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La Fortuna de San Carlos
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    Arenal Lodge

    891 reviews
    #29 of 59 Hotels in La Fortuna de San Carlos
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    200 meters NW from the Arenal Lake dam, Arenal Volcano National Park, La Fortuna de San Carlos 1250, Costa Rica
    +1 855-760-3728
    Hotel website
    Hotels.com
    US$113
    US$96
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    US$96
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    All photos (1,440) 1,440
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    Certificate of Excellence
    Traveller (1034)
    Room & Suite (475)
    Dining (69)
    Overview
    4.0
    891 reviews
    • Excellent41%
    • Very good32%
    • Average15%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “butterfly garden”(43 reviews)
    “chalet room”(12 reviews)
    “junior suite”(48 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    3 Star Hotel
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    Offers from Arenal Lodge
    Special Offer: Package Deal
    Contact Info
    Hotel website
    +1 855-760-3728
    200 meters NW from the Arenal Lake dam, Arenal Volcano National Park, La Fortuna de San Carlos 1250, Costa Rica See on map
    Offers from Arenal Lodge
    Special Offer: Package Deal
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    Rooms
    29 Apr30 Apr
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (891)
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    Show reviews that mention
    All reviewsbutterfly gardenchalet roomjunior suitecosta ricahorseback ridinginfinity poolwinding roadkids roomhowler monkeysjacamar toursan adventureamazing viewsevery morningtour guidetour deskhiking trailssan jose
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    1 - 5 of 695 reviews
    Reviewed 4 days ago via mobile
    Interesting place

    First let me start by saying this is not intended to be a bad review, rather my experience and opinion. I'll start by saying what I liked. The location is unbelievable. 2,000 acres in the lush jungle on the top of a mountain. This place...More

    Thank 361casy
    Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

    thank you very much. For Arenal Lodge was a pleasure to had you here with us. Your comment will be useful for our goals. We are going to be working to improve the things we can. and apologize for any inconvenience during your stay. Best...More

    Reviewed 1 week ago
    Beautiful property, comfortable room

    We picked Arenal Lodge because it was a little out of town, reasonably priced and had good reviews on Trip Advisor. It was a good decision. While are room felt like it hadn't been occupied in a while, the view was amazing and the room...More

    Thank Roadwussie
    Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

    thank you very much. We hope many people can read about your experience in Arenal Lodge and decide to share with us. of course we will be waiting for your next visit. best regard.

    Reviewed 1 week ago
    Wonderful Vistas and Lodging

    Fantastic viewing of Arenal Volcano in a lush setting. Food in restaurant was excellent, the staff without exception helpful and friendly. Beautiful grounds, hiking trails, and facilities. The horseback riding at the facility was excellent for children and adults. We would return for a visit...More

    Thank marty185
    Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

    Thank you for commenting. Whenever you're ready to return, We in Arenal Lodge will be more than happy to welcoming you. Hope to see you soon.

    Reviewed 1 week ago
    Great Volcano Views

    Had double booked for the Friday and when we arrived on Saturday were upgraded to the Master Suite. All wood everywhere but furniture is dated and path lighting needs upgrading. Breakfast was good. Lots of activities in the area and worth spending a couple of...More

    1  Thank Jim K
    Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

    Thanks for your comment. We are are working to improve and we hope to fix this issues as soon as possible. We apologize and hope to see you again.

    Reviewed 2 weeks ago
    Really more of a 3.5. Clean and comfortable, but manager/owner needs customer relations training

    Beautiful view of the volcano. We were in a family suite which was clean and comfortable. Loved the extra large showers! The living room area was a little gloomy--older furniture, a little musty, super-small TV which did not get any English-speaking channels. Pool area was...More

    1  Thank Shelley18705
    Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

    we appreciate the time you took. We apologize for the misunderstood. Hope you had a good trip home. Best regard

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    123456…139
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free Parking
    Fitness Centre with Gym / Workout Room
    Free Internet
    Restaurant
    Bar/Lounge
    Spa
    Breakfast included
    Hotel Amenities
    Free Parking
    Children Activities (Kid / Family Friendly)
    Breakfast included
    Laundry Service
    Concierge
    Multilingual Staff
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Outdoor pool
    Details
    Price range
    US$83 - US$141 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #13 Spa Hotel in La Fortuna de San Carlos
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$83 - US$141 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #13 Spa Hotel in La Fortuna de San Carlos
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (1,440) 1,440
    Full view
    Traveller (1034)
    Room & Suite (475)
    Dining (69)
    Pool & Beach (66)
    Amenities (53)
    Family and Play Areas (11)
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    Questions & Answers
    Ask a question
    See all 31 questions
    Jess M
    5 April 2018|
    Answer
    Response from reesecarp | Reviewed this property |
    Yes. They have many rooms with a direct view but the Chalets are the best ones...floor to ceiling windows directly facing the volcano. You must get the Chalets.
    0
    Votes
    hannahw1992
    21 October 2017|
    AnswerShow all 3 answers
    Response from docsizar | Reviewed this property |
    Hello, just saw this after a while. If you still need help finding rides let me know please
    0
    Votes
    Scott H
    30 September 2017|
    Answer
    Response from Andrew D | Reviewed this property |
    Hi, it is on site and is about $25US. I don't know how good it is as we didn't end up with the time to try it.
    1
    Vote
    123456…11
    Room Tips
    "We stayed in the chateaus. Very quiet, gorgeous view, but a bit of a hike from the restaurant and pool."
    Read review
    "Superior rooms are not superior - book Junior suite to have a room close to the hotel lobby and pool and have..."
    Read review
    "Standard Chalets have GREAT views of the volcano!"
    Read review
    "try to get a chalet if you want a view, the rooms near the lobby have none, and then it's not worth the..."
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