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Crowne Plaza Shanghai

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Traveller (304)
Room & Suite (144)
Dining (37)
Overview
  • Excellent27%
  • Very good47%
  • Average19%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (700)
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Traveller rating
90
144
65
31
10
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LanguageEnglish
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90
144
65
31
10
Show reviews that mention
All reviewsjiaotong universitynew towerplatinum membernice hotelclub floorbit datedthree nightscomfortable bedshongqiao airportbreakfast buffetlanguage barrierfrench concessionan upgradestandard roomchinese restaurantenglish speaking staffhotel is situated
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1 - 5 of 340 reviews
A TripAdvisor Member
91
Reviewed 4 days ago via mobile

I am a returning guest to this hotel. I visited there 3 times in the past an always found it to be satisfactory. This time, I arrived after a long flights day from Cambodia via Kunming rather was delayed, and all I ever wanted was...More

1  Thank A TripAdvisor Member
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 3 days ago

Dear Guest, Thank you so much for your review of our Crowne Plaza Shanghai. We regret to learn about the disturbance you have experienced during your stay. After investigation, none of our staff member aware of the issues you or your colleague experienced, we didn’t...More

Hotel's Favourite
Reviewed 22 December 2017 via mobile

Nice hotel located in nice section. Subway is close walk, beds are incredibly comfortable and very friendly staff! The restaurant selections and coffee shops are nice, affordable and really charming. Very yummy breakfast in the morning and delicious lunch with a great selection of food.More

Thank Eric H
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 25 December 2017

Dear Eric H, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. Thank you for your full mark. You praised about our good location, comfortable beds, friendly staff delicious breakfast and lunch with great selections of foods. Thank you for your...More

Reviewed 1 week ago

Place to stay if you visit Jiao Tong University. Five minutes walk. Good rooms, good beds, quiet location, nice neighborhood - what more can one ask for? And finally a hotel with enough elevators. i will be back.More

Thank Reisende935
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 1 week ago

Dear Reisende935, Thank you for your stay in Crowne Plaza Shanghai. I am glad to hear you enjoyed your stay with us. We are pleased to bring you good room, comfortable beds, quiet location, nice neighborhood and enough guest elevators. Many thanks for your support...More

Reviewed 1 week ago via mobile

Nobody can speak English unfortunately in the hotel. Breakfast was not good and variety was low. Rooms were spacious enough. The location is not near the city center but 10 minutes walking to metro. Hard to find taxi. Supermarket is near. Also a good foot...More

Thank Maryam M
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 1 week ago

Dear Maryam M, Thank you for your stay in Crowne Plaza Shanghai and your comments. We glad to learn that you like our spacious room, convenient location with walk distance to 2 Metro lines as well as supermarkets, good foot massage around us. Regarding staff's...More

Reviewed 2 weeks ago via mobile

This hotel is in a good location. You can walk to Thumb Plaza for restaurants, gelati and shopping. Breakfast is really nice with lots of options. Staff is great! Nice workout area as well. Rooms have refrigerator, large bathroom, etc. The windows really need to...More

Thank Leslie A
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$97 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#113 Business Hotel in Shanghai
#117 Luxury Hotel in Shanghai
#486 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#113 Business Hotel in Shanghai
#117 Luxury Hotel in Shanghai
#486 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (304)
Room & Suite (144)
Dining (37)
Pool & Beach (3)
Business Centre & Event Rooms (17)
Nearby
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and
entertainment centers, lies an expansive area of
residential neighborhoods peppered with lifestyle
pockets that have their own unique attractions. The
schools have formed pockets of international
communities throughout Gubei, Hongqiao and Minhang.
Quite a few entertainment and shopping centers have
built up over the years to cater to these communities.
...More
Questions & Answers
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texastwosome22
29 April 2017|
AnswerShow all 5 answers
Response from John W | Reviewed this property |
There are a few options. Taxi usually around 45min and about 150rmb. Metro rail ( subway although may not be operating by the time you get thru customs etc ) that late at night. As you exit with your bag while still in... More
1
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Room Tips
"Quiet neighborhood so not very important."
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"Executive Rooms and Rooms in the new building."
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"Since we were in group tour we didn't have a choice yet we got an exceptional room, fairly large bathroom..."
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"All rooms are very spaceous and quiet"
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