely stay here again next time I am in Shanghai

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Thank rexlane
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, we are honored to be your first choice when you travel to Shanghai. Our ideal location in Hongqiao is convenient for you to come from office and airport. Look forward to seeing you again soon!

Singapore, Singapore
Reviewed 8 July 2013 via mobile

1. Apparently the mushroom was not washed thoroughly before cooking... 2. Bell boy hinted for tips after pulling the luggage into the room... 3. I found the long hair in the room toilet after check-in... 4. I threw the slippers into dustbin, apparently they were picked up & put into the slippers bag again...

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Helpful?
Thank Ahbian
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Sir/Madam, Firstly, thank you for your kind patronage and for choosing our hotel, Renaissance Shanghai Yangtze hotel. Thank you for your most valuable time and your sincere feedback. Please be assured that your feedback has been shared with the hotel management and the relevant departments, we will do our utmost to improve and ensure that the same issues does...

Santa Clara, CA
Reviewed 24 June 2013

I had come directly from the most fantastic customer service experiences I've ever had at hotels in both Bejing and Shenzhen, so my expectations were very high when I arrived in Shanghai. The customer service was consistently poor from every employee that I dealt with. The room seemed old and smelled like smoke even though it was a non-smoking room....

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Thank 2006world_traveler!
Raleigh, North Carolina
Reviewed 23 June 2013

Spent five nights for a business trip with access to the Club Lounge. Main dining room, Chinese restaurant, and Club food were all very good, hot, flavorful with very good service. Buffet selections for all meals will satisfy any cultural/religious preference. The maid service is outstanding. The room was sparkling clean every day. Air conditioning works almost too well -...

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Helpful?
Thank Steven J
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, thank you so much for your high recommendation. We are so glad you enjoy your business trip here with our excellent location in Hongqiao business area and fine service. Our award-winning Chinese Restaurant servers you indigenous Cantonese cuisines and look forward to your visit again soon.

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Hongqiao, Shanghai upscale business district, Renaissance Yangtze Shanghai Hotel,a Marriott Luxury and Lifestyle hotel,is your home away from home. Merely a walk away from top exhibition centers and close to major national and international corporations, it is strictly business blend with pleasure in the most convenient of ways. For meetings and conferences, the hotel offers 22 stylish function rooms, all equipped with the latest meeting solutions technology including a Grand Ballroom. Be it for business or pleasure, the hotel offers an impressive array of first-class facilities and inventive catering solutions. With 5 award-winning restaurants and 2 lounges, indulge yourself with gastronomic temptations ranging from classical Chinese cuisine to modern Western fusion. The Renaissance Yangtze Shanghai Hotel delightfully indulge every business and leisure guest in unparalleled stay experience by combining Savvy Service with a home away from home feel. ... more   less 

Additional Information about Renaissance Shanghai Yangtze Hotel

Address: No.2099 Yan'an West Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $130 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Shanghai Yangtze Hotel 5*
Number of rooms: 542
Reservation Options:
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Also Known As:
Renaissance Shanghai
Shanghai Renaissance
Hotel Style:
#30 Romantic Hotel in Shanghai
#47 Luxury Hotel in Shanghai
#48 Business Hotel in Shanghai
#109 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Yangtze Hotel staff and other travellers.
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Questions? Get answers from Renaissance Shanghai Yangtze Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on Higher floor for a good city view”
 of 5 bubbles , 27 Dec 2016 | Read review
“suites at the corner are perferd, starting from the 17th floor you have a nice view”
 of 5 bubbles geertmartint, 9 Dec 2016 | Read review
“executive club level”
 of 5 bubbles Norbert_GER, 9 Dec 2016 | Read review
“the Lounge services is recommended”
 of 5 bubbles WaterMelon777, 29 Oct 2016 | Read review
“Opt for Road facing rooms to see nice view during the night !!”
 of 5 bubbles TechyHead, 3 Oct 2016 | Read review
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