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We stayed on the first first floor The odor was so bad in our room we were sick to our stomachs. No matter what we sprayed we couldn't get rid of it. It smelled like sewage, almost like someone had occupied it before we arrived....More
Thank A TripAdvisor Member
Response from HIESylacauga, Manager at Holiday Inn Express Hotel & Suites SylacaugaResponded 16 October 2017
I would like to apologize about the odor you encounter during your stay. You are the only one that had this issue I wish you would have brought it to my attention. I really hope you can give us another chance when visiting the Sylacauaga...More
Even though they were doing renovations, we were still pleased with our stay. We had a two bed king size suite with a kitchenette. Everything was clean and the furnishing looked brand new. The lady that was in charge of the breakfast was extremely nice.
Thank Belinda B
Response from Lisa W, General Manager at Holiday Inn Express Hotel & Suites SylacaugaResponded 4 March 2017
Thank you so much for your kind words. It has been extremely hard to keep everyone happy during this renovation phase. Thank you for understanding and we really hope to see you again when visiting the Sylacauga area.
I was there briefly for business. It was an enjoyable stay. The front desk clerk was courteous and kind. Breakfast was good. The hotel was undergoing renovations, but none of it bothered me at all. If I'm ever in the area again, I will stay...More
Parking is a bit tight. Area is in the dark side. Though the reception was very professional and friendly the person could not find the multiple reservations not put my number in the system which I realized five nights later. Breakfast was fresh but late...More
US$113 - US$155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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