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Crowne Plaza Shanghai

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Traveller (304)
Room & Suite (144)
Dining (37)
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Overview
  • Excellent27%
  • Very good48%
  • Average19%
  • Poor5%
  • Terrible1%
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (703)
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91
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10
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91
144
66
31
10
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All reviewsjiaotong universitynew towerplatinum membernice hotelclub floorbit datedthree nightscomfortable bedshongqiao airportbreakfast buffetlanguage barrierfrench concessionan upgradestandard roomchinese restaurantenglish speaking staffhotel is situated
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1 - 5 of 342 reviews
Reviewed today

One of the best hotels I have ever stayed in. Ultra modern with big rooms and every facility you might want. Breakfasts were superb. Not centrally located but 25 minute walk to a pleasant Carrefour shopping mall is good exercise after long flights or train...More

Thank nicollocin
Hotel's Favourite
Reviewed 21 March 2018

This is a very very special hotel in Shanghai. It's located in Xujiahui and very close to famous Shanghai Jiaotong University. Almost walking distance. I came to this Crown Plaza hotel for last ten years, mostly in June every year for the Shanghai International Film...More

1  Thank deepknight
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 23 March 2018

Dear deepknight, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. From your full mark, we are pleased to learn that you satisfy with our property, including, location, SIFF history, ballroom and our GM. We take our guest comments very seriously...More

Reviewed 4 weeks ago via mobile

This is a faded old hotel which stinks of cigarette smoke even in the non smoking rooms. I think it has been smoked in so much that the smell comes out of every pore of the hotel. Twice I've had a room there with a...More

Thank Ramsbury
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 4 weeks ago

Dear Ramsbury, Thank you for your stay in Crowne Plaza Shanghai and your comments. From your low mark, we know you were unsatisfied with your last stay. We apologize that your recent stay did not meet your expectations. We take our guest comments very seriously...More

A TripAdvisor Member
153
Reviewed 16 April 2018 via mobile

I am a returning guest to this hotel. I visited there 3 times in the past an always found it to be satisfactory. This time, I arrived after a long flights day from Cambodia via Kunming rather was delayed, and all I ever wanted was...More

2  Thank A TripAdvisor Member
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 17 April 2018

Dear Guest, Thank you so much for your review of our Crowne Plaza Shanghai. We regret to learn about the disturbance you have experienced during your stay. After investigation, none of our staff member aware of the issues you or your colleague experienced, we didn’t...More

Reviewed 12 April 2018

Place to stay if you visit Jiao Tong University. Five minutes walk. Good rooms, good beds, quiet location, nice neighborhood - what more can one ask for? And finally a hotel with enough elevators. i will be back.More

Thank Reisende935
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 13 April 2018

Dear Reisende935, Thank you for your stay in Crowne Plaza Shanghai. I am glad to hear you enjoyed your stay with us. We are pleased to bring you good room, comfortable beds, quiet location, nice neighborhood and enough guest elevators. Many thanks for your support...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$126 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#113 Business Hotel in Shanghai
#118 Luxury Hotel in Shanghai
#479 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#113 Business Hotel in Shanghai
#118 Luxury Hotel in Shanghai
#479 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (304)
Room & Suite (144)
Dining (37)
Pool & Beach (3)
Business Centre & Event Rooms (17)
Nearby
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and
entertainment centers, lies an expansive area of
residential neighborhoods peppered with lifestyle
pockets that have their own unique attractions. The
schools have formed pockets of international
communities throughout Gubei, Hongqiao and Minhang.
Quite a few entertainment and shopping centers have
built up over the years to cater to these communities.
...More
Questions & Answers
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Jerry B
29 April 2017|
AnswerShow all 5 answers
Response from John W | Reviewed this property |
There are a few options. Taxi usually around 45min and about 150rmb. Metro rail ( subway although may not be operating by the time you get thru customs etc ) that late at night. As you exit with your bag while still in... More
1
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Room Tips
"Quiet neighborhood so not very important."
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"Executive Rooms and Rooms in the new building."
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"Since we were in group tour we didn't have a choice yet we got an exceptional room, fairly large bathroom..."
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"All rooms are very spaceous and quiet"
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