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InterContinental Shanghai Pudong

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#37 of 4,671 Hotels in Shanghai
Certificate of Excellence
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InterContinental Shanghai Pudong
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1,107 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Reviewed 2 days ago NEW

I have been here for a conference and I was impressed by the room, food and service provided. The breakfast is excellent, a lot of different choices. Particularly delicious the pastries and the fresh fruit.

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Helpful?
Thank Mirco P
UK
Reviewed 2 weeks ago

My husband and I stayed here while he was on business and I was on holiday. The room was very comfortable and breakfast buffet was very generous. The gym was a bit small and is not run by the hotel itself. Staff were very helpful and were kind enough to write down the type of metro ticket so I could...

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Helpful?
Thank Airwaysmotel
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for choosing to stay with us for your recent trip to Shanghai. I am glad to read that you and your husband enjoyed your stay with us. We will share your positive remarks with our associates, as it will definitely encourage them go extra mile to deliver better service. Thank you once again for your feedback...

London, United Kingdom
Reviewed 2 weeks ago

Stayed in this hotel as we were connecting from a domestic flight to leave the next day. Was a wonderful night in a lovely hotel. As a couple of our party (myself included) were Rewards members, we were kindly upgraded to very nice rooms. Having stayed the previous week in a nice but slightly underwhelming 4 star hotel, it was...

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Helpful?
Thank olisones
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Olisones, Thank you for choosing to stay with us for your short stop in Shanghai. I am glad to read that your stay was a pleasant one! We will share your positive remarks with our associates, as it will definitely encourage them go extra mile to deliver better service. Thank you once again for your feedback and we are...

Melbourne, Australia
Reviewed 2 weeks ago

We enjoyed 4 nights in a Club level room and were pleasantly surprised to see it was not dated or tired as other reviews suggested. If you arrive from Pudong airport, you can get here quickly using the airport express train (300km/hr) then a taxi or subway. We got stung by a taxi tout as we got off the airport...

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Helpful?
Thank pv_3181
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for choosing to stay with us for your recent trip to Shanghai. I am glad to read that your stay was a pleasant one! Your positive feedback will be shared with our associates, as it will definitely encourage them go extra mile to deliver better service. Thank you once again for feedback and we are looking...

Upper Myall
Reviewed 4 weeks ago

It has been a few years since I last stayed here. I had a few issues when I arrived, which I will not focus on here as the hotel managed them in exemplary fashion and we parted good friends. The corridors of the hotel are a little tired looking, and I did not like the air-conditioning which blows warm air...

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Helpful?
Thank SteveUpperMyall
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for choosing to stay with us for your recent trip to Shanghai. I am glad to read that your recent stay was a pleasant one! You positive remarks will be shared with our service team, as it will definitely encourage them go extra mile to deliver better service. Meanwhile, thank you for your feedback in terms...

Reviewed 4 weeks ago via mobile

This is the third time, but the last time we stayed in this hotel. First of all it's an old building, the rooms are neither spacious nor clean - the grouts of the bathroom seemed missing for a while and started molding already. Meanwhile even though I showed the front desk the res no. when checking in, the lady still...

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Helpful?
Thank Wing Z
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Wing Z, Thank you for choosing to stay with us for your recent trip to Shanghai. I am sorry to learn we let you down, please accept my sincere apologies for this. We do have a planned refurbishment of 100 of our rooms next March. In the meantime we are maintaining our rooms on a normal basis, I am...

Singapore, Singapore
Reviewed 4 weeks ago

I really enjoyed my brief stay at this hotel. I chose it due to a conference but I am always pleased to be staying at an Intercontinental, especially in Asia where the service standards are so much higher. I contacted the concierge team before arriving for advice on how to get from the airport. They then assisted with booking a...

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Helpful?
Thank BusyFlyingAround
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for choosing to stay with us for your recent trip to Shanghai. I am glad to read you enjoy your stay at InterContinental Shanghai Pudong. Your positive remarks will be shared with team, as it will definitely encourage them go extra mile to deliver better service. Thank you once again for your feedback and looking forward...

Singapore, Singapore
Reviewed 10 December 2016 via mobile

This is one of my favourite hotels to stay. The rooms are spacious and luxurious. The staff are wonderful speaking English. The restaurants are great with first class food. I highly recommend this hotel for business travellers. It is ideally located in the heart of Pudong. It's 5 star rating are fully deserved.

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Helpful?
Thank Gavin I
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Gavin, Thank you for choosing to stay with us for your recent trip to Shanghai. I am pleased to read that you enjoyed your stay with us. Your positive remarks are highly appreciated. Your positive feedback will be shared with our associates, as it will definitely encourage them go extra mile to deliver better service. Thank you once again...

Reviewed 27 November 2016

Comfortable rooms with great location. Not far from the financial center in Pudong. A great place for business trips. Just 5 minutes walk from the metro station. Maybe not very convenient for those who want to visit more Puxi.

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Helpful?
Thank Samuel S
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Samuel, Thank you for choosing to stay with us for your recent trip to Shanghai. I am pleased you liked many aspects of your stay and the care of the team. As you mentioned, hotel is located is strategically located in the heart of Pudong Finance & Trade Zone, 5 minutes’ walk to Century Avenue station. Fuxing tunnel is...

Kuala Lumpur, Malaysia
Reviewed 26 November 2016

Service at restaurant is excellent, service at the best. Rooms comfortable and elegant, convenient located if you want to explore Shanghai via subway. 24th floor with sofas and drinks for Club rooms, if you plan to stay in Shanghai I would say the best option but not the most economic though.

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Helpful?
Thank ALeon77
Gilbert_Chen, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Aleon, Thank you for choosing to stay with us for your recent trip to Shanghai. I am glad to read that your recent stay was a pleasant one and your positive feedback will be highly appreciated by the team. Thank you once again and we are looking forward to welcoming you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
InterContinental Shanghai Pudong is located in the heart of Pudong’s Lujiazui Finance and Trade Zone, It is within a five-minute walk to Century Avenue station(line 2,4,6 and 9) and Fuxing tunnel is at our doorstep which allows you to reach Puxi Xintiandi within 10 minutes by taxi. Next Age and 96 Plaza are just next door. Oriental Pearl Tower, Shanghai Aquarium, Century Park and IFC Mall are two kilometers away. With 398 stylish rooms, over 2,850 square meters of meeting facilities, two restaurants and a bar, as well as a chic club lounge, the hotel offers both business and leisure travelers various chances to discover the city. ... more   less 

Additional Information about InterContinental Shanghai Pudong

Address: No.777 Zhangyang Road, Pudong District, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai
Price Range: $164 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shanghai Pudong 4.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental Shanghai Pudong Hotel Shanghai
Hotel Style:
#28 Spa Hotel in Shanghai
#37 Luxury Hotel in Shanghai
#50 Romantic Hotel in Shanghai
#51 Family Hotel in Shanghai
#53 Business Hotel in Shanghai
#136 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Shanghai Pudong staff and other travellers.
8 questions
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Questions? Get answers from InterContinental Shanghai Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are great if only for the lift ride and atrium view”
 of 5 bubbles olisones, 3 Jan 2017 | Read review
“Rooms away from the lifts and views towards The Bund”
 of 5 bubbles pv_3181, 2 Jan 2017 | Read review
“Higher floors have better views and tend to be quieter”
 of 5 bubbles salamander115, 13 Nov 2016 | Read review
“Book the Club Floor”
 of 5 bubbles 902jaym, 8 Nov 2016 | Read review
“Businees Club accomodations are excellent for the business traveler”
 of 5 bubbles mchristman2016, 3 Nov 2016 | Read review
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