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Cachet Boutique Shanghai

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#61 of 4,573 Hotels in Shanghai
Certificate of Excellence
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Cachet Boutique Shanghai
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165 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Beijing, China
Reviewed 6 days ago NEW

A pleasant hotel with a different approach. Staff makes you feel special. Hotel is clean with good maintenance. I get what I need for my stay. Location is excellent for business, sightseeing, restaurants and shopping.

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Helpful?
Thank F8981LWericf
Melbourne, Australia
Reviewed 1 week ago

I just recently stayed at the Cachet for the third time. The reason I returned was because the service was so personal, welcoming and helpful in difficult circumstances the first time and I was so pleased to see that 8 months down the track this hotel retains its excellent service and stylish feel. As I've mentioned before, the studios here...

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Helpful?
Thank alpujarras
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Alpujarras: Thank you very much for taking the time to write a review of your third stay with us! It is always a pleasure to talk with you, and I'm so happy to hear that our staff is continually able to give you personalized and warm service! I'm also pleased we were able to send you off with some...

Reviewed 2 weeks ago

i was drawn to shanghai by the myth of the thirties: intrigue, glamour, and danger but i feared 21st century high prices, pollution and congestion. i was pleasantly surprised by the relative orderliness and cleanliness of the city and was lucky to experience wonderful fall weather. a major part of the success of my visit was the hotel where i...

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Helpful?
Thank marcin k
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Marcin K: Thank you so much for your thoughtful and informative feedback! We are overjoyed that we were able to offer you a pleasant and comfortable experience during your first stay in Shanghai! One our goals, here at Cachet Boutique Shanghai, is to offer a luxurious, warm, friendly, and unique stay experience to our guests while maintaining the perfect...

Shanghai, China
Reviewed 2 weeks ago

This is my second time staying here and the service was even better than the first. From the moment I arrived the staff not only helped me with my luggage, but helped break my large bills/notes so I could pay for my taxi. It was at the end of my trip where the staff really amazed me. I had left...

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Helpful?
Thank cchen31
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Cchen31: I am so pleased that our staff, in particular, Shirley and Jack at the Front Desk and our chef, Jay - were able to help you during and after your stay with us! Thank you so much for taking the time to write about your experience. I'm very happy that everything worked out, and you got on your...

Northampton, United Kingdom
Reviewed 2 weeks ago

The staff could not have been more helpful and prompt in attending to both what I requested and what they thought would be helpful too. Although arriving early morning they quickly found me an available room; which was excellantly equiped and very comfortable. My only regret on this trip was not being able to stay longer. Not my first visit...

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Helpful?
Thank U6557YRpeterw
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear U6557YRpeterw: Thank you very much for writing about your stay with us! I'm happy that we were able to accommodate an early arrival and help you check into your room! I'm also very pleased that you found our hotel to be comfortable, and that our service was helpful! We look forward to welcoming you back in the future! Best,...

Melbourne, Australia
Reviewed 3 weeks ago

One of the best hotel we have ever stayed in. Friendly and helpful staff, gone out of their way to make sure that our stay was memorable, nothing hard or complicated. Clean and comfortable room, free tea, coffee and juices 24/7.

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Helpful?
Thank Mark F
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Mark F: We are so pleased that you enjoyed your stay with us, and that we are one of the best hotels you have ever staying in! High praise indeed! Thank you very much for taking the time to write about your experience. I wish you both a wonderful rest of the year, and we hope to be able...

Washington, United Kingdom
Reviewed 3 weeks ago via mobile

This is my third time staying in Cachet Boutique Hotel, and it is consistently wonderful. Their service has been always exceptional: everyone is so polite and helpful. You can see how much people love to help other people here. It's obvious that they're doing what they love. This time, I noticed their breakfast choices increased significantly. There is a very...

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Helpful?
Thank grandma299
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Grandma299: Thank you so much for your wonderful feedback! We are overjoyed that you have chosen to stay with us multiple times, and that you have found that our guest service is consistently good. We are also very pleased that you have found great improvement in our breakfast offerings. Our Club Lounge benefits, which we offered as part of...

