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Berlor Airport Inn

Booking.comUS$70*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Berlor Airport Inn
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253 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Newport, Kentucky
Reviewed 22 February 2017

The staff was great and even helped us out when we had problems contacting the rental car company. Very satisfied. Room was clean and quiet. Pizza was really good too. Apparently I misunderstood the advert though as I believed it provided transport to and from the airport. It only provides transport TO the airport from the hotel. All else was...

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Helpful?
Thank MrED18
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear client Thank you for reviewing us here on Tripadvisor. At Berlor Airport Inn, we try to make our guests feel as if they were home, helping them in any way we can and making their stays something memorable. We offer breakfast, lunch and dinner on site and are sure it won’t disappoint. Our menu offers delicious options for our...

Reviewed 21 February 2017 via mobile

We stayed here for just one night because our flight arrived late. It is close to the airport. The rooms were simple but clean. It has a small pool. The breakfast was delicious and clearly homemade. The staff seemed very happy to have us.

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Helpful?
Thank AndreafromGrandin
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Alajuela, we are glad you had a great stay and that our services and facilities were of your liking We focus on giving the best service possible to our clients’ and making their stays stress free and unforgettable. Among our services our clients can enjoy of free airport transportation...

Oneonta, New York
Reviewed 17 February 2017 via mobile

I am staying here and am awaiting a group from the US. Most friendly staff with great accommodations...So close to the airport. Uber ride cost C1300. Our team will stay here on our last night before flying home in 10 days... great choice!

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Helpful?
Thank RLAMyers
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for such a lovely review of our property. At Berlor Airport Inn we aim to please our clients’ and will always try to make their stays special. We are happy to see that everything went well during your stay and will be a pleasure to serve you again in the upcoming weeks. Best regards.

Reviewed 25 January 2017 via mobile

The room was very clean, quite spacious, and the staff was great! The hotel is 10 minutes from the airport, close to rental car locations and gas stations so if you're looking for a cheap and convenient place to stay, this is it! Also the free breakfast was yummy!

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Helpful?
Thank Noelle P
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Alajuela, we are glad you had a great stay and that our services and facilities were of your liking We focus on giving the best service possible to our clients’ and making their stays stress free and unforgettable. Among our services our clients can enjoy of free airport transportation...

Coconut Creek, Florida
Reviewed 17 January 2017

Upon arriving they showed us a dingy tiny room with 1 bed, when we had booked 2rooms with 2beds (they offered to throw a mattress on the floor!?!?) STAFF = RUDE - Worst customer Service EVER. When we tried to leave they wouldn't open the security gate, until I threatened to call the police - Need I say more.....

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Helpful?
2Thank mermaid7112017
Reviewed 3 January 2017 via mobile

When we arrive the staff was very unhappy and give us wrong informations about restaurants and super, Just to make us eat in the hotel. The room was clean, but old with carpet. The bath was ok however in the morning there's no water!!! Can you imagine? No water in a hotel!!!! We ask for a transfer in the morning...

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Helpful?
Thank Cárita Y
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear Carita We are sorry there were some problems during your stay at our hotel. The satisfaction of our clients’ is very important to us, all reviews are considered, we work on all your suggestions to offer a better service every day. At our hotel, personalized service will be given to all our clients’ our staff will always be alert...

Oxford, Mississippi
Reviewed 3 January 2017

Clean, friendly and if you just need to spend a night for 8 hrs, great hotel to go for. They do have shuttle drop off to airport but for pick up they charge you $ 10. They do have a small restaurant serving Pizza and Pasta, we did not try but smelled good

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Helpful?
Thank PG1988
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Costa Rica. We are happy to see that everything went well and that our services and facilities were ideal during your stay. At our hotel, personalized service will be given to all our clients’ our staff will always be alert on your requests and try to make your stay...

Reviewed 14 December 2016 via mobile

The rooms are tiny as is the "pool" (I would never get in it/ it looked gross). My original room was literally about 10' x 10'..it was tiny. I asked for a different room and for an additional $20US they gave me a 'bigger' room. The only problem was the room's bathroom was full of ants! I took a video...

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Helpful?
2Thank Jody P
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest We are sorry to see that you didn’t have a good stay. We are actually surprised, because at the check in time a free upgrade was assigned to your reservation which is not mentioned here on your review, the fee that is mentioned wasn’t for an upgrade but for extra person charge, the security of our guests is...

Vancouver, Canada
Reviewed 11 December 2016

Good place. Cheap, clean, friendly, helpful staff. The evening guy, Roman is a solid 10/10. Helped us find food late after his shift, was super helpful, friendly, useful. Kind of guy you're glad to meet.

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Helpful?
Thank mackflavelle
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for your comments and recommendation. We are happy to see that our staff helped make you feel as if you were home and made your stay a memorable one. Our goal is the satisfaction of our clients and we succeeded with you. We hope to be able to serve you again when your travel plans bring...

Burlington, Vermont
Reviewed 9 December 2016

I would not recommend this place for a long stay. I stayed one night and had no problems. My room was small and minimal, but clean, convenient, and cheap. There was free wi-fi and A/C in my room as well as hot water. The back patio was nice to relax on, however, I did not choose to use the pool...

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Helpful?
Thank plaidaddict
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for reviewing us here on TripAdvisor and sharing with all of us details of your stay. We are glad to see that you had a good stay and that our location, services and facilities were up to your expectations. At our hotel, our staff will always make you feel as if you were home and will...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available

Additional Information about Berlor Airport Inn

Address: East From Juan Santamaria 2 km | International Airport, Alajuela 20109, Costa Rica (Formerly Airport Hotel Berlor)
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: $92 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berlor Airport Inn 3*
Number of rooms: 10
Reservation Options:
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Hotel Style:
#5 Business Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Berlor Airport Inn staff and other travellers.
11 questions
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4 months ago
Mena, Arkansas, USA
Taunton, Massachusetts

See all questions (11)

Questions? Get answers from Berlor Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far side of courtyard.”
Buckziz, 14 Mar 2017 | Read review
“Make sure the lock works!”
P4050DNjasona, 3 Mar 2017 | Read review
“Quick Stop for Travelers, it is not fancy!”
PG1988, 2 Jan 2017 | Read review
“kind staff,”
mackflavelle, 11 Dec 2016 | Read review
“Ask to see some”
CynsontheRoad, 16 Mar 2016 | Read review
5 of 5
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US$70* /night
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Prices are for 1 room, 2 adults
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