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Traveller (1034)
Room & Suite (475)
Dining (69)
Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“butterfly garden”(43 reviews)
“chalet room”(12 reviews)
“junior suite”(48 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Offers from Arenal Lodge
Special Offer: Package Deal
Offers from Arenal Lodge
Special Offer: Package Deal
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (891)
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695 results
Traveller rating
278
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38
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LanguageEnglish
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278
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101
60
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Show reviews that mention
All reviewsbutterfly gardenchalet roomjunior suitecosta ricahorseback ridinginfinity poolwinding roadkids roomhowler monkeysjacamar toursan adventureamazing viewsevery morningtour guidetour deskhiking trailssan jose
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1 - 5 of 695 reviews
Reviewed 4 days ago via mobile

First let me start by saying this is not intended to be a bad review, rather my experience and opinion. I'll start by saying what I liked. The location is unbelievable. 2,000 acres in the lush jungle on the top of a mountain. This place...More

Thank 361casy
Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

thank you very much. For Arenal Lodge was a pleasure to had you here with us. Your comment will be useful for our goals. We are going to be working to improve the things we can. and apologize for any inconvenience during your stay. Best...More

Reviewed 1 week ago

We picked Arenal Lodge because it was a little out of town, reasonably priced and had good reviews on Trip Advisor. It was a good decision. While are room felt like it hadn't been occupied in a while, the view was amazing and the room...More

Thank Roadwussie
Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

thank you very much. We hope many people can read about your experience in Arenal Lodge and decide to share with us. of course we will be waiting for your next visit. best regard.

Reviewed 1 week ago

Fantastic viewing of Arenal Volcano in a lush setting. Food in restaurant was excellent, the staff without exception helpful and friendly. Beautiful grounds, hiking trails, and facilities. The horseback riding at the facility was excellent for children and adults. We would return for a visit...More

Thank marty185
Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

Thank you for commenting. Whenever you're ready to return, We in Arenal Lodge will be more than happy to welcoming you. Hope to see you soon.

Reviewed 1 week ago

Had double booked for the Friday and when we arrived on Saturday were upgraded to the Master Suite. All wood everywhere but furniture is dated and path lighting needs upgrading. Breakfast was good. Lots of activities in the area and worth spending a couple of...More

1  Thank Jim K
Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

Thanks for your comment. We are are working to improve and we hope to fix this issues as soon as possible. We apologize and hope to see you again.

Reviewed 2 weeks ago

Beautiful view of the volcano. We were in a family suite which was clean and comfortable. Loved the extra large showers! The living room area was a little gloomy--older furniture, a little musty, super-small TV which did not get any English-speaking channels. Pool area was...More

1  Thank Shelley18705
Response from Marco D, Operaciones at Arenal LodgeResponded 2 days ago

we appreciate the time you took. We apologize for the misunderstood. Hope you had a good trip home. Best regard

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$83 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1034)
Room & Suite (475)
Dining (69)
Pool & Beach (66)
Amenities (53)
Family and Play Areas (11)
Questions & Answers
Ask a question
Jess M
5 April 2018|
Answer
Response from reesecarp | Reviewed this property |
Yes. They have many rooms with a direct view but the Chalets are the best ones...floor to ceiling windows directly facing the volcano. You must get the Chalets.
0
Votes
hannahw1992
21 October 2017|
AnswerShow all 3 answers
Response from docsizar | Reviewed this property |
Hello, just saw this after a while. If you still need help finding rides let me know please
0
Votes
Scott H
30 September 2017|
Answer
Response from Andrew D | Reviewed this property |
Hi, it is on site and is about $25US. I don't know how good it is as we didn't end up with the time to try it.
1
Vote
Room Tips
"We stayed in the chateaus. Very quiet, gorgeous view, but a bit of a hike from the restaurant and pool."
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"Superior rooms are not superior - book Junior suite to have a room close to the hotel lobby and pool and have..."
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"Standard Chalets have GREAT views of the volcano!"
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"try to get a chalet if you want a view, the rooms near the lobby have none, and then it's not worth the..."
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