We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Los Lagos Hotel Spa & Resort

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Los Lagos Hotel Spa & Resort
Los Lagos Hotel Spa & Resort
Panoramas (17)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,299 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Los Lagos Hotel Spa & Resort
See the most recent reviews
Showing 999: English reviews
Big Bear Lake, California
Reviewed 7 August 2014

For $153 I expected a lot better. Staff was always put off by any questions such as what's the wifi password? Wifi didn't work anyway and no explanation was given when asked why. Free breakfast is from 630-930 they say but arrived at 9:05 and already clearing everything and had to beg for a glass to put my orange juice...

 Report
Helpful?
Thank Double V
Laurel, Maryland, United States
Reviewed 7 August 2014

This is a resort, not a hotel. Overall a nice stay but would not return. Pros: Beautifully kept grounds and HUGE property. The many pools including hot pools (they are not real hot spring pools) were nice. Great views of the volcano. Proximity to activities (zip lining and hanging bridges were incredible) was good. Loved the huge bathroom and our...

 Report
Helpful?
1Thank Amanda K
Reviewed 3 August 2014

This hotel was a blast to stay at! My Family stayed in room 223 and 224 there were 7 of us. We had a lot of fun at the hotels hot spring pool, water slides and swim up bar. The reception staff were very friendly and helpful. The grounds were very well kept. The rooms were in great condition. The...

 Report
Helpful?
1Thank Timogin43 .
Milwaukee WI
Reviewed 31 July 2014

We did the zipline tour here and it was very nice. The instructors (especially Antonio) were fantastic! Our 8 year old was a master after a couple of lines. These guys were great. Once we finished the zipline we were allowed to use the rest of the resort. We saw the crocodiles and butterflies and spent a great afternoon in...

 Report
Helpful?
Thank xtracycletony
Greenwich, CT
Reviewed 30 July 2014

Los Lagos Hotel has a great location right near Arenal Volcano with great views. The grounds are beautiful. The hot springs were great and the kids loved the water slides. They also have a butterfly and crocodile exhibit that the kids loved. We had dinner at the hotel restaurant both nights and both times it was excellent. Now for the...

 Report
Helpful?
1Thank JAGR32
Oakdale, California
Reviewed 29 July 2014

We went to Los Lagos near Arenal in July, 2014. It is a gorgeous resort in the shadow of the Arenal volcano featuring pools and water slides. Kids love the long, nicely designed slides that they can whoosh down and land in a pool. For adults, there is a variety of small, romantic pools that are private and lovely. The...

 Report
Helpful?
Thank Carrietreks
Binghamton, New York
Reviewed 28 July 2014

The premium rooms are spacious, with a balcony. Very clean. It is a great location to stay to see the Arenal volcano if the weather cooperates--which unfortunately it did not on the day I was there. The hot pools were nice and the food was OK

 Report
Helpful?
Thank duskyman
Maine
Reviewed 27 July 2014 via mobile

We had a phenomenal time at Los Lagos!!! From the on-site animals (croc, frog, butterfly enclosures) to the AMAZING hot spring pools and waterslides, we could not have asked for a better place to stay with plenty to do. Staff is wonderful too!

 Report
Helpful?
Thank Jen P
Washington DC, District of Columbia
Reviewed 25 July 2014

There were things we liked: size of the room, service at the front desk, pools and grounds. However, there were things that drove me crazy, like waiting for the shuttle because our room was far up on the hill like most of the rooms are. Also, the food was not great and was very expensive. The hotel was far from...

 Report
Helpful?
1Thank Madre1621
Fayetteville, Arkansas
Reviewed 23 July 2014

We stayed here for three nights, and overall had a great experience. The pools at this hotel are amazing. We loved the water slides in every pool, and the hot springs pools were out of this world. We were there during Costa Rica's rainy season, and what was so great is they have canopies built over many of the pool...

 Report
Helpful?
Thank Sarah M

1,549 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1225)
Viewed
Hotel & Grounds (382)
Viewed
Pool/Beach Area (162)
Viewed
Dining (50)
Viewed
Room/Suite (115)
Viewed
View from Room (78)
Viewed
Family/Play Areas (44)
Viewed
Bathroom (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (383)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (302)
Viewed
Amenities (46)
Viewed
Hot Springs (16)
Viewed
Kiddie Pool (5)
Viewed
Pool (57)
Viewed
Premium Room (42)
Viewed
Dining (27)
Viewed
Superior Room (49)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these La Fortuna de San Carlos hotels
1.2 km away
Volcano Lodge & Springs
Volcano Lodge & Springs
#15 of 60 in La Fortuna de San Carlos
2,563 reviews
1.8 km away
Arenal Manoa Hotel
Arenal Manoa Hotel
#13 of 60 in La Fortuna de San Carlos
1,643 reviews
1.6 km away
Arenal Springs Resort and Spa
Arenal Springs Resort and Spa
#10 of 60 in La Fortuna de San Carlos
2,176 reviews
Show Prices
Show Prices
Show Prices
3.4 km away
Hotel Lomas del Volcan
Hotel Lomas del Volcan
#11 of 60 in La Fortuna de San Carlos
1,260 reviews
0.7 km away
Hotel El Silencio del Campo
Hotel El Silencio del Campo
#5 of 60 in La Fortuna de San Carlos
1,732 reviews
0.8 km away
The Royal Corin Thermal Water Spa & Resort
The Royal Corin Thermal Water Sp...
#7 of 60 in La Fortuna de San Carlos
1,998 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 

Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $161 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Lagos Hotel Spa & Resort 3.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA and Hotels.com so you can book your Los Lagos Hotel Spa & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Hotel Los Lagos
Hotel Style:
#9 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Los Lagos Hotel Spa & Resort staff and other travellers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from Los Lagos Hotel Spa & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer to the lobby are a walk to the pool”
 of 5 bubbles TravelBoy27, 4 Jan 2017 | Read review
“We were in room 107 which was really close to the reception and pool area, which is handy if like us, you don't have a car.”
 of 5 bubbles Smash05, 3 Jan 2017 | Read review
“Rooms higher up on the mountain have great view. They're quite a bit away from the facilities but view is amazing.”
 of 5 bubbles vishman, 2 Jan 2017 | Read review
“Get a room close to the hot springs & restaurant so you don't have to rely on the internal shuttle bus to take you everywhere.”
 of 5 bubbles aliciar789, 27 Dec 2016 | Read review
“May want to request a room close to the pool, but a free shuttle service can help if you get a room further up the hill.”
 of 5 bubbles b1g_kurt, 22 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay