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Hotel Lavas del Arenal

Booking.comUS$80*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$87*
US$80*
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US$87*
US$87*
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Hotel Lavas del Arenal
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448 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Lavas del Arenal
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Showing 233: English reviews
Reviewed 15 September 2015

Recently traveled to Costa Rica and purchased the groupon hosted by the elusive Mario. Though I see what he was trying to do, I feel my stay could have been accommodated more. I felt bad for the young girls at the desk trying their hardest to make do with little english and google translate (as well as myself) in terms...

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Helpful?
1Thank Hannah G
Mario B, Owner at Hotel Lavas del Arenal, responded to this review

Hi Hannah, I hope you are doing great. First of all I feel really bad you were not happy with our service as that means we failed on our duty. During your stay the one person that speaks English was out as some one had die at her family. About calling a taxi nobody has had any problems telling any...

Reviewed 2 September 2015 via mobile

Nice place, great staff and extremely accommodating! Breakfast every morning included some of the freshest and tastiest fruit I have ever eaten. The room had an AC unit and a fridge. Everytime we would get back to the hotel we were delighted to see fresh towels on our bed in the shape of animals. Totally cool!

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3Thank robert p
Ripon, California
Reviewed 24 August 2015

My guest and I were picked up from the airport two hours late and assigned a cockroach infested room with partially functioning amenities. There was no one at the roach motel that spoke English. The free wifi does not work in the reception office, so a conversation in google translate needs to be prepared in advance. If your cellular phone...

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8Thank namedisplay2015
Bothell, Washington
Reviewed 17 August 2015 via mobile

Let me first say that we have traveled and stayed in 3rd world countries hotels.. 1 The road has been out for months and they did not contact us. The road is supposed to be out another 11 months. 2 The detour is 30 minutes each way to the hotel and to the town. 3 they put us in a...

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6Thank dalibord
Boston, Massachusetts
Reviewed 15 August 2015

First, an avalanche (one that we had heard about only upon arrival in La Fortuna) had obstructed the main road leading to the hotel, resulting in a taxi ride that took 35 minutes instead of the promised 5. In fact, we had to pay ten extra dollars for the jeep service. The cost of any additional taxi ride (presumably the...

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Helpful?
3Thank isby418
Mario B, Owner at Hotel Lavas del Arenal, responded to this review

Hi Isby, once again as I explained here there is no way we can refund moneys we have not charged. Your reservation came to us from a third party company and there are cancellation policies in place that we must respect. I can guarantee you we are not the only hotel that works that way. If you make a reservation...

Reviewed 3 August 2015

In short words, I'd definitely go back. If you're going with friends and are interested in a cheap but good place to stay, this hotel you'll probably like. Just make sure you have a car or another transport, since it's about ten minutes away from La Fortuna, or a $10 cab fare. There're also buses that will take you there,...

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Thank Daniel B
Takoma Park, Maryland
Reviewed 2 August 2015

The room was clean and a great size, not plush but I spent so little time in the room that was not a concern. The staff was very accommodating and their warmth made me feel comfortable. They really looked out for me, reminding me of a late tour and preparing & leaving dinner in my room for me to microwave....

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Thank Janet P
Houston, Texas
Reviewed 26 July 2015

I found this hotel through a groupon that offered activities, breakfast, and the staying in the hotel. Mario which is the person i spoke with to book everything was wonderful and available at at anytime when needed. Once at the hotel the staff members were great they were very friendly, the room were clear and the package was what we...

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1Thank YAlejos
Baltimore, Maryland
Reviewed 23 July 2015

I found this hotel through the groupon that was offered in the spring and bought it for a belated honeymoon. The hotel is what it is and if you arrive with those expectations, I don't think you will be disappointed. As other reviewers have mentioned, the hotel staff speaks only Spanish but are extremely friendly, hardworking, and welcoming. We were...

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Thank evan29
Dallas, Texas
Reviewed 19 July 2015

I stayed here as part of package deal, where all my activities were planned for me. Mario had everything planned perfectly for me and kept in touch with me throughout,even though I never met him. The staff at the hotel were very accommodating even though they don't speak English, they try real hard to communicate.The hotel is out of town,...

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1Thank Karri R

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Concierge

Additional Information about Hotel Lavas del Arenal

Address: 300 Oeste de la Escuela de EL Bosque, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $124 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Lavas del Arenal 2.5*
Number of rooms: 10
Reservation Options:
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Hotel Style:
#5 Top resorts Hotel in La Fortuna de San Carlos
#22 Family Hotel in La Fortuna de San Carlos
#26 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lavas del Arenal staff and other travellers.
9 questions
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Questions? Get answers from Hotel Lavas del Arenal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms toward the front of the property will have a stronger WIFI signal. There are ramps for accessibility and the property is always quiet.”
lucky3mm, 18 Apr 2017 | Read review
“Rooms closer to the front will have a better chance of getting wifi in the room.”
X256IKchriss, 17 Apr 2017 | Read review
“My only complaint - very little storage space in the room.”
rjbarb, 9 Apr 2017 | Read review
“In the 2-level units stay upstairs to avoid guest noise from above.”
boby680, 22 Mar 2017 | Read review
“If you like wildlife as we do I recommend rooms closer to the pool. Toucans serenade you every morning around 7:30”
1godek, 21 Mar 2017 | Read review
5 of 5
Booking.com
US$80* /night
View Deal
Hotwire.comUS$87
Orbitz.comUS$87
Expedia.comUS$87
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*Disclaimer
Prices are for 1 room, 2 adults
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