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Four Seasons Hotel Shanghai

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#27 of 4,566 Hotels in Shanghai
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Four Seasons Hotel Shanghai
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919 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Hong Kong, China
Level Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 week ago

Whenever you stay at Four Seasons you expect nothing less than exceptional and this time they definitely did not disappoint. This hotel is not located on your typical Bund but further West of Shanghai. Excellent hotel for business and attending conferences. As of the time of writing, their rooms are great value compared to other hotels on the Bund which... More 

Helpful?
Thank Joowick
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

By way of background, my husband and I recently attended a conference in Shanghai, after which it had been planned for us, together with twelve other conference delegates, to travel to Beijing. Regrettably then, after arriving at the airport,our flight was cancelled without notice, so our group of fourteen Australians found ourselves stranded at Shanghai airport with no Plan B... More 

Helpful?
2 Thank 73kateg411
London, United Kingdom
1 review
Reviewed 2 weeks ago

I stayed at this hotel in Weihai Road twice in November 2016 and had a fantastic experience both times. Check in was fast and efficient, even though I checked in at noon. Room service was quick and everything worked perfectly. Bathroon toiletries are sophisticated, I'd recommend this hotel very highly for anyone with business in this area.

Review collected in partnership with Four Seasons

Helpful?
Thank veb234
Vancouver, Canada
1 review
Reviewed 2 weeks ago

Not just a great hotel, but among the very best with any Four Seasons or Ritz Carlton hotel. Experienced and professional staff, suites are fantastic and good location. In Shanghai we wouldn't stay anywhere else.

Helpful?
Thank don s
Massachusetts
Level Contributor
3 reviews
Reviewed 2 weeks ago

I've spent over 20 years in China, and have seen the best and worst hospitality that China has to offer. While this hotel isn't the newest, the Spa is top notch, the pool is beautiful, the new guests rooms are on par with the best, and the attention from the staff is unparalleled in China. If you want entitled service... More 

Helpful?
Thank Dan W
Canterbury, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Had an executive suite and the room was everything we could have wanted. Clean, comfortable, newly refurbished, spacious and well designed. We had fantastic service with the staff going the extra mile e.g. making us room service at 4am with items that weren't on the menu (I'm sad I forgot the staff members name who was so helpful but my... More 

Helpful?
Thank thesullivan
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear thesullivan, Thank you for staying with us. We really appreciate your kind remarks and for taking the time to review us on Trip Advisor. I'm glad to know that you had a wonderful stay and I enjoyed reading your comments about the personalized service, convenient location and comfortable new room that made your a good rest here. Thank you... More 

Tanya0810
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 weeks ago via mobile

The premises and location are great. I was not happy with the old looking decor and off colors. The room was huge but it just didn't work for me. Location is near shopping areas Service is good. Weak in English.

Helpful?
Thank Tanya0810
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Tanya0810, Thank you for sharing your experience with us on TripAdvisor following your visit to Four Seasons Shanghai. I'm sorry to learn that you do not like our classic room. Please note that we renovated part of our guest rooms during 2015 and certainly kept some classic room designs and we would be delighted to show you our newly... More 

West Windsor Township, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Great location - near nanjing road for shipping. - a block from the 2 and 13 subway. - many local bars and restaurants a. Block away Hotel is about 14 years old. So layout is nice. However AC is loud and not effective. Staff is extremely friendly and helpful. They remember the little details. Food quality is very good. Breakfast... More 

Helpful?
Thank TripRelator
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear TripRelator, Thank you very much for staying with us during your trip to Shanghai. We really appreciate your kind remarks and for taking the time to review us on the Trip Advisor. It was a great pleasure to read your comments about our convenient location, helpful staff and freshly prepared breakfast. As you know our trademark at Four Seasons... More 

San Bruno, California
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

We stayed here 2 nights as part of the Viking river cruise, arrived near midnight and went out all day the next day so did not see much of the hotel. The room is nice and clean, we ate at the cafe for breakfast and buffet dinner, fine but nothing exceptional.

Helpful?
Thank Raymond H
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Raymond H, Thank you for staying with us in your recent trip and we appreciate you letting us know of the oversight.experience. To create an exceptional experience for every guest is our daily goal. We have taken a note of your comments and will certainly look into areas and improve where we can. Please contact me directly and I... More 

Montreal
Level Contributor
140 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 3 weeks ago

What am amazing hotel, with pleasant surprises at every turn. Check-in: I was greeted as a valued guest. The room: huge, beautifully furnished, extremely comfortable bed, comfortable desk and work area (necessary; I was on a business trip); huge television with several English language choices; and phenomenal bathroom with top-notch toiletries, and huge shower. The restaurant: gigantic breakfast buffet with... More 

Helpful?
Thank SAC-from-Montreal
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear SAC-from-Montreal, Thank you very much for taking the time to share such a comprehensive review of your recent stay with us. It was a great pleasure to read your comments about our newly spacious room, abundant breakfast buffet and the great location. Meeting and in many cases exceeding the expectations of our guests is our daily goal and whatever... More 

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Shanghai

Address: 500 Weihai Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: $269 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Shanghai 5*
Number of rooms: 422
Reservation Options:
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Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons
Hotel Style:
#19 Spa Hotel in Shanghai
#27 Business Hotel in Shanghai
#27 Luxury Hotel in Shanghai
#32 Family Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#165 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Shanghai staff and other travellers.
3 questions
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Questions? Get answers from Four Seasons Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New rooms are very modern, look great!”
 of 5 bubbles danwU6553RK, 14 Nov 2016 | Read review
“the executive suites are newly refurbished and very spacious.”
 of 5 bubbles thesullivan, 12 Nov 2016 | Read review
“I think all rooms have city views which is fine as i think Shanghai is beautiful. Great place to visit, an amazing night life....”
 of 5 bubbles DubiousN, 4 Nov 2016 | Read review
“Ask for a refurbished on, I think they may all be now.”
 of 5 bubbles relaxationaddict, 6 Sep 2016 | Read review
“If you don't mind heights the higher the better”
 of 5 bubbles jacka112, 6 Sep 2016 | Read review
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