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The Portman Ritz-Carlton, Shanghai

No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$54 US$234*US$181*
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Traveller (484)
Room & Suite (126)
Dining (39)
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    • Excellent48%
    • Very good33%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hotel complex” (13 reviews)
    “nanjing road” (70 reviews)
    “din tai fung” (13 reviews)
    Free Wifi
    Room Service
    Fitness centre
    5 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews hotel complex nanjing road din tai fung club level high end shopping bit dated breakfast buffet business trip jing'an temple central location concierge desk rc starbucks supermarket renovation malls luxury expats properties puxi
    Reviewed 30 June 2013

    I've stayed at this Ritz Carlton 2 times and while the service and rooms are fine, the hotel is kind of dated. To enter the hotel, you have to walk through a drive-way area that looks kind of like a parking garage - its covered...More

    Reviewed 27 June 2013

    You can't go wrong with a Ritz Carlton - large room, comfortable bed, excellent service. The best thing about the hotel though is the fact that it has many shops and restaurants around it - not within the hotel, but you don't even have to...More

    Reviewed 24 June 2013

    excellent hotel , well located , very nice rooms , great bathroom with shower and bathtob , Asprey amenities ,very clean , I enjoyed a great massage after flying 11 hours from Paris , good food at the buffet restaurant nice decoration

    Reviewed 24 June 2013

    I'll start with a disclaimer, I was up on one of the executive/business levels, so my experience may have been better than what is offered to most guests. However, with that being said, I was extremely pleased with this hotel. The rooms were large and...More

    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, Shanghai

    Thank you for choosing The Portman Ritz-Carlton, Shanghai for your recent stay and thank you sharing your feedbacks. I am happy to read your comments and learn that you had an enjoyable experience with us, and I will share your comments with the team who...

    Reviewed 21 June 2013

    Their Shanghai girls ritual in the evenings is very charming. My room service lady saw that I liked to drink more water so not only provided more but left a sweet handwritten note. Next to the Jing'An Temple and opposite the Shanghai Exhibition Center you...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Traveller (484)
    Room & Suite (126)
    Dining (39)
    Pool & Beach (9)
    The heart of this neighborhood is the
    Jing'an Temple, while the main artery of
    excitement and entertainment is West
    Nanjing Road. Close to the Former French
    Concession, the area has a similar draw
    for foreign residents but displays a more
    commercial character. Large, flashy malls,
    luxe residential high-rises and trendy
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    372 reviews
    .05 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    214 reviews
    .09 km away
    Element Fresh Restaurant
    542 reviews
    .06 km away
    Pure and Whole (Yanping Road)
    107 reviews
    .10 km away
    Nearby Attractions
    West Nanjing Road
    116 reviews
    .09 km away
    Shanghai Exhibition Center
    28 reviews
    .43 km away
    Westgate Isetan Department Store
    23 reviews
    .53 km away
    Shanghai Shangcheng
    22 reviews
    .28 km away
    Questions & AnswersAsk a question
    We will be staying at the Portman Ritz-Carlton in April and wonder whether it is worth eating dinner in the restaurant there or if there are better places nearby. We would prefer to begin our China trip eating Chinese food and it looks like the restaurant is a steak house. Ideas?
    23 March 2017|
    Answer Show all 5 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    Annie H
    can you book a lower floored room as can't use lifts x
    6 March 2017|
    Answer Show all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    Is it possible to open Google and Facebook at Portman Ritz Carlton?
    10 October 2016|
    Answer Show all 8 answers
    Response from Anne F | Reviewed this property |
    Sorry you can't access Google or Facebook in China
    Room Tips
    "Make sure to check your room clean before checking in"
    kennethmcmullin, 5 days agoRead review
    "Top floor have an excellent view"
    HowardKlooster69, 8 days agoRead review
    "room including breakfast"
    Jae L, 1 month agoRead review
    "Reserve your room early. This is a very popular hotel."
    Alden Bruce B, 2 months agoRead review
    "If you are going to go with the option of the Club on the 43rd floor you might want to get a floor near that..."
    Chzguy, 2 months agoRead review
    "upper floors give you a great view of Shanghai providing the polution levels are low."
    Ruth L, 2 months agoRead review
    "Last floor next to the club"
    davidespana2016, 3 months agoRead review
    "the room we didn't like because it looked kind of beat up was 1820."
    AliB31, 4 months agoRead review
    "Unless they get it together it is not worth the stay"
    enrico m, 4 months agoRead review
    "Away from the lifts"
    adelaidesummer, 4 months agoRead review
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