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Los Lagos Hotel Spa & Resort

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Los Lagos Hotel Spa & Resort
Los Lagos Hotel Spa & Resort
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1,371 Reviews from our TripAdvisor Community

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There are newer reviews for Los Lagos Hotel Spa & Resort
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Showing 1,056: English reviews
Lake Orion, Michigan
Reviewed 28 December 2014

I primarily chose this resort due to the amenities offered for kids. The multiple warm and cool water pools with 4 different slides provide great fun for kids and adults. Our last full day in Arenal I was glad I planned a down day to enjoy the resort. At peek Christmas holiday the pools were uncrowded almost private during the...

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Thank Lisa B
Sydney
Reviewed 28 December 2014 via mobile

I stayed at Los Lagos for two nights in December, we had three friends each needing a separate bed in the room and the hotel provided one double, one single, and a roll out trundle bed which was great. The rooms have climate control aircon, and are large and spacious. The highlight was having cocktails in the hot spring pool,...

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Thank Vegemite1234
Chicago, Illinois
Reviewed 27 December 2014

I stayed at the resort with my husband and my 3 kids age 18,16 and 11 at this resort for 3 nights as our first stop in La Fortuna during our visit to Costa Rica. It was a great resort, with beautiful settings and landscapes. The view from our walk out balcony was amazing. We could see the arenal volcano...

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Thank Fatema D
Reviewed 26 December 2014 via mobile

I stayed here as part of an adventure honeymoon. We mostly did activities through other companies but there was plenty to do at the resort itself that we didn't take advantage of. The hot strings was one we love though. Great swim up bar and multiple smaller pools for privacy or small groups. The entire resort felt very safe and...

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Thank DrPark1
Orlando, Florida
Reviewed 20 December 2014

I chose this hotel for the extras, butterfly garden, ant house, crocodile pond, fish pond, frog area, with buffet breakfast included and of course all the different thermal pools with “tobacon” or as most of us know it by water slide! At an extra charge they also had zip lining on the property. It was an all-day driving trip for...

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3Thank Frank B
Flushing, NY
Reviewed 8 December 2014

We were 3 couples. Booked the Superior rooms. Yes they were on top of the hill and we used the shuttle but the view was incredible !!!! The springs, the grounds, the staff. Everything was top notch. I have to commend Marilú Núñez Rodríguez, the customer service rep. She went beyond being helpful, friendly and incredible !!!! The large swimming...

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Thank chocolady8
Minnetonka, Minnesota
Reviewed 5 December 2014

Los Lagos is a wonderful hotel resort. The staff were very friendly. The thermal pools were a delight and the view of Arenal Volcano is spectacular. Our room was nice but slightly dated bathroom. Drinks at the swim up pool bar were a bit pricey for Costa Rica but the overall experience was very nice.

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Thank Jerry A
Reviewed 5 December 2014 via mobile

I visited from November 7th thru 10th. Was really disappointed that the front desk staff accepted a cash payment for my Wet Bar charges but then they charged my bank card! I called to ask what happened and was told to send an email. After emailing, I received one response from a guy named Diego but no follow up and...

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1Thank Jessica M
mariadorey, Director de Relaciones Públicas at Los Lagos Hotel Spa & Resort, responded to this review

Hello, The hotel has records of invoices in cash and credit card. In your case we have your credit card payment with your signature. We have send you a copy to your e-mail. We have no record of payment for the same amount in cash. Thank you for your attention. Best regards!

Ottawa
Reviewed 4 December 2014

We found the location and grounds of this resort are very beautiful - so many trees, varieties of colourful flowers. The pools, hot springs, as well as other facilities such as butterfly enclosure, frog and insect exhibit as well as very small crocodile enclosure provided a variety of things to do right on the property. The food in the clean,...

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Thank Satch610
atlanta
Reviewed 28 November 2014

Visited November 24-27. I had high hopes for Hotel Los Lagos. I had read the reviews and thought it could go either way (good or bad). Unfortunately for us it was a little disappointing. I will go with the pros and cons version. Pros: The hotel property and landscape was beautiful. Lots of pretty trees and flowers. Pools were plentiful...

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2Thank chellywelly

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 

Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $148 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Lagos Hotel Spa & Resort 3.5*
Number of rooms: 98
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Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Hotel Los Lagos
Hotel Style:
#10 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Los Lagos Hotel Spa & Resort staff and other travellers.
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Questions? Get answers from Los Lagos Hotel Spa & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay closer to the pools and restaurant”
nlwalshfamily, 23 Apr 2017 | Read review
“If you are not is shape for walking up a hill, tell them and you can get a room that is on a level area.”
729miriamc, 20 Apr 2017 | Read review
“We were up the hill a bit, but we would usually take the water slide down the hill - because why not?!”
krispca, 26 Mar 2017 | Read review
“Ask for the NEWER rooms (some have been remodeled) and groups-try to get the VILLA up at the top of the property!”
TheVillaHermosaCR, 24 Mar 2017 | Read review
“request the new ones”
  • Is huge !
  • Clean and beautiful
JorgeR783, 19 Mar 2017 | Read review
5 of 5