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Renaissance Shanghai Yu Garden Hotel

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Traveller (1371)
Room & Suite (558)
Dining (91)
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Overview
  • Excellent53%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(74 reviews)
“top floor”(57 reviews)
“walking distance”(64 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Renaissance Shanghai Yu Garden Hotel
Special Offer:Member Rates
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Offers from Renaissance Shanghai Yu Garden Hotel
Special Offer:Member Rates
Hotel packages
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,669)
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Traveller rating
541
326
104
28
12
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LanguageEnglish
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541
326
104
28
12
Show reviews that mention
All reviewsthe club loungetop floorwalking distanceinfinity poolmetro stationrooftop barlight showconstruction siteglass walllocation is greatpudong skylinebreakfast buffetfloor to ceiling windowsvery nice hotelnanjing roadshopping areapeople's square
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1 - 5 of 1,011 reviews
Reviewed 2 days ago

Before going to the hotel, I sent many e-mails asking for help to book a train ticket. They never replied me. The best answer I could receive was a message in which they said they would reply me, but it never really happened. When I...More

Thank marcelomaiocoelho
Response from GSMYY, Guest Relations Manager at Renaissance Shanghai Yu Garden HotelResponded yesterday

Dear Guest, Thank you for sharing your experience with us, we value our guest's feedback as the most efficient way to improve and better ourselves and your experience will not be taken lightly.

Reviewed 2 days ago via mobile

The hotel is just across the line 10 from exit 3 (Yu Garden station). It is walking distant to the Yu Garden (500m) and also to the bund (~1.5km). However you can also take one station to the bund area on the line 10. Request...More

Thank Gracie I
Reviewed 5 days ago

We stayed at the Reinessance Yu Harden Hotel during our last night in Shanghai. It was a great choice. When we arrived, we got an upgrade of the room on 19th floor. The room was very big and had an amazing view (and a bathtube...More

Thank katdobrzynska
Reviewed 6 days ago

I had a fantastic stay at Renaissance Shanghai Yu Garden Hotel. Upon arrival my luggage were handled well by concierge without being asked. During check-in, I received a warm welcome from the front desk staff Stella and the General Manager Emma, who explained basically everything...More

Thank fzrobert
Reviewed 1 week ago

I stayed in the hotel last month for one night, and Tanja from reception was exceptional. She helped me to both check in and out, and everything also very smooth. She was very friendly taking me and my brother to the elevator after check in....More

Thank Claudia Sohee K
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Most Booked Properties in Shanghai, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$130 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Shanghai
#23 Romantic Hotel in Shanghai
#36 Business Hotel in Shanghai
#45 Luxury Hotel in Shanghai
#433 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Shanghai
#23 Romantic Hotel in Shanghai
#36 Business Hotel in Shanghai
#45 Luxury Hotel in Shanghai
#433 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1371)
Room & Suite (558)
Dining (91)
Pool & Beach (43)
Amenities (13)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Nearby
Old Town
Shanghai’s original walls live on in the curve of the
streets that serve as the border to the old city. An
aerial view shows a clear circular outline and parts
of the original wall are preserved as monuments to the
ancient past. The main tourist attraction of Yuyuan
(which means Yu garden, though it is often redundantly
referred to as Yuyuan Garden) draws hordes of tourists
every day, but wandering the streets around the
...More
Questions & Answers
Ask a question
Paloma H
20 February 2018|
AnswerShow all 8 answers
Response from Ivone78 | Reviewed this property |
i stay there 4 people( 2 adult, and 2kids (13yr and 9yr)). Because the bed size is 140cm x2. And they dont ask me for a additional payment
0
Votes
dccruisin
7 February 2018|
Answer
Response from Raja R | Reviewed this property |
I don’t remember the cost of laundry service - it is no different from the cost at any 5 star hotel. If you hand over laundry in the morning, they return it in the evening
0
Votes
Sharon C
27 January 2018|
AnswerShow all 4 answers
Response from texas_forrest | Reviewed this property |
Sure - you can gmail id is f9275214 - my name is Forrest - sorry that I cannot explicitly type my email - TripAdvisor refused to send the email when I tried that. I will be glad to answer any questions I can - do know that... More
0
Votes
Room Tips
"Excellent service, nice view"
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"We had two rooms, and they were both lovely with great views, spacious, very clean, bath and shower."
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"The higher room, the better view. Or if you are a golden membership in Marriott, you will get a suite which..."
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"Choose a room with a city view"
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