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The Eton Hotel Shanghai

768 reviews
#103 of 5,206 Hotels in Shanghai
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Traveller (403)
Room & Suite (136)
Dining (23)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“pudong avenue”(15 reviews)
“executive floor”(28 reviews)
“star hotel”(27 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (768)Write a Review
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All reviewspudong avenueexecutive floorstar hotelmetro stationbusiness districtbreakfast buffetnice gymtour groupbusiness tripstayed for nightsbusiness travelershotel is locatedgreat roomspearl towerchinese restaurantpudong airporttaxi
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1 - 5 of 449 reviews
Reviewed 5 December 2017

A group of us stayed for 4 nights in early November 2017. We arrived at around 7.30pm, the Executive Lounge was about to close but the staff provided us with great service even after closing time - a great start to a great stay. The...More

Thank Susan T
Response from Jessica Z, Public Relations Manager at The Eton Hotel ShanghaiResponded 7 December 2017

Dear Susan T, Thank you for choosing Eton Hotel Shanghai and sharing such a great review with us and fellow travelers on TripAdvisor. It’s very important for us that every guest is enjoying their stay with us. Your comments have been addressed to our senior...More

Reviewed 29 November 2017 via mobile

Our group of friends stayed 4 nights and found the hotel to be excellent, not only the cleanliness, food, and drinks but also the assistance of the staff. It is very conveniently located near the underground and very close to a walkway on the river.More

Thank John L
Response from Jessica Z, Public Relations Manager at The Eton Hotel ShanghaiResponded 7 December 2017

Dear John L, Thank you for choosing Eton Hotel Shanghai and sharing such a great review with us and fellow travelers on TripAdvisor. It’s very important for us that every guest is enjoying their stay with us. Your comments have been addressed to our senior...More

Reviewed 21 November 2017

I have stayed at this hotel many times in the past while on business trips and have always had a pleasant stay. The room itself was fine, no complaints. I ordered room service one night and it was brought up quickly. I also used the...More

1  Thank cmbr
Response from Jessica Z, Public Relations Manager at The Eton Hotel ShanghaiResponded 7 December 2017

Dear cmbr, Thank you for taking the time to share with us your sincere review on TripAdvisor!It’s very important for us that every guest is enjoying their stay with us. With great regret we learnt that you have encountered with inconvenience during your recent stay...More

Reviewed 21 November 2017

Stayed 5 days at this hotel & service was excellent. Staff at all the F& B outlets were attentive and special mention to the team at the Executive Lounge, they were great. Very attentive and took notice of my preferred breakfast drink besides my coffee...More

Thank serenaclk
Response from Jessica Z, Public Relations Manager at The Eton Hotel ShanghaiResponded 11 December 2017

Dear serenaclk, We really appreciate that you took the time to post such a valuable feedback on TripAdvisor. I am delighted to learn how pleasant your experience with us was, especially that our dedicated team members catered to your needs. Thank you for recommending us...More

Reviewed 19 November 2017 via mobile

Stayed here for a week whilst on business. The hotel is located opposites Pudong Ave tube station which is great for getting around the city, but it’s a pretty quiet area with not many restaurants / bars close by. My room was ok although a...More

Thank S11HNH
Management response:Responded 22 November 2017

Dear S11HNH, Thank you for sharing your comments on tripadvisor with us which we appreciate and your subsequent email to us. First of all, I truly regret to hear that your overall stay experience with us was less than satisfactory. Please do accept my sincere...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in Shanghai
#51 Business Hotel in Shanghai
#55 Spa Hotel in Shanghai
#63 Best Value Hotel in Shanghai
#97 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$92 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in Shanghai
#51 Business Hotel in Shanghai
#55 Spa Hotel in Shanghai
#63 Best Value Hotel in Shanghai
#97 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms
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Traveller (403)
Room & Suite (136)
Dining (23)
Pool & Beach (7)
Hotel & Grounds (251)
Bathroom (46)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
kimsan1010
9 October 2017|
AnswerShow all 3 answers
Response from Bayouexec | Reviewed this property |
ask for a room facing the west...for a great view of the World Finance Center and tall buildings.
0
Votes
Randy O
20 March 2017|
AnswerShow all 7 answers
Response from takewee | Reviewed this property |
No there isn't
0
Votes
Room Tips
"You can request a room with a view of the Shanghai skyline"
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"The higher up the better and ask for a view of The Bund or the river"
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"Nice practical working location and better people to deal with"
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"Corner suites have awesome views of the river and Pudong area"
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