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We were in town to attend my sons graduation from the police academy. We got two rooms here...in one the floor was wet and smelled terribly of mildew...they did give us a replacement room that was ok for that one. In the other the AC...More
1 Thank LastoftheBreed
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites SelmaResponded 6 January 2016
I appreciate your review of your recent stay with us. Your comments are important as these will help us keep track of the things that we need to improve on. It is disheartening to know that your experience was not as pleasant as...More
Please if you have a receptiinisr, please make sure they have the skills to maneuver the database. It would be nice to have personal customer services. I have never been in a predicament like this but it is the first time for everything.More
Response from Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites SelmaResponded 21 December 2015
I sincerely apologize for the lack of personal customer service you experienced during our stay. I strongly believe that each staff member should make every encounter with a guest a positive one, even dealing with a negative situation. Your claim has been carefully considered and...More
Stayed here for one night for business. First off, the good: the room was a good size and clean, and the bed was comfortable. The staff were welcoming and nice. I got checked in right away when I showed up. The bad: The hotel seemed...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites SelmaResponded 14 November 2015
First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with maintenance, noise and internet service. We’d like to obtain some additional detail...More
We arrived at the Holiday Inn Express in Selma after driving 12 hours on our way to South Carolina. All we wanted was an easy check-in and a clean, comfortable room. What we received was a 20 minutes wait while 2 desk clerks helped 2...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites SelmaResponded 11 November 2015
Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our rooms to be clean and our beds to be comfortable. However, we would like to apologize for...More
Awesome stay, great staff, super clean rooms. Good price. Would definitely stay again! !! Breakfast was ok. They cleaned and refilled our room daily. The suites are the best value around. Pool was nice, a little chilly.
US$109 - US$137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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