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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
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    08/10/2017 09/10/2017
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    US$194
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    Traveller (582)
    Room & Suite (140)
    Dining (48)
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    Overview
    • Excellent54%
    • Very good30%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (50 reviews)
    “hotel complex” (13 reviews)
    “din tai fung” (16 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
    Hotel packages
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    The PuLi Hotel and Spa
    1,479 reviews
    #5 of 5,112 hotels in Shanghai
     
    Shanghai JC Mandarin Hotel
    451 reviews
    #201 of 5,112 hotels in Shanghai
     
    Pei Mansion Hotel
    63 reviews
    #1,123 of 5,112 hotels in Shanghai
     
    Shanghai Meiliyuan Hotel
    5 reviews
    #1,448 of 5,112 hotels in Shanghai
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,679)
    There are newer reviews for The Portman Ritz-Carlton, Shanghai
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    621 - 625 of 1,119 reviews

    Reviewed 3 December 2014

    The Portman Ritz Carlton is a great Hotel located in the heart of Nanjing Road. The rooms are very nice and the service is what you would expect at a Ritz. They have a very convenient restaurant called Tables located on property for breakfast, lunch...More

    Thank ColonelTJ
    Response from Ryan T, Rooms Division Manager at The Portman Ritz-Carlton, ShanghaiResponded 7 December 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 28 November 2014 via mobile

    OVERALL SERVICE The service was actually quite good. From the lobby greeter, to the front desk service, overall very efficient and friendly. What surprised me was that the taxi stand security was also very friendly and gave clear direction. Just one small hiccup - when...More

    1  Thank True_Hotelier
    Response from Ryan T, Rooms Division Manager at The Portman Ritz-Carlton, ShanghaiResponded 30 November 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for taking the time to write a review for our hotel. We greatly value your comments and feedback and we...More

    Reviewed 20 November 2014

    We stayed here for 2 nights in October as part of a package holiday. The hotel is in a bustling area of Shanghai, with plenty of designer shops nearby. There is also a good selection of coffee shops and restaurants close by, including Pizza Express...More

    Thank Brenda B
    Response from Ryan T, Rooms Division Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 November 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 17 November 2014

    Love everything about this wonderful hotel. Though we have stayed here several times & always been pleased, this last trip they proved just how exceptional this hotel & its staff are. I became ill while in Shanghai, and was very sick for over a week....More

    Thank rosemaryf15
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 18 November 2014

    Dear Guest, It is great to hear that you love our hotel and enjoyed your time with us, we look forward to welcoming you back.

    Reviewed 16 November 2014

    The Ritz-Carlton Portman Hotel in Shanghai has a dramatic drive-up appearance with its huge red columns, statures of grand looking lions, and lovely pools. Inside, the lobby is huge and as busy as you might expect in a Chinese hotel. There are multiple staff members...More

    1  Thank alliharper
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 18 November 2014

    Dear Guest, It is great to hear that you love our hotel and enjoyed your time with us, we look forward to welcoming you back.

    The PuLi Hotel and Spa
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$178 - US$405 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #42 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #158 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Marriott, Orbitz, Ctrip TA, Agoda, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (582)
    Room & Suite (140)
    Dining (48)
    Pool & Beach (10)
    Hotel & Grounds (359)
    Bathroom (62)
    Business Centre & Event Rooms (7)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Shanghai Meiliyuan Hotel
    5 reviews
    .26 km away
     
    Pei Mansion Hotel
    63 reviews
    .13 km away
     
    Shanghai JC Mandarin Hotel
    451 reviews
    .15 km away
     
    The PuLi Hotel and Spa
    1,479 reviews
    .63 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    445 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    248 reviews
    .09 km away
    Element Fresh Restaurant
    572 reviews
    .07 km away
    Big Bamboo Sports Bar & Grill Shanghai
    158 reviews
    .12 km away
    Nearby Attractions
    West Nanjing Road
    130 reviews
    .56 km away
    Hisamitsu department Store
    37 reviews
    .65 km away
    Shanghai Exhibition Center
    29 reviews
    .43 km away
    Westgate Isetan Department Store
    27 reviews
    .56 km away
    Ask a question
    Questions & Answers
    r0m8470
    9 September 2017|
    Answer
    Response from mody771 | Reviewed this property |
    I don't know. Our stay was part of a guided Viking our of China and we had buses take us around. There were many attraction though within walking distance of the hotel. Taxi is cheap but bring a card with Hotel name in... More
    0
    Votes
    octobertravel2016
    23 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Annie H
    6 March 2017|
    AnswerShow all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    0
    Votes
    Room Tips
    "Ask for the suite...very spacious and comfortable"
    Read review
    "best location"
    Read review
    "Reply to the emails that they send to you before you arrive. You can also put your requests, etc on their..."
    Read review
    "eh...there is a luxurious haberdashery located in this hotel"
    Read review
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