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Holiday Inn Express Hotel & Suites Sylacauga

40743 US 280, Sylacauga, AL 35150
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (17)
Room & Suite (17)
Dining (4)
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09/04/2017 10/04/2017
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    Overview

    • Excellent25%
    • Very good25%
    • Average26%
    • Poor11%
    • Terrible11%
    27 Oct 2016
    “Good but JUST Average”
    18 Sep 2016
    “Undergoing Renovation”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
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    Rooms
    09/04/2017 10/04/2017
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    Traveller rating
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    Reviewed 31 January 2016

    Staff was friendly and welcoming. The rooms, while attractive, were not at all comfortable. The bed was very hard. The wifi was nearly non-existent. The water pressure in the shower was very weak (seemingly no matter what time I took a shower). I asked my...More

    Helpful?
    Response from HemantThaker, Owner at Holiday Inn Express Hotel & Suites Sylacauga

    I am so sorry for your inconvenience and apologize, i will look into it and get it resolved to your satisfaction.

    Reviewed 26 December 2015 via mobile

    My stay here was awful. I will never go back. The roof leaked. The second floor stunk like black mold.The elevator even smelled like burnt coffee. The staff was rude. I wouldn't even tell my worse enemy to go there.More

    Helpful?
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylacauga

    Dear kristalplatt, Thank you for taking the time to write a review of your recent stay. I sincerely apologize for any inconvenience you may have experienced due the leak in the roof, the unusual smell, and the overall level of service you have received. Allow...More

    Reviewed 19 December 2015

    Stayed here two separate weeks on business. The hotel was satisfactory for my needs but compared to other HIE's in larger cites this one falls well short on overall condition. This is an older property in desperate need of an update as mentioned in other...More

    Helpful?
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylacauga

    Dear Robert S, Thank you for sharing a detailed review about your stay at our hotel. It is with great pleasure that we receive these kinds of responses because only then can we learn more about how our guests perceive their experience during their stay....More

    Reviewed 12 December 2015 via mobile

    Clean and well maintained. Maintenance guy was very helpful and accommodating along with assistant manager and front desk lady. Breakfast is great and not cold. The pool is clean and clear and good temperature. Nice and clean on the outside.

    Helpful?
    Response from Lisa W, Front Office Manager at Holiday Inn Express Hotel & Suites Sylacauga

    Thank you so much for your kind words! We strive to make our guests as happy and comfortable as we can! We can't wait to have you here again!

    Reviewed 14 October 2015 via mobile

    Best hotel in town. Staff was great always willing to help with any questions about the town. Stayed for a few months really enjoyed it. Hotel does need to be updated which I was told would be at the end of 2015. If you get...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (17)
    Room & Suite (17)
    Dining (4)
    Pool & Beach (2)
    Nearby
    Nearby Restaurants
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    .45 km away
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    Meek's Family Bar-B-Que
    13 reviews
    .24 km away
    Nearby Attractions
    FarmLinks Golf Course
    47 reviews
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    DeSoto Caverns
    218 reviews
    14.36 km away
    Morgan Creek Vineyards
    11 reviews
    22.45 km away
    Karl C. Harrison Museum of George Washington
    10 reviews
    29.45 km away
    Questions & AnswersAsk a question
    Moose957
    Yes I would. Also do you have a military retirees rate
    22 February 2017|
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    Room Tips
    "Ask if the room is renovated. If not, ask if a renovated one is available. The old rooms have lousy beds."
    howson3, 5 months agoRead review
    "3rd. floor on the back."
    Cynthia W, 9 months agoRead review
    "Top Floor Facing the 280"
    Robert S, over a year agoRead review
    "Hotel is back from the road, and we in that side, but did not hear any noise"
    GolfHacker70, over a year agoRead review
    "suites have wet bars, but all rooms appear to have a nice size refridgerator and microwave."
    Freedom R, over a year agoRead review
    "If your picky better drive a little ways further."
    terry h, over a year agoRead review
    "Anyone not on the group floor"
    DrDavid44, over a year agoRead review
    "Find a different hotel"
    jgatc29, over a year agoRead review
    "Double beds are smaller than I remember...we should have gotten the king!"
    Shawn C, over a year agoRead review
    "Get the non-highway side for a quieter night."
    Buzz_of_The_Branch, over a year agoRead review
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