We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Portman Ritz-Carlton, Shanghai

Save
Share
Traveller (893)
Room & Suite (465)
Dining (112)
Overview
  • Excellent62%
  • Very good25%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“din tai fung”(18 reviews)
“club level”(56 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from The Portman Ritz-Carlton, Shanghai
Special Offer: Member Rates
Hotel packages
Offers from The Portman Ritz-Carlton, Shanghai
Special Offer: Member Rates
Hotel packages
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
1 Oct2 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$186.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shanghai hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6810a8dbb0fa4d2daa8524de75158b14", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302253,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78346201],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2018},"checkout":{"day":2,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":186,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6810a8dbb0fa4d2daa8524de75158b14","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":186,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":186,"highestMetaPriceDisplay":-1,"hotelName":"The Portman Ritz-Carlton, Shanghai","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY4MTBhOGRiYjBmYTRkMmRhYTg1MjRkZTc1MTU4YjE0IiwiQUlLIjoiOTkyYjlmMjJlNTY2NGQyZDk3MzkyZTY5MmVhNWExMzIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/10/2018", "checkOut": "02/10/2018", "lowestPrice": "US$186", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78346201":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,269)
Filter reviews
1,394 results
Traveller rating
792
352
158
53
39
Traveller type
Time of year
LanguageEnglish
More languages
792
352
158
53
39
Show reviews that mention
All reviewsdin tai fungclub levelhigh end shoppingnanjing roadbit datedbusiness tripjing'an templehotel is locatedbreakfast buffetdumplingsfitness centerfrench concessionbusiness hotelshopping mallthe executive loungesubway stationchina
FilterEnglish
Updating list...
1 - 5 of 1,394 reviews
Reviewed yesterday

Great hotel. Very nice hotel on Nanjng West Road. Rooms are clean, with a massive bed. Lobby & amenities are excellent. Just outside hotel are lots of western eating options which is great. Would defiantly stay again.

1  Thank Conrad R
Reviewed 2 days ago

Not my first trip to Shanghai, but my first time staying at the Portman. Can't say enough good things about the staff; the young people working in the lobby to greet and assist you were always smiling and ready to help. I met Peggy -...More

1  Thank David C
Reviewed 6 days ago via mobile

I love the hotel overall, the location awesome .. everything next to it. The rooms comfortable and the size very good.. the staff/service everything perfect Thank you Ritz , I will come back for sure as usualMore

Thank Anood K
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 5 days ago

Dear Anood K, Thank you very much for choosing The Portman Ritz-Carlton, Shanghai. I am delighted to hear our hotel is your first choice in Shanghai and our accommodation and service has left you a delightful impression during your stay. We strive to be your...More

Reviewed 1 week ago via mobile

Our family has lived in the portman rc for a month, sherry has been taking care of us all the time, my three kids like her very much, my little daughter only let her hug.she always said just only sherry ! We take sherry as...More

1  Thank 1,057,735,149
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

Dear Mr. Taka, Thank you for taking the time to write a lovely review about the hotel. The genuine care and comfort of our guests, especially our young guests, is our highest mission. I am thrilled to learnt that your family already take Sherry as...More

Reviewed 1 week ago via mobile

Overall is very good. The concierge and receptionist are very kind. I arrived at around 2am and they still gave me warm welcome and helped put my luggage in my room. Also get greetings from Jennifer when I was staying in the lodge waiting for...More

Review collected in partnership with 单个酒店
Thank liuleo60
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

Dear liuleo60, Thank you very much for choosing The Portman Ritz-Carlton, Shanghai and we appreciate you taking time to share your hotel experience with us. We are glad to know that the exceptional service provided by our Ladies and Gentlemen has left you a delightful...More

View more reviews
About
Description
Discover a breathtaking 5-star luxury hotel - The Portman Ritz-Carlton, Shanghai. Our award-winning hotel in Shanghai, China sits in the upscale Nanjing Road entertainment, dining and shopping complex, ...More enthralling guests with an unparalleled and impeccable accommodations. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Romantic
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (893)
Room & Suite (465)
Dining (112)
Pool & Beach (17)
Business Centre & Event Rooms (28)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
ArchieTN
15 September 2018|
AnswerShow all 2 answers
Response from IHoHK | Reviewed this property |
It does not affect my stay.
0
Votes
TravGal10
3 September 2018|
Answer
Response from ReneM2134 | Reviewed this property |
I had a (very) outdated room but they said thy have started renovation. Best is that you specifically ask for a renovated one for you and your friends to be sure you get one.
0
Votes
koin_12
29 August 2018|
AnswerShow all 4 answers
Response from DaisyC153 | Reviewed this property |
No sure about the size but probably about 25 m and it’s ok for lap swimming
1
Vote
Room Tips
"room number between XX11-XX15 has an amazing view of the city!"
Read review
"Ask for an upgrade. Or talk about your needs to the check-in clerk. Each employee at this hotel really..."
Read review
"Try and get a room away from the local building work"
Read review
"Best Hotel in the Jing'an area"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing