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The Portman Ritz-Carlton, Shanghai

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Traveller (770)
Room & Suite (246)
Dining (64)
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Overview
  • Excellent57%
  • Very good28%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“din tai fung”(17 reviews)
“club level”(56 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from The Portman Ritz-Carlton, Shanghai
Special Offer: Member Rates
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Offers from The Portman Ritz-Carlton, Shanghai
Special Offer: Member Rates
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,045)
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Traveller rating
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736
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All reviewsdin tai fungclub levelhigh end shoppingnanjing roadbit datedbusiness tripluxury hoteljing'an templeexcellent hotelbreakfast buffethotel is locateddumplingsfitness centerthe executive loungefrench concessionbusiness hotelsubway station
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1 - 5 of 1,322 reviews
Reviewed yesterday

My first time to mainland China First I was very concerned about a 30 hour round trip flight to Shanghai, of course we have to factor in that this is my first time visiting a communist country to do business. Man let me tell you...More

1  Thank Ronnie_W216
Reviewed 3 days ago

This is a typical Ritz for service and style. The rooms are a little dated but very well appointed. The location is very good and is walking distance to “watch street” where you will find a plethora of Swiss watch retailers. Cab rides from here...More

1  Thank Aldo B
Reviewed 5 days ago

It was my first business trip to Shanghai and Portman Ritz Carlton was chosen for its excellent location: 5mins walk to the local office. Everything seemed perfect, the room was a bit old though. It was really exciting to know that my package includes access...More

1  Thank simonewang1979
Reviewed 6 days ago via mobile

This is an amazing hotel, with top-end standards. I stayed 2 weeks for a business trip and I could not find a single point to complain. Starting with the check-in directly in the room, with a very kind, polite and competent employee. I had an...More

1  Thank Francesco G
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 5 days ago

Dear Francesco G, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful feedback with us. We are delighted to know that you had a...More

Reviewed 1 week ago via mobile

great location, amazing foods, fabulous service, housekeeping quickly, sweety notes , traffic good, some shopping mall around hotel, some nice restaurant...... Monica from guest relations is very helpful and niceMore

Review collected in partnership with 单个酒店
1  Thank 821,435,216
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 5 days ago

Dear 821435216, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful feedback with us. We are delighted to know that the genuine care provided...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$163 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Shanghai
#24 Spa Hotel in Shanghai
#32 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#503 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$163 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Shanghai
#24 Spa Hotel in Shanghai
#32 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#503 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (770)
Room & Suite (246)
Dining (64)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
isme_linSS
25 December 2017|
AnswerShow all 4 answers
Response from D0rindaW | Reviewed this property |
You get points for staying but we didn’t get executive lounge access. You should double check with your Ritz or Marriott reservations line in case anything has changed.
1
Vote
isme_linSS
25 December 2017|
AnswerShow all 6 answers
Response from safoura-ari | Reviewed this property |
With the same status (gold members) as we are, the hotel upgrade our room to a beautiful suite but no access to the club lounge.
1
Vote
EuroAsiaJetter
13 October 2017|
AnswerShow all 5 answers
Response from Robertsonland | Reviewed this property |
I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
1
Vote
Room Tips
"All rooms are good"
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"Be sure to book 1 bedroom premier suite."
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"High floor"
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"My "Shanghai Room " was located on floor 29 with a nice view"
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