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Regal International East Asia Hotel

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#79 of 4,573 Hotels in Shanghai
Certificate of Excellence
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351 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Convenient, within vicinity of train station, dining places and shopping mall. Well maintained room. However breakfast needs improvement. Staff are friendly and approachable. In general, I would recommend it to friends for business and leisure.

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Helpful?
Thank seeling
Peterborough, United Kingdom
Reviewed 1 week ago

We stayed 3 nights in this hotel. Found this very comfortable the rooms were large and clean. We had course to seek the assistance of the concierge on a couple of occasions and found them to be most helpful due to the language barrier. They sorted out our problems with no problem and were grateful to them. However, we did...

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Helpful?
Thank LINDA M
Marilyn L, Public Relations Manager at Regal International East Asia Hotel, responded to this review

Dear LINDA M, Thank you for staying with us and leaving your valuable comments. We are glad to know that overall you have enjoyed your stay with us. We are proud to be in a geographical centre of Shanghai allowing our guests to have easy access to several leisure and commercial areas. We are particularly happy to learn that you...

Reviewed 3 weeks ago via mobile

I have stayed here on numerous occasions for business. I was asking myself why I continue to punish myself with such bad and uncoordinated service. I guess its the location and that is why i give it one star. Although i am a regular customer I am regularly denied my request for a non smoking room, it's always a battle...

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Helpful?
Thank Gary E
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Mr. Economides, First of all, thank you for your continuous support , especially knowing that you have trusted to stay with us for numerous times. It is disappointing to learn about your experience during your stay. All described situations were not in line with our service standards and your experience is not the one we pride ourselves on. We...

Kent, UK
Reviewed 4 weeks ago

We were only here 2 nights but thoroughly enjoyed our stay. The room was very spacious, immaculately clean and a great location. The breakfast is amazing and even at 6.30am there is so much on offer....would definately stay again

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Helpful?
Thank Candice M
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Candice M, Thank you for choosing us and your wonderful compliments are highly appreciated! Knowing that we were able to create a memorable experience for you and your travelling companion is the best reward for us! We are delighted to know that you have enjoyed our location, room and cleanliness as well as breakfast offerings. We hope you enjoyed...

Reviewed 2 November 2016

the staff is very friendly and helpful, the hotel is an easy Taxi ride to the domestic airport and the facilities are great. I travel for business and have been staying at the Regal when I visit over the past 6 to 8 years. For me, the near by parks are great places to take a relaxing walk while inside...

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Helpful?
Thank Jimmy D
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Jimmy D, Thank you for such a wonderful detailed, warm and encouraging feedback. We pride ourselves in being able to provide a unique experience in every aspect of our guests' stay. We are delighted to learn that you have had a great time staying with us and we really appreciate your consistent support over the past several years. We...

Mumbai (Bombay), India
Reviewed 30 October 2016

This hotel surrounded by nice locality, mall and plenty of restaurants, has modernized its rooms with ideally suited to businessman's need particularly for twin sharing with separate toilet and washbasin and a decent size room with plenty of electrical charging points and a nice gym, each trade mill fitted with individual TV at a reasonable rate. The staff is also...

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Helpful?
Thank Bidyut S
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Bidyut S, Thank you for choosing us and leaving your valuable comments. We are glad to know that we were able to meet your expectations in all areas. It is certainly a compliment knowing that our facilities and our service creates the perfect rest and relaxation that our guests deserve. We are grateful for your continued support and look...

Dublin, Ireland
Reviewed 29 October 2016

The Regal Hotel is a large hotel with lots of sports facilities (tennis, bowling, table tennis, swimming pool etc.) A great location on a tree-lined street and two blocks from No 1 Metro line (direct to Main Station). The lobby is magnificent and leads directly to the dining and bar area. The rooms are reached by lifts (card operated) and...

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Helpful?
Thank Far2G0
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Far2G0, Thank you for choosing us and leaving your valuable comments. While it is great to know that you liked our location, hotel and sports facilities, we as well will look into the areas of improvement such as wifi in the room as well as the bathroom floor that you’ve mentioned. We apologize for the inconvenience caused by the...

Reviewed 28 October 2016 via mobile

Hotel was a very pleasant surprise for first contact in China. Very large room, well appointed, even had a TV channel guide which really helps people from out of country. Beds were very comfy and warm. The bathroom had no tub , but the huge shower was a plus for us. Would have been better if the sliding glass door...

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Helpful?
Thank Linda B
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Linda B, Thank you for staying with us and sharing your experience. We are very happy to know you have had an overall great experience with us. Thank you for sharing some areas that need to be improved. For your next stay, please feel free to let us know your favour of the bathroom style so that we can...

Ashdod, Israel
Reviewed 27 October 2016

What can I say about this hotel, nothing good. Let's start from the food, they serve frozen hamburger ummm, I complained but no one even came to me to appologize or suggest replacement, the pool is in the buiding outside the hotel, so I passed the street to go to the pool and I was even more surprized that in...

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Helpful?
Thank Ashdodgirl
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Ashdodgirl, Thank you for choosing us and leaving your comments. We very much appreciate your honest and thorough feedback based on your stay and we consider our guests' feedback as the most efficient way to improve ourselves. Our culinary team will pay more attention to the food temperature while service training has been conducted to improve our in-room dining...

Quechee, Vermont
Reviewed 22 October 2016

Not a bad experience but not excellent either. Rooms are large but mine was a little old and though generally clean there were stains all over the carpet. Also areas around the shower were dirty and it needed a deep clean. A very minor disappointed was the shampoo and shower gels options. For someone who uses those so I don't...

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Helpful?
Thank SAD6
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear SAD6, Thank you for choosing us and providing constructive feedback based on your stay with us. We regret that you encountered challenges during your stay and appreciate that you have brought the issue to our attention. From your comments we gathered that you are favoured in new renovated room with higher floor, we will therefore make a remark and...

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Staying in Former French Concession

Neighbourhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The luxurious 5-star Regal International East Asia Hotel is ideally located on the oriental “Champs-Elysees”, the laudatory name of Hengshan Road with cafes, bars, exquisite shops and beautifully arranged gardens as well as various kinds of foreign-style houses scattered along the dense boulevard. This impressive tree-lined promenade stretches to the two ends of famous commercial and leisure centre – Xu Jia Hui and Huai Hai Road; and the prestigious diplomatic district is within walking distance from Shanghai’s best dining, shopping, night life and entertainment venues. ... more   less 

Additional Information about Regal International East Asia Hotel

Address: No.516 Hengshan Road, Shanghai 200030, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Xujiahui
Price Range: $121 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Regal International East Asia Hotel 4.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Hotel Regal International East Asia
Hotel Style:
#43 Spa Hotel in Shanghai
#63 Business Hotel in Shanghai
#76 Luxury Hotel in Shanghai
#92 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Regal International East Asia Hotel staff and other travellers.
4 questions
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Questions? Get answers from Regal International East Asia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors at the rear”
 of 5 bubbles V1464QOlindam, 3 Dec 2016 | Read review
“higher floor”
 of 5 bubbles BBSen, 30 Oct 2016 | Read review
“The hotel has over 20 floors ... you might want a hotel room high up and with an outside view.”
 of 5 bubbles Far2G0, 29 Oct 2016 | Read review
“If you have to stay in this hotel don't order food there”
 of 5 bubbles Ashdodgirl, 27 Oct 2016 | Read review
“Higher floors are better for views.”
 of 5 bubbles SAD6, 22 Oct 2016 | Read review
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