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Somerset Xu Hui Shanghai

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#111 of 4,670 Hotels in Shanghai
Certificate of Excellence
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Somerset Xu Hui Shanghai
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125 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Reviewed 3 days ago NEWvia mobile

We booked a deluxe 2-room apartment for the five of us (2 adults and 3 teenagers). No extra bed required. The apartment was nicely done up, just like the pictures. Clean, no weird smells and very comfortable. We washed and dried our clothes in the washing machine in the apartment. Booked using Agoda. Location was convenient. 5 min walk (at...

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Helpful?
Thank PerthBlueSky
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciate your positive feedback and looking forward to welcoming you soon in the coming future. thank you and wishing you and family all the best in 2017! Cheers

Bandung
Reviewed 1 week ago via mobile

Location was a bit in the quiet side, although if you know your way and enjoy walking, it doesn't really matter. I think it's pretty close to Tianzifang area, but it does require a bit of walking, and you need to know where you are going. Minimarket just across the street, coffee shop next door, a starbucks just around the...

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Helpful?
Thank dcarollina
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciate your feedback and glad to know that you and family had enjoyed the stay this time. Looking forward to welcoming you again soon. Cheers

Kuala Lumpur, Malaysia
Reviewed 1 week ago

I was drawn in by the 4-star ratings and the diligence of the hotel manager from replying comments on hotels.com. However, it does not meet expectations because of the following: 1. Not too great service from the staff At check-in, the front-desk staff seemed too busy talking to each other with regards to other issues, did not greet us with...

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Helpful?
Thank Sheril A
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciate your feedback and we will do more to improve our service standard. We thank you for your understanding and look forward to welcoming you soon in trhe future. Here we wish you and family a great success in 2017.

Singapore, Singapore
Reviewed 3 weeks ago

The apartment was recently refurbished and the amenities and electrical devices (including a washer and dryer) are in mint condition. The stay was very comfortable and homely, with much though going into the arrangement of the apartment being extremely user-friendly. Breakfast area staff and front desk staff are efficient, responsive and extremely helpful. Such a pleasant experience and comparable to...

Review collected in partnership with this hotel
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Helpful?
Thank Linda T
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We thank you for your positive response and comments. We are looking forward to see you around in the near future. thank you and wishing you all the best!

Reviewed 3 weeks ago via mobile

The hotel itself is very strategic as not only a couple minutes away from the rail station but it is also near to every restaurant that can be easily get during night time. I strongly recommend for families.

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Helpful?
Thank RamiusaHamdani
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciate your feedback and trully looking forward to welcoming you inthe near future. Wishing you and family a very best in 2017.

Kuala Lumpur, Malaysia
Reviewed 5 weeks ago

Clean, Spacious, strategic location. My family enjoy the stay very much. Is near to the rail station, about 5minutes walk. Nearby got cafe, restaurants for your choice for breakfast, lunch & dinner. It's ok if you find that the breakfast in hotel is no good. You can choose to eat outside, it's very convenience.

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Helpful?
Thank 341yeechingy
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanhai. We appreciated your comments and supports. Looking forward to welcoming back in the near future. Wishing you and family a Merry Christmas, and a wondeful happy 2017!

Amsterdam, The Netherlands
Reviewed 11 December 2016 via mobile

I stayed at the Somerset for over a month in July and August. The rooms are very good for a longer stay. Very comfortable beds in a separate room. Ample closet space. An adequate kitchen. Decent sitting area. For the price it's a good value. The internet connection was often very poor, which made it difficult to get anything done...

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Helpful?
Thank Stefan H
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for sharing your feedbacks through tripadvisor.com. We appreciated and value your comments. Regarding to the TV channels, its trully a challengues for the property as the satellite equipments were aged with limied space. we are considering to propose a new plan in order to improve this service. Meanwhile, will also communicate with the breakfast vendor to add more...

大阪
Reviewed 7 December 2016

The location,all the staff are kindly,good room, I satisfied.I always stay here when I visit to Shanghai. Living dining room and bedroom are separated is comfortable for me. I can stay here for long term.

Review collected in partnership with this hotel
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Thank ランランショコラ
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciated your supports and looking forward to welcoming you soon agian in the near future. regards

New Delhi, India
Reviewed 6 December 2016

Suggest travelers to stay in this property. The service levels (house keeping, helpful staff) are extremely good. The location is also very central and near to metro station, thus providing good connectivity.

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Thank amang87
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciated your supports and will always keep our standard to meet customer satisfaction. Looking forward to welcoming you soon. regards

Kuala Lumpur, Malaysia
Reviewed 17 November 2016

I especially called CS when I made the booking through your ascott website and requested for corner room and told that we were gonna cele birthday during stay in Somerset xuhui shanghai. After we checked in our room I notice we dont have a bath tub in room as the website promised and we don't have any choice of corner...

Review collected in partnership with this hotel
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Helpful?
Thank yurrisc
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui. We appreciated your feedback and been explained in different email. We are aims to provide high quality service to our residents and we welcome any suggestions to improve our standard. Thank you again and we looking forward to welcoming you in the near futrure.

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Staying in Former French Concession

Neighbourhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
An ideal location for utives and their families, Somerset Xu Hui is centrally located in the heart of Shanghai’s prestigious Xu Hui residential district. It is minutes drive away from the Xujiahui Commercial Centre, which offers a wide array of fashionable shopping, gourmet cuisine and entertainment. International culinary, academic, cultural and social pursuits can be found at the nearby Huaihai Road. Free musical and drama performances can also be enjoyed at the adjacent Xujiahui Park. Combining tranquility with convenience, Somerset Xu Hui offers a large range of apartments, each complete with a spacious living and dining area, a fully-equipped kitchen, a top-quality home entertainment system and broadband internet access. Our 24-hour security system provides a safe environment for you and your family. For a balanced lifestyle, Somerset Xu Hui organizes Reservations residents’ programmes, including group gatherings, city explorations and sports activities. For recreation, relax and enjoy our fitness centre, swimming pool, jacuzzi and sauna. Our helpful, caring staff and personalized attention is the core of our signature Heartware service, which is our commitment to tailor each residence to your individual needs. Conducting business at Somerset Xu Hui is easy and convenient. With WiFi zones and our efficient Business Centre, you will have complete business connectivity from the comfort of your home. ... more   less 

Additional Information about Somerset Xu Hui Shanghai

Address: No.888 Shaanxi Nan Road, Xuhui District, Shanghai 200031, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Dapuqiao
Price Range: $172 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Xu Hui Shanghai 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Somerset Xu Hui Shanghai Hotel Shanghai
Hotel Style:
#102 Luxury Hotel in Shanghai
#152 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Xu Hui Shanghai staff and other travellers.
1 question
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Questions? Get answers from Somerset Xu Hui Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The highest the best”
 of 5 bubbles LorenzoB637, 7 Nov 2016 | Read review
“Higher floors have good view and probably less noise.”
 of 5 bubbles ralfw271, 1 Nov 2016 | Read review
“I stayed in a one bedroom which was adequate for one, but probably not for two people for a longer stay. ”
 of 5 bubbles stevenr0bertd, 17 Sep 2016 | Read review
“High floor rooms the best”
 of 5 bubbles HarryR28, 9 Jan 2016 | Read review
“Select newly renovated rooms ! Double layer of glass window, so noise level is much lower compared to old units !”
  • Three bedroom
 of 5 bubbles YanSeongL, 4 Jan 2016 | Read review
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