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Four Seasons Hotel Shanghai

1,245 reviews
#22 of 5,222 Hotels in Shanghai
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Traveller (515)
Room & Suite (190)
Dining (55)
Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“nanjing west”(9 reviews)
“business trip”(32 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Four Seasons Hotel Shanghai
Special Offer: Early Bird Offer
Hotel packages
Contact Info
Name/address in local language
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Reviews (1,245)Write a Review
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178
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All reviewsnanjing westchinese restaurantbusiness triplobby loungebreakfast buffetroom serviceluxury hotelconcierge staffexcellent stayf bgreat roomindoor poolexcellent hotelhotel roomcentral locationgrand hyattrooms are large
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1 - 5 of 769 reviews
Reviewed 1 week ago via mobile

Very good hotel with friendly staff but you would expect that, wouldn‘t you? What’s really outstanding is the breakfast. That alone would be worth another visit. I spent here one week and I still couldn‘t try all the different styles and flavours.

Thank Robert B
Reviewed 3 weeks ago

A luxury experience from beginning to end...nothing was too much trouble. Excellent service, especially from the front of house and restaurant teams. Rooms were equipped with everything and the cleanliness was complete attention to detail...would return immediately if returning to Shanghai. Thank youMore

Review collected in partnership with Four Seasons
Thank mary2mcintyre
Response from FourSeasons_Shanghai, Manager at Four Seasons Hotel ShanghaiResponded 1 week ago

Dear mary2mcintyre, Thank you for staying with us and for taking the time to review us on Trip Advisor. I'm glad to know that you had a wonderful stay and I enjoyed reading your comments about the pleasant service and comfortable room that made your...More

Reviewed 3 weeks ago

The hotel is very well located, good service and continental breakfast with eastern standard. A negative point is that there is no good closure of doors at entrance and in the hotel and in the breakfast room it was Always very cold (I was there...More

Thank Paolo T
Response from FourSeasons_Shanghai, Manager at Four Seasons Hotel ShanghaiResponded 2 weeks ago

Dear Paolo T, Thank you for choosing to stay with us and really appreciate for taking the time to review us on Trip Advisor. I'm delight to read your kind remark about our great location, good service and nice breakfast. We have taken a note...More

Reviewed 3 weeks ago

Certainly a very good quality hotel though under the Four Seasons brand the design and decor of public areas and the room felt slightly below 5 star experienced elsewhere. I was also disappointed at the high prices charged in the restaurants for F&B - I...More

Thank PhilipRylah
Response from FourSeasons_Shanghai, Manager at Four Seasons Hotel ShanghaiResponded 2 weeks ago

Dear PhilipRylah, Thank you for staying with us. We really appreciate your kind remarks and for taking the time to review us on Trip Advisor. It was a pleasure to read you comments that your appreciate our location and service. We offer different dining options...More

Reviewed 3 weeks ago

This was my first stay in FS China, nonetheless experiences in Bali, Singapore and Vancouver prepared me to be excited. I refuse to give 30 minutes of my time to a room questionnaire, paper waste to the HOD who works in Singapore. I rate the...More

Thank gmsvernon
Response from FourSeasons_Shanghai, Manager at Four Seasons Hotel ShanghaiResponded 2 weeks ago

Dear gmsvernon, Thank you very much for sharing with us your recent experience at the Four Seasons Shanghai. I'm sorry to read that your stay did not fully meet your expectation. Please rest assured that your feedback has been shared with the related departments for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$211 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Shanghai
#19 Spa Hotel in Shanghai
#22 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#183 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$211 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Shanghai
#19 Spa Hotel in Shanghai
#22 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#183 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (515)
Room & Suite (190)
Dining (55)
Pool & Beach (7)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
Heather A
5 January 2018|
AnswerShow all 3 answers
Response from babadubab | Reviewed this property |
Yes, coming out of the hotel door you make a right turn and there is an ashtray where you can smoke.
0
Votes
Simonfung
13 December 2016|
AnswerShow all 5 answers
Response from dariusfirouzian | Reviewed this property |
didn't see any so called renovations but I could definitely smell the "renovations" guess it is not very healthy
0
Votes
Simonfung
13 December 2016|
AnswerShow all 2 answers
Response from Jpwesel | Reviewed this property |
Its done! Looks really good
0
Votes
Google Translation
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123
Room Tips
"Best location in Shanghai"
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"always get the higher floors..."
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"Ask for a corner suite for an extra wow factor!"
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"Higher floors are better if one wants a street view"
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