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Los Lagos Hotel Spa & Resort

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6 km from Fortuna de San Carlos, Arenal Volcano National Park, La Fortuna de San Carlos 506 Costa Rica
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Traveller (2021)
360
Panoramas (17)
Room & Suite (394)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#24 of 66 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
Travellers' Choice
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Hiking
Horseback riding
Kids' outdoor play equipment
Taxi service
Parking
Internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Water park
Waterslide
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hot spring bath
Massage
24-hour security
Concierge
Gift shop
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
2009Reviews87Q+A100Room tips
Traveller rating
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Popular mentions
karen h wrote a review 11 Jan
4 contributions5 helpful votes
Only stayed for 2 nights. Thank goodness. Nothing much to do in the evening no lounge and only bar was the pool bar. Advertised to close at 10pm but don't expect to get served anything other than beer after 9.30. Even then you will be made to feel uncomfortable as they clean and restock around you. Hot springs and pool good, breakfast OK. Nothing else sampled.
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Date of stay: January 2022Trip type: Travelled as a couple
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DanB wrote a review 2 Jan
11 contributions4 helpful votes
Beautiful resort with a very impressive pool complex. The grounds were very well kept and I enjoyed just walking around. The pools were very enjoyable and the pictures do not really do justice to how large the pool complex is. Also enjoyed a couple of meals on-site. Wish the resort had more staff monitoring the pool area, as there were no lifeguards or other staff in the area except those working the bar/restaurant.
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Date of stay: December 2021Trip type: Travelled with family
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Peeter T wrote a review Dec 2021
Tallinn, Estonia39 contributions17 helpful votes
The service there is just horrible. We arrived there at 11.00 pm (we informed them about it in advance) and we had to carry our own luggage all the way to the top of the mountain when there was no lights or anything- the excuse from then was that the bus is only available from 6am-10pm. At the same time our friend were given a room down the hill. Food there is terrible as well. Not even worth trying. Good thing about the hotel is the view that they have. The pool area has hot springs and pool bar.
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Date of stay: December 2021Trip type: Travelled as a couple
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krissy1103 wrote a review Dec 2021
Collegeville, Pennsylvania92 contributions46 helpful votes
We stayed for 4 nights and was satisfied with the stay! Rooms were dated but very clean. We had enough space for all our family. Fridge was a plus. Internet available in the room. All shows in Spanish but we were fine with using our phones/iPads for entertainment. The regular swimming pool was great with kid and adult slide. It’s not heated but plenty of pool space. My 5yo could touch the ground in both pools. I didn’t realIze the thermal pool access came with my stay so I was pleasantly surprised and cancelled my other thermal pool ticket to another resort. There were so many thermal pools and they were great/clean and there were privates ones also. The swim up bar was perfect for drinks and lunch. Breakfast buffet was filled with many options: traditional breakfast, pastries, drinks, fruits, meat/cheese. We did not eat dinner on site. Location: we had a room that was far from the restaurant and pools but we drove down all the time. They also have a shuttle that goes around to pick up people. The hotel was basically at the base of the volcano. They had a viewing point which you could walk/drive to. The road was a bit rough for a sedan. Unfortunately we went in dec when there was a lot of clouds/rain so we never saw the top of the volcano. We were 10 mins from the town and we had dinner there as well as most of our tours. We would definitely stay again!
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Date of stay: December 2021Trip type: Travelled with family
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Bekki A wrote a review Dec 2021
Albuquerque, New Mexico31 contributions1 helpful vote
+1
STUNNING property. Spent a whole day exploring the gorgeous gardens with butterflies, poison dart frogs, ant hills, hot springs, pools, water slides, bar, and a volcano observatory (just don’t do the observatory hike after doing your makeup for pics thinking it’s a quick stroll haha we were miserable walking uphill in the heat but got lucky when Alberto the shuttle driver saved us and even showed us some cool places on the property while taking awesome group pics of us!). We never wanted to leave!! Cute touches by housekeepers too
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Date of stay: December 2021
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PRICE RANGE
US$74 - US$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
los lagos hotel spa and resort, los lagos hotel la fortuna de san carlos, hotel los lagos
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
98
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Frequently Asked Questions about Los Lagos Hotel Spa & Resort
Which popular attractions are close to Los Lagos Hotel Spa & Resort?
Nearby attractions include Bogarin Trail (4.4 km), Cabalgata Don Tobias (1.1 km), and ChocoMuseo La Fortuna (4.9 km).
What are some of the property amenities at Los Lagos Hotel Spa & Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Los Lagos Hotel Spa & Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Los Lagos Hotel Spa & Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Los Lagos Hotel Spa & Resort?
Yes, free parking is available to guests.
What are some restaurants close to Los Lagos Hotel Spa & Resort?
Conveniently located restaurants include Restaurante Los Rodríguez, Tiquicia Restaurant, and Mercadito Arenal.
Are there opportunities to exercise at Los Lagos Hotel Spa & Resort?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Los Lagos Hotel Spa & Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Los Lagos Hotel Spa & Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Los Lagos Hotel Spa & Resort?
The staff speaks multiple languages, including English and Spanish.
Does Los Lagos Hotel Spa & Resort have any great views?
Yes, guests often enjoy the mountain view available here.