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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$53
    US$233
    US$180
    US$233
    US$180
    US$233
    US$180
    Traveller (509)
    Room & Suite (130)
    Dining (41)
    The Ritz-Carlton Shanghai, Pudong
    1,354 reviews
    #2 of 4,998 hotels in Shanghai
     
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    Overview

    • Excellent49%
    • Very good32%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hotel complex” (13 reviews)
    “nanjing road” (73 reviews)
    “club level” (41 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Offers from The Portman Ritz-Carlton, Shanghai
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    The Ritz-Carlton Shanghai, Pudong
    1,354 reviews
    #2 of 4,998 hotels in Shanghai
     
    Swissotel Grand Shanghai
    1,103 reviews
    #42 of 4,998 hotels in Shanghai
     
    Four Seasons Hotel Shanghai
    1,010 reviews
    #24 of 4,998 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    679 reviews
    #11 of 4,998 hotels in Shanghai
     
    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,488)
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    651 - 655 of 1,488 reviews

    Reviewed 24 June 2014

    Though in the midst of a partial renovation (to be completed in August 2014), the Portman Ritz Carlton in Shanghai offers comfort and excellent service in a convenient setting. It's part of a residential development so, just outside its doors, there are an HSBC ATM,...More

    Thank Kneesa
    Response from Jenny Z, Executive Assistant Manager at The Portman Ritz-Carlton, Shanghai

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 22 June 2014

    This Ritz Carlton had excellent service, impeccable cleanliness and extremely friendly workers. The people cleaning my room constantly provided me personal service with little notes and extra things they noted I might like. The views from my room were excellent and the room was spacious....More

    Thank TrektheWorld
    Response from Jenny Z, Executive Assistant Manager at The Portman Ritz-Carlton, Shanghai

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 22 June 2014 via mobile

    After many years of doing so, I just spent 2 weeks at my 'home' in Shanghai. I adore this hotel. As one of the early 'Western' builds in the city, it is getting on in years - not that you would notice. This also means...More

    2  Thank ANNE R
    Response from Jenny Z, Executive Assistant Manager at The Portman Ritz-Carlton, Shanghai

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 20 June 2014 via mobile

    Stayed 2 nights. Cab driver wasn't quite sure of the hotel. It was about RMB170 from the Pudong airport. The main lobby is under renovation so it was a bit messy trying to figure out where the hotel was. Thankfully, the doormen were more than...More

    Thank Plus2kids
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, Shanghai

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 19 June 2014

    A nice hotel, good rooms, nice location - right amongst all the upmarket shopping. Friendly staff, good service. Breakfast is pretty decent with greater options for vegetarians. Many dining places in the hotels complex too.More

    Thank Arvind_Meera
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, Shanghai

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    The Ritz-Carlton Shanghai, Pudong
    1,354 reviews
    #2 of 4,998 hotels in Shanghai
     
    Swissotel Grand Shanghai
    1,103 reviews
    #42 of 4,998 hotels in Shanghai
     
    Four Seasons Hotel Shanghai
    1,010 reviews
    #24 of 4,998 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    679 reviews
    #11 of 4,998 hotels in Shanghai
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$169 - US$351 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #55 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #166 Best Value Hotel in Shanghai
    Photos
    Traveller (509)
    Room & Suite (130)
    Dining (41)
    Pool & Beach (9)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Nearby Hotels
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    Jing An Shangri-La, West Shanghai
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    .47 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    386 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    221 reviews
    .09 km away
    Element Fresh Restaurant
    551 reviews
    .07 km away
    LYNN Modern Shanghai Cuisine
    80 reviews
    .10 km away
    Nearby Attractions
    West Nanjing Road
    118 reviews
    .56 km away
    Shanghai Exhibition Center
    28 reviews
    .43 km away
    Westgate Isetan Department Store
    24 reviews
    .53 km away
    Shanghai Shangcheng
    22 reviews
    .28 km away
    Questions & AnswersAsk a question
    octobertravel2016
    We will be staying at the Portman Ritz-Carlton in April and wonder whether it is worth eating dinner in the restaurant there or if there are better places nearby. We would prefer to begin our China trip eating Chinese food and it looks like the restaurant is a steak house. Ideas?
    23 March 2017|
    Answer Show all 6 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    2
    Votes
    Annie H
    can you book a lower floored room as can't use lifts x
    6 March 2017|
    Answer Show all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    0
    Votes
    akko8833
    I checked in 20th and checked out 22th room no.1819. I lost belonging your hotel. I made a mistake that I asked about other hotel. But Debbie Wong,Assistant Quality Manager answered it kindly. My English level is not so high. and I do not find your e-mail address. Please tell me how to do and your address.
    23 January 2017|
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    Room Tips
    "Higher floors are quieter"
    Read review
    "3307 is Nice"
    Read review
    "Ask for a higher floor room which has great city views"
    Read review
    "Club level, away from lifts (44 FL)"
    Read review