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The Portman Ritz-Carlton, Shanghai

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Room & Suite (298)
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Room & Suite (298)
Dining (73)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Discover a breathtaking 5-star luxury hotel - The Portman Ritz-Carlton, Shanghai. Our award-winning hotel in Shanghai, China sits in the upscale Nanjing Road entertainment, dining and shopping complex, enthralling guests with an unparalleled and impeccable accommodations.
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Property amenities
Pool
Business Centre with Internet Access
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Hotel links
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Hotel packages
Location
Full view
Neighbourhood
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
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Reviews (2,612)
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1,451 results
Traveller rating
834
357
163
56
41
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Time of year
LanguageEnglish
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834
357
163
56
41
Show reviews that mention
All reviews din tai fung the club lounge high end shopping nanjing road bit dated business trip luxury hotel jing'an temple breakfast buffet hotel is located excellent hotel dumplings fitness center french concession business hotel rc china
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1 - 5 of 1,451 reviews
Reviewed yesterday via mobile

It was my first trip to shanghai and I’m not good at chinese but when i checked in the room at reception desk,i met sherry and she helped me with translate.After that guide me and give prime information for me.Sherry was thoroughly kind ,helpful and...More

Review collected in partnership with 单个酒店
Date of stay: December 2018
1  Thank Yeonjinjang
Reviewed 1 week ago via mobile

Extremely old rooms, its a shame to the Ritz Carlton Name. Dont stay in this hotel! You can stay in much better hotels with better rooms for the same $ or even less. The Rug is very old. No pressure in the shower. The air...More

Date of stay: December 2018
Thank Relax763019
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded yesterday

Dear Relax763019, Thank you for taking the time to post this review. As we take a genuine interest in all the candid feedback we receive, I regret to read your comments and I am eager to clarify on your experiences and discuss your actual experiences...More

Reviewed 1 week ago

Good location. Within walking distance of malls and fine dining options. Service is excellent as expected from the Ritz.A request for a takeaway breakfast at an early hour was delivered to the room punctually.More

Date of stay: November 2018
1  Thank Clubmoon
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

Dear Clubmoon, Thank you very much for choosing The Portman Ritz-Carlton, Shanghai and we appreciate you taking time to share your hotel experience with us. We are glad to know that our Ladies and Gentlemen provided excellent service and left you a delightful impression during...More

Reviewed 1 week ago via mobile

From the airport directly to the hotel,I felt tired,but Sherry made me feel warm and helped me solve all the problems of staying.It’s a very nice experience.Thanks Sherry!Next I will come to Ritz-Carlton Hotel!More

Date of stay: December 2018
1  Thank Guide55420299218
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

Dear Guide55420299218, Thank you for taking the time to write a lovely review about the hotel. At The Ritz-Carlton, we pledge to provide the finest personal service and facilities for all of our guests to enjoy a warm, relaxed yet refined ambiance. It is delightful...More

Reviewed 1 week ago

The service is good and the room is very clean and comfortable. The view of this room is nice. The Breakfast has a large variety of choice with great quality. The transportation is very convenient. I enjoyed my business trip in this hotel and will...More

Date of stay: December 2018
1  Thank Catherine_hong2018
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

Dear Catherine_hong2018, I would like to thank you for taking the time to share the details of your review. We are delighted to learnt that you had a pleasant business trip and enjoyed the view of the room and breakfast in our hotel. It is...More

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Questions & Answers
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CJFAV
6 November 2018|
AnswerShow all 4 answers
Response from lisammc285 | Reviewed this property |
We had a King bed. I emailed the concierge with a question about private tours and they got back to me quickly.
0
Votes
ArchieTN
15 September 2018|
AnswerShow all 5 answers
Response from Idracab31 | Reviewed this property |
It was relocated to another floor. Not as spacious but more than acceptable. Anyway, for good to great !
0
Votes
TravGal10
3 September 2018|
AnswerShow all 2 answers
Response from ReneM2134 | Reviewed this property |
I had a (very) outdated room but they said thy have started renovation. Best is that you specifically ask for a renovated one for you and your friends to be sure you get one.
0
Votes
Room Tips
"High floor with city view"
Clubmoon
1 week ago
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"High Floor, Corner Suite,"
KWSKAN
4 weeks ago
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"When you achieve a higher status in their reward program, you can get a room on the top floors."
michael_de123
6 Nov 2018
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"Out in your request when you book the room."
Fearless362134
21 Oct 2018
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PRICE RANGE
US$187 - US$345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海波特曼丽嘉酒店the portman ritz-carlton shanghai hotel shanghairitz carlton shanghaiportman ritz carlton shanghairitz shanghaishanghai ritz-carlton
FORMERLY KNOWN AS
The Portman Ritz-Carlton Shanghai
LOCATION
ChinaShanghai RegionShanghaiJing'an
NUMBER OF ROOMS
610
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