New York City, New York
Reviewed 4 weeks ago

Cachet boutique is exactly the kind of hotel you want to stay at in Shanghai. Beautiful design, great service, extraordinary staff. I enjoyed the lobby the music, the food and first and foremost the casual and friendly approach to fist class service. A highlight of my trip in China.

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Helpful?
Thank 421ygals
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear 421gals: Thank you so much for your wonderful review of your recent stay with us! We are so thrilled that you had such a wonderful time, and that you were able to enjoy our Club Lounge benefits! Our staff here really tries to take the warmest and friendliest approach to offering the best level of service. We try and...

Kuala Lumpur, Malaysia
Reviewed 2 November 2016

My sister had acute gastroenteritis upon we checked in the hotel, she was in pain and I called the reception to get contact for hospital. Then a very kind staff named Wang Dan brought us to the hospital with him knowing that we might not be familiar with the hospital in Shanghai. After that we returned to the hotel and...

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Helpful?
Thank WayneHeng
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear WayneHeng: We are so pleased that we were able to be of assistance during your stay with us. Our team, including Daniel, are constantly thinking of ways to provide the most welcoming, helpful, and kind service to our guests. We are sorry to hear that your sister fell ill during her time in Shanghai. Daniel is an exceptionally nurturing...

Gothenburg, Sweden
Reviewed 31 October 2016

I got a tip from a friend about Cachet Boutique and have longed to try it, partly for the perfect location in the middle of town. But mostly I looked forward to the friendly and cosy atmosphere in the hotel itself. Now I have experienced it myself a couple of times and it really is all that and more. the...

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Thank aasagertrudmarga2016
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Aasagertrudemarga2016: Thank you so much for your wonderful review of your recent stay with us! We are very pleased and thankful that you and your colleagues have chosen to stay with us during each of your visits to Shanghai. We want to be your home away from home! The staff at Cachet Boutique are wonderful, and I am honored...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Cachet Boutique Shanghai is located within a heritage 1920's built right off the original and present day, popular Pedestrian street of Wujiang Road in the business center of Shanghai. The 45 spacious guestrooms and suites, including the Jay Godfrey La Vie Balcony Suite and an ultra lavish penthouse suite located on the top floor, are a stylish oasis combining artistic elements with personalized service and In-The-Know perks. Each of the rooms comes equipped with a fully-stocked kitchenette, elegant Italian Bisazza tiled bathroom and a large writing desk for a quiet workspace along with a host of amenities such as a selection of New York Fashion Designer Jay Godfrey luxury bath toiletries and amenities. Award-winning Cachet Boutique Hotel also includes a number of complimentary extras including free wifi, Afternoon Tea and Daily Cocktail Hour in the Lobby Lounge along with a stocked refrigerator of soft drinks available 24 hours a day and also unlimited use of the Technogym. ... more   less 

Additional Information about Cachet Boutique Shanghai

Address: No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China (Formerly JIA Shanghai Hotel)
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: $176 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cachet Boutique Shanghai 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Jia Hotel Shanghai
Shanghai Jia Hotel
Hotel Style:
#39 Romantic Hotel in Shanghai
#49 Business Hotel in Shanghai
#60 Luxury Hotel in Shanghai
#112 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Cachet Boutique Shanghai staff and other travellers.
1 question
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Washington Dc, District Of Columbia
over a year ago

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Questions? Get answers from Cachet Boutique Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“contact the hotel directly like i did”
 of 5 bubbles 687marcink, 21 Nov 2016 | Read review
“Corner room is quieter”
 of 5 bubbles DianaN327, 26 Sep 2016 | Read review
“Ten out of ten for style!”
 of 5 bubbles 135elizabethk, 16 Jul 2016 | Read review
“Pick a corner suite”
 of 5 bubbles benellinger, 14 Apr 2016 | Read review
“Away from West Nanjing Road”
 of 5 bubbles WWW138, 25 Oct 2015 | Read review
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