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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$182
    US$150
    SAVE US$32
    US$160
    US$160
    Traveller (540)
    Room & Suite (130)
    Dining (42)
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    Overview
    • Excellent53%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hotel complex” (13 reviews)
    “din tai fung” (15 reviews)
    “nanjing road” (77 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
    Hotel packages
    Four Seasons Hotel Shanghai
    1,092 reviews
    #24 of 5,082 hotels in Shanghai
     
    The Ritz-Carlton Shanghai, Pudong
    1,503 reviews
    #3 of 5,082 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    728 reviews
    #10 of 5,082 hotels in Shanghai
     
    The PuLi Hotel and Spa
    1,450 reviews
    #5 of 5,082 hotels in Shanghai
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,608)
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    There are newer reviews for The Portman Ritz-Carlton, Shanghai
    See the most recent reviews

    611 - 615 of 1,068 reviews

    Reviewed 8 July 2014

    I am a regular client of The Portman Shanghai. I went to the taxi line yesterday to take a cab to a business destination and was faced with a concierge who neither spoke nor read English. I was forced to return to the front desk...More

    Thank cabotcroll
    Response from Derekaflint, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 10 July 2014

    Dear valued guest, Thank you for taking the time to provide us with feedback regarding your recent stay. It is unfortunate to learn that we did not meet your expectations in regards to our taxi dispatcher. Please know that your satisfaction is very important to...More

    Reviewed 30 June 2014

    As expected service is excellent all staff speak basic English. The hotel is conveniently located off subway line 2 and bus line 20 from PNG airport. Access into hotel is a bit difficult as there was no actual front entrance in the classic sense. Be...More

    Thank entboy2013
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 July 2014

    Dear Guest, Thank you for choosing The Portman Ritz-Carlton for your recent stay. I am very glad to read your compliments on the club, spa, transportation and the staff; and I am pleased to learn that you had an enjoyable time with us. Please know...More

    Reviewed 27 June 2014

    There are several excellent hotels in Shanghai, but the Portman Ritz-Carlton has become our go-to hotel for its convenient location. The rooms and facilities are well maintained and the service is consistently excellent. Good value of the money. Breakfast is a disappointment, but you can...More

    1  Thank Kevin C
    Response from Alvin J, Front of House Manger at The Portman Ritz-Carlton, ShanghaiResponded 28 June 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and consistent service provided by our Ladies...More

    Reviewed 26 June 2014

    Had a week's meeting here. The overall hotel is dated in its design, with dim lights and dark walls. The meeting rooms are gloomy. there is one smaller meeting room (max seating of 4 round tables of 5 seats each table) with some natural light...More

    Thank Yuzimomo
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 27 June 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 25 June 2014

    This hotel, truly is a 'home away from home'. Our beautifully appointed room on 39th Floor, gave us access to the Club Lounge, where staff provided impeccable service throughout our stay. The food and drinks on offer all day long, was wonderful. The ambassadors at...More

    1  Thank AuntyNives
    Response from Jenny Z, Executive Assistant Manager at The Portman Ritz-Carlton, ShanghaiResponded 26 June 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Four Seasons Hotel Shanghai
    1,092 reviews
    #24 of 5,082 hotels in Shanghai
     
    The Ritz-Carlton Shanghai, Pudong
    1,503 reviews
    #3 of 5,082 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    728 reviews
    #10 of 5,082 hotels in Shanghai
     
    The PuLi Hotel and Spa
    1,450 reviews
    #5 of 5,082 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$145 - US$269 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #47 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #159 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Hotels.com, Ctrip TA, Expedia, Travelocity, TripOnline SA, Priceline, Hotwire, Cancelon and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (540)
    Room & Suite (130)
    Dining (42)
    Pool & Beach (9)
    Hotel & Grounds (339)
    Bathroom (59)
    Business Centre & Event Rooms (5)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Yin Fa Hotel
    19 reviews
    .40 km away
     
    Magical Kirin Hotel
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    .48 km away
     
    Pei Mansion Hotel
    62 reviews
    .13 km away
     
    Shanghai JC Mandarin Hotel
    451 reviews
    .15 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    432 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    237 reviews
    .09 km away
    LYNN Modern Shanghai Cuisine
    85 reviews
    .10 km away
    Big Bamboo Sports Bar & Grill Shanghai
    156 reviews
    .12 km away
    Nearby Attractions
    West Nanjing Road
    127 reviews
    .56 km away
    Hisamitsu department Store
    37 reviews
    .65 km away
    Shanghai Exhibition Center
    28 reviews
    .43 km away
    Westgate Isetan Department Store
    26 reviews
    .56 km away
    Ask a question
    Questions & Answers
    octobertravel2016
    23 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    2
    Votes
    Annie H
    6 March 2017|
    AnswerShow all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    0
    Votes
    aili73
    10 October 2016|
    AnswerShow all 8 answers
    Response from Anne F | Reviewed this property |
    Sorry you can't access Google or Facebook in China
    0
    Votes
    Room Tips
    "Try to get a room higher up, amazing views of the city."
    Read review
    "Club level access rooms are more expensive however views, drinks and food is included so if busy this is..."
    Read review
    "Higher floor rooms has great city view"
    Read review
    "Rooms on higher floors tend to be quieter."
    Read review
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