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Holiday Inn Shanghai Downtown

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Holiday Inn Shanghai Downtown
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878 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 days ago NEW

Firstly the positives. This is immediately adjacent to Shanghai Railway Station and exit one gets you remarkably close to where you need to be ( 5 minutes walk). The room is a reasonable size and the sound proofing does an excellent job. With VPN operating the internet was fine speed wise but I didn’t need to transfer any large files.... More 

Thank Bearded_Beast
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

A good clean hotel. If slightly sterile. Helpful staff, who arranged cars and train tickets for us and provided all of the info we needed for our stay. We were only here a night and the rooms were lovely. The only issue was the air con "ticking over" when it was off, and what was an unidentified banging which kept... More 

Thank davandnel
Leona L, PA to GM at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest Thank you for staying with us in Holiday Inn Shanghai Downtown. We are glad to know you've been well looked after by our colleagues. And we will check the air con in your room too see if works properly, to ensure you can enjoy a comfortable sleep without noise. We are looking forward to welcome you back again... More 

Rome, Italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

This place bills itself as a 4 star hotel but in fact it is a 3 star at most. The room was so hot I could not sleep at night because the air con wasn't working properly. I told the staff several times, they checked but did nothing. Upon checkout, they told me they had actually switched off the central... More 

Thank Fabian C

Travellers are raving about these Shanghai hotels

Singapore, null, Singapore
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago

The overall experience was quite ok, it was the check out that left a very bad impression of the place. Check in - came in early ahead of normal check in time and the process was quite smooth and rooms were available so we could get the rooms early. Room - nothing to shout about. Stayed at the club floor... More 

Thank Sjh_7781
Leona L, PA to GM at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest Thank you very much for staying with us in Holiday Inn Shanghai Downtown and share your fair comments with us. We investigated what happened when you were checking out. The three men were our concierge staffs. They do not have the authority to serve guests to do check out - but they shall not stand in the counter... More 

Tallinn, Estonia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Rooms are small, but you have there everything you need. Laundry service is fast and ok. Beds and pillows are very comfortable. Breakfest- unfortunately no porridge :( but they cook very good omlet. Coffee- better not to try or drink only espresso.

Thank katskatskats
Leona L, PA to GM at Holiday Inn Shanghai Downtown, responded to this review

Dear guest Thank you for stay with us in Holiday Inn Shanghai Downtown and writing us a fair review. Yes, our rooms are small, espercially comparing with many new Holiday Inns - but our rooms are fully equipped. We are taking actions to improve our breakfast buffet, and we are glad to see our omlet become your favorite. Next we'll... More 

Singapore, Singapore
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 25 October 2016

Stay here for a week, this is my first trip to Shanghai. I highly recommend this hotel - clean room, good location (very near to shanghai railway station line 1, 3 & 4), there's convenient store and decent department stores and restaurant, staff speak good english, decent wireless internet connection, check in and check out is a breeze. if any... More 

Thank lynnnss
Kuching, Malaysia
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 October 2016 via mobile

My colleague booked me this hotel as it is close to the place that we have meeting on second day. I was being greeting by the staff when I arrive with taxi. I arrived the hotel late so decided to have salad for dinner. I am really shock when I arrive at western restaurant as I saw two tables are... More 

Thank sunnybatu
Leona L, PA to GM at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for staying with us in Holiday Inn Shanghai Downtown and writing us a fair review. Your comment’s very important to us. We will immediately discuss with engineering team to see if the light in western restaurant is adjustable. Or we’ll put it into to-do list. We have our chef to check his materials including chicken wings... More 

London, United Kingdom
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 October 2016

Clean rooms with comfy bed. Bathroom is functional. Good shower but the tub is tiny. Breakfast has lots of choice and is pretty decent value, although that has to be the worst cup of coffee I've ever tasted :-) Soundproofing? Absolute joke. I could hear the dude next door snoring. Why do hotels not get this? Very close to the... More 

Thank John R
Leona L, PA to GM at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest Thank you for sharing your experience with us. We appreciate your comments very much for it mentioned us room of improvement. Actually we've changed our coffee bean supplier just these days and hope it can bring you a better taste. And we are very sorry for your sleeping being interrupted due to sound proof problem. Please let us... More 

Dubai, United Arab Emirates
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

The hotel building gives a proper impression from outside. Also inside all areas and the room was in a perfect condition. Staff is very friendly and speaks proper English. Room was very clean and sound proof. Breakfast buffet offers a various food items

Thank Alex T
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 October 2016

Very nice hotel in a good location near the Shanghai Railway Station (keep in mind there are 3), and the Line 1 metro around the corner. Rooms are smallish but very nice. Customer service is very attentive and friendly and went out of their way to help us out. Loved the breakfast buffet with many traditional and western choices. I'd... More 

Thank GWest777

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Shanghai Downtown is managed by InterContinental Hotels Group. The hotel is located in the commercial centre of Shanghai Jing’an District, only 5 minutes walking distance to Shanghai Railway Station, subway entrance of line 1/ 3/ 4 and airport line 5. Pudong International Airport is 45 minutes by car and a speedy 20 minutes to Hongqiao International Airport/ National Center for Exhibition & Convention. Ease access to some famous attractions such as Tianzifang, Xintiandi, The Bund, People’s Square, the Jade Buddha Temple, Yu Garden…around 20 minutes. Our hotel provides you an ideal location for shopping, dining, sightseeing, entertainment. The hotel has a total of 282 modern and comfortable rooms including 14 suites. Guests can also utilize your very own in-room desk and free high-speed Wi-Fi and Wired Internet Access, so you can keep on top of work and the latest news. The Holiday Inn Shanghai Downtown is the ideal choice for conventions and meetings, with its versatile and stylish function rooms; we can accommodate all types of meetings, training seminars, weddings and a wide range social function. After a day of meetings or sightseeing, the Lobby Lounge is a great place to relax and enjoy special drinks. Enjoy Western and Asian cuisine at Angel’s Cafe and experience authentic Chinese local dishes at Yue Garden Restaurant. ... more   less 

Additional Information about Holiday Inn Shanghai Downtown

Address: No. 285 West Tian Mu Road Jing'an District, Shanghai 200070, China
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: $104 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Shanghai Downtown 4*
Number of rooms: 282
Reservation Options:
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Also Known As:
Holiday Inn Downtown Shanghai Hotel Shanghai
Holiday Inn Shanghai
Shanghai Holiday Inn
Hotel Style:
#109 Luxury Hotel in Shanghai
#163 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Shanghai Downtown staff and other travellers.
8 questions
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Meroo Meadow
Coventry, United Kingdom
over a year ago
Nuneaton, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Holiday Inn Shanghai Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book club room for added benefits. Look up your own places to visit prior to arrival.”
 of 5 bubbles barryw845, 29 Sep 2016 | Read review
“Breakfast is awesome. Take the room with breakfast.”
 of 5 bubbles 944adilk, 30 Aug 2016 | Read review
“over priced at present.”
 of 5 bubbles bigdaddy465, 21 Aug 2016 | Read review
“A room not facing the train station (too loud)”
 of 5 bubbles timv966, 6 Aug 2016 | Read review
“For breakfast try Tea-Boiled Eggs!”
 of 5 bubbles PuneMehtas, 29 Jul 2016 | Read review
